Quest Diagnostics

This is a great facility. As phobic as i am about needles, these guys are the greatest.
My doctor has a one-​man Quest Lab at his office. I tried the guy who does the blood work and he really, really hurt me plus he was very unfriendly and his floor is not swept. I complained to my doctor and he said no one else is complaining. Finally, I gave him another try because it is so much more convenient and he did a great job, but the floor was still littered with bits and pieces. Thinking, he might have had a bad day before I told the doctor I was wrong. The next time I went back, I smiled at him and tried to talk to him and he was very stand offish and the prick was very painful again. That is it. I told my doctor and his nurse that I will never go there again. The nurse said that other people have complained that he runs hot and cold… friendly one day and very unfriendly the next and he is the same way with the people working in the office. What really got my doctor’s attention was when I told him the floor was always messy. He said he would start paying attention.
I will only go to the Warren Pkwy facility in the future.

The lab technicians are nice, and prompt but they refuse to use butterflies when requested. I tend to bleed and hemorrhage. She stated that the basic needle works just as well (I can definitely disagree with her on that one since they jar the needle each time they add/​remove a tube). I now have a bruise on my arm the size of my palm and a minor hemorrhage to the vein where she pierced the other side of the vein.
I’m hoping this was just a bad tech and will be contacting the company to complain. I realize the cost of these is higher than the standard needle but patient safety should be a factor, not a detriment.

Like so many others, I HATE to have blood drawn! I have had so many bad experience in the past. Painful jabs, stabbed all the way through my vein, multiple tries, and bruises literally the size of grapefruits.
Have been to this lab several times and each was as pleasant of an experience as could possible be. Never waited more than 5 minutes for service. Staff always really nice and GENTLE — IMPORTANT! Yesterday, 5 vials in a snap, and can’t even really see where the needle was inserted; very tiny bruise.
My only negative is they used to give me a sticker when I left («I’m Brave!»), but they don’t have them anymore. :(Don’t I at least get a sucker or something?

One of the best Quest locations I’ve been too. Nobody likes going to a lab but they certainly make it easy here. Friendly skilled staff and fast service.