Embellish Nails

I will ONLY go to Embellish Nails and I will ONLY use my favorite nail tech, Tammy. I usually call ahead to make an appt, however, I would wait as long as it takes to have her do my nails– she is well worth any wait! Tammy gets to know her customers on a personal level and remembers what you like for next time. She even kept record of my nexgen colors because I knew I would forget! The business owner (I’m sorry, I don’t have her name) is extremely friendly and offers drinks and refills– she is attentive to your every need. The place is VERY clean and all the tools are taken out of sterile packaging in front of the customers. They always have the Food Network and HGTV playing on the TVs with closed captioning to allow for their overhead music (which, I might add, is the BEST music selection I’ve ever heard at a salon).
HANDS DOWN, this place gets two thumbs up from me! It is relaxing, professional, clean, friendly, and very affordable. Keep it up, y’all!!! Much love!

I’ve been coming to this place since it was previously owned by Tom. I figured since I had such great service I’ll keep coming. I have to say I never had a bad experience with a pedicure or manicure per say. This review is mainly on the nexgen nail service.
I probably got nexgen 4 – 5 times at this place. First time was great, second so so, then it went downhill from there. Once they were really thick, to the point that when I went to get them taken off the girl that took them off said wow these are thick they don’t look good, yeah thanks i got them done here. The last time I got them done, just this past week, they’re uneven, the tips and the rest of the nail are different colors (not supposed to be), some of my cuticle skin got buffed by the machine and it hurts. All this was mentioned to the girl that did them, she couldn’t care less.
When I went to pay I told the girl that checked me out, same girl that did my pedicure (no complaints there), about my experience and that unfortunately I was unhappy with the outcome. The whole thing cost $ 80. I didn’t get an apology or a discount basically just sign here and bye. So I will not be returning, I will take my $ 80 elsewhere.

I went here as a last chance effort to get my nails prior to going into work… My favorite place was too busy. I shouldn’t have even bothered. The salon was small and while it looked clean– I’m not sure the tools were. I could see pieces of cuticle on the cuticle clippers. The Nexgen nails were a waste of money– they looked cheap and broke off in a week. Don’t waste your time or your money here.

While I have been here under previous management and never had an issue, this last time was horrible. Not only was my pedicure the worst polish job I have ever had, I also obtained a nice fungal infection under my toenail. They are quick to get your service done and even quicker to take your money. I’ve called and tried to speak to the manager several times and she is «conveniently «too busy» to return or speak with me. I wouldn’t recommend this place to my worst enemy. Don’t waste your time or money.

I normally try to only be a promoter but I was robbed here. Paid $ 40 for a manicure that from start to finish, didn’t exceed 20 minutes. That’s how long the massage alone should have been. When I spoke up, he proceeded to pet me for five minutes. I still have dirt under my nails too. Whole experience was maddening. Don’t fall victim to these thieves, go elsewhere.

Excellent customer service. My nails look great. Really take their time to make you feel well cared for. Just moved here and this is a great find. Will go back for sure!

So, let me weigh in here one more time – I’ve not updated my review since the management changed hands, and I have a few points I’d like to make. First, if you read my previous reviews, you’ll see that I’ve been a loyal patron for some time. Honestly, I was a little dismayed at first to discover that Tom had left the business with no heads up, and I was concerned that the level of service would change or suffer. And, to be fair, the first visit or two after the change was a little dicey – appointments weren’t quite running on time, nail techs changed a few times, new products were so new that nobody seemed to have a good idea what was actually going on, etc. BUT… and I want to emphasize this… Embellish Nails, under Cindy’s guidance, is BETTER than it was previously. The décor is softer and more elegant, the decorations are more inviting, the services are more expansive, the products better and and of a wider variety, and it all seems so much more spa-​like. It occurs to me that Tom ran it as a business, as a MAN-​run business, to be precise… and it was orderly and efficient, but now it’s so much more relaxing, cozy and soothing. And there are little touches that mean a lot to a woman pursuing the perfect mani-​pedi: the nail color options are arranged on a monochromatic palette now – the reds are with the reds, the blues with the blues, you get the idea… no more lugging 80 nail palettes around with you if you know what general color you want (and there are MANY more color options now – especially for NexGen); there are seasonal pedi options – I’m currently hooked on the hot chocolate one that literally involves a melted chocolate mask for your legs. I’ve said all of that to say this: if you’ve not been back since Tom left, or if you haven’t been back in a while, I implore you to give it another shot. As an aside, Kyle and Jenny are my absolute faves – book them if you can!

AVOID!
So, Cindy the «new» owner of Embellish Nails purchased the business from «Tom DoTung Vu» formerly known as Castle Nails & Spa.
Bottom line Cindy would not accept the already issued gift cards from Castle Nails even after she purchased the business including all prior responsibilities .
After Cindy rejected my card, she told me the prior owner Tom «ran away». Which I doubt since she purchased the business from him. She then proceeded and gave me with the former owner phone number so I could recoup my money.
Anyway I called the former owner Tom from my cell and gave it to Cindy so they could work the situation out. After a very loud conversation between them in something else that was not English or Spanish. I was pretty much out of luck.
Tom the former owner agreed to refund ½ of my gift card (which was better than zero, however I am not happy) as a gesture of «goodwill»…
Anyway, if you are thinking about stopping here. There is nothing out of the ordinary that you can not find for a better price somewhere else. Spend your money somewhere else.

I tried this nail salon for the first time a few weeks ago. I am very picky when it comes to nail salons because I’m a bit of a perfectionist. Soo first off, they have a lot of choices when it comes to services so there’s something for every budget. The staff is extremely nice and the salon was very clean and well maintained. I got a manicure and pedicure. I usually do my own manicures but had just moved and everything was still packed away. Pedicure was great! The massage was amazing! It was probably the longest massage I’ve ever had with a pedicure. I literally fell asleep. The nail polish application was the true test and it was perfect. Three weeks later, the polish still hasn’t chipped.
Now the manicure is another story. I did really like how it came with a neck and shoulder massage. She even massaged my arms and hands which felt amazing! However, the polish application was terrible. It was thick, bubbly and the top coat shrank. I’m willing to forgive it just bc the staff and massage was so great. I will definitely be back to see Hannah for another pedicure.

I’ve been shopping around to find a new nail salon. Got gels with a basic manicure and upgraded my pedicure. Let’s just say there was a big difference on massage times between the two. I believe my manicure massage lasted about 30 seconds, but my pedicure was right at 10 minutes and was amazing!!! No wait and was a walk in.
So this was the first time to use the brand of gels they use, hopefully I’ll get better results than others.
Just wish they provided more colors that have matching polish.
*****update. The gels on my nails and Polish on my feet chipped in multiple places in 2 days***(

This place was pretty good, but was underwhelming. I went here based off the reviews on Unilocal.The guy at the front, Tom, was really nice and checked in with me a few times during my time in the salon.
I went in on a Friday afternoon about 3pm, and I was the only one there the whole time. There were other technicians on hand, but they were either on their phone, iPad, or sleeping. Yes… sleeping. I understand that they weren’t busy, but seeing employees sleeping in the pedicure chairs was a little off-​putting.
I went in to this particular location because they are listed as an official NexGen Salon on the official website. I wasn’t impressed. The man that did my nails was nice, but the job he did was lack-​luster. I’ve watched the videos on the official NexGen website, and he did not do them correctly. You’re not supposed to do NexGen nails like you would acrylic nails. I even told him how my last tech destroyed my nails by drilling them too much… and then he did the same thing. The tool was turned up too high, and the heat it generated caused sharp pains in my fingers, making me jump involuntarily multiple times.
After leaving the salon, I had to file my nails because of the sharp edges he left on my nails.
The girl that did my pedicure was nice, and had a soft touch. I normally don’t like that, but she was the first person to do my toes that didn’t dig all in my nail beds, so that was nice. But the massage — which is the best part — was a let down. The paraffin wax was done nicely, but not all the wax got on my feet, which was disappointing. She did take her time paint in my toes, which I appreciated, but I felt rushed out the door right after she was done. I didn’t even have time to let my toes dry.
All in all, it was a mediocre experience. I probably won’t be back. I have found another salon in Irving, but I was hoping to find something closer to my house. I guess I’ll just have to make the drive.
3 stars because Tom was really nice, and the girl that did my toes didn’t hurt me. Other than that, nothing that really stuck out.

I tried Castle Nails and Spa for the first time today and had a wonderful experience. Everyone is so incredibly friendly and they do a great job on all of their services! I have tried a lot of different salons and I would highly recommend this salon. The owner, Tom, went out of his way to make sure I was taken care of. Can’t wait to come back!

My original review was for the previous salon in this location and was transferred to Embellish after they took over. I am compelled to write a new review because although many of the staff remained, the pricing structure, etc. is out of control. Quality has taken a downturn as well. For example, my daughter and I used the same colors and hers came out 2 – 3 shades lighter. We will not return. In a nutshell, we miss Tom.

Really enjoyed this place! I made an appointment for 3 pedicures with less than an hour notice and they fit us right in. We were even 10 minutes late and were still taken care of right away.
My 7 year old LOVED the spa chairs for kids! Her tech was very patient and explained everything she was doing. She sat in the heart chair but later found out the bear chair has massage and they let her use that one even after she was done.
My mom had a lovely experience and had a mani/​pedi. This was a Mother’s Day treat for her and she loved it. Her tech was also very nice and talked to her through the process.
I had just a pedicure but really enjoyed it. The chairs are roomy and have great massage, which I didn’t realize until half way through! I’m 8 months pregnant, so being able to get a back massage was a huge plus!
All the tools used appeared to be one time use and the foot baths were plastic lined. After some other ladies left, I actually saw them spray and wipe down the entire chair which was great to see!
We all had a lovely time and will definitely return!

We just moved here so I’m not familiar with the area. I searched Unilocal for a great nail salon and boy did I find one! I had the Castle Combo mani/​pedi) and what a fantastic job they did! My 12 year old had a pedi. The ladies were so efficient and friendly. Tom, whom I think is the manager greeted us and checked on us periodically. Such a nice atmosphere as well. They have customers for life here!

I didn’t have time to get my nails and toes done before I left Southern California for my vacation to Europe, but since my flight included an overnight in Dallas, I figured I would visit my brother in Frisco and find a place nearby to get a mani/​pedi.
Thank goodness for Castle Nails!
After reading several scary reviews of other nail salons in the area, I came across all of the positive reviews for this salon and decided to give it a try — hoping for the best.
From the time I entered the shop, I felt at ease. I was greeted very professionally and asked about the services I wanted: gel manicure and a pedicure. I was asked if I wanted to do a color match w my gel mani and pedi. I’d never been given that option before and thought it was cool, but I actually wanted two different colors.
They got me started right away, and I was so happy to see the plastic liner in the foot spa tub and sanitized tools in a sealed bag. The technician performing my pedicure checked to make sure the water temp was okay and presented me with a menu of services. Unlike at home in California, she did not pressure me or try to upsell additional services. She just explained the different services I asked about.
The manicurist doing my gel nails was so meticulous and did a great job! I’ve only had a gel manicure a couple of other times, but this is by far the best one.
Throughout the experience, the owner checked in periodically to ask if everything was going well, and he offered me a beverage shortly after I got seated.
Overall, this was a 5-​star experience, and I will definitely return whenever I visit my brother in the area again (even though the prices are a little higher than what I pay back in California).

I am from New Orleans and came to visit my sister here and came with our other sister and we walked right in. No appt and they put us straight in a chair and started there magic.
I am confident that I I am to ever come back to Frisco and I am in need of a pedicure I will gladly come back the this place.
Wonderful place. Very uniform. Very clean. They use tub liners for the pedicures. Which is amazing. They do a great job on the feet. They allow you time to get used to the water. They don’t rush you
They give you wine if you want it or other complimentary drinks. The head guy Tom constantly checks on you. Here and there. He makes sure you are happy. The girls do a fabulous job at keeping you comfortable.
I got the lavender scrub.
The 20 minute massage was so awesome and she really got in there and did a great dee massage.

I hardly ever get my nails done so I don’t have much to base it on but I really like my nails! I did the nexgen and wanted two colors. I’m not crazy about the rounding I feel like they could have been more round but I’m still happy with them. And my nails seem more flat n fat… but I will definitely go here again in the future and recommend it.

I was very pleased with my experience here! A wide variety of pedicures to choose from… And the atmosphere and ambience were perfect. As I sat down I was offered a glass of red or white wine, soda or a water!
Linda who did my pedicure was exceptionally detailed and very nice. It was a very relaxing experience! I will definitely be back.

I came here about a year ago when it was under different and had a horrible experience!!! I drove by recently and noticed they got new management I was hesitant to return because I didn’t know how much it could of possibly changed but I’m happy I came back! The customer service has done a 180!!! I think his name was Tom– but the gentlemen at the front desk was the sweetest!!! I’m truly happy with the change and will be returning.