Sears Auto Center

Frisco, États-Unis

3.8

Fermé en ce moment

13 avis

Contacts

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Téléphone :
+1 972-731-3428
Site :
searsauto.com
Adresse :
2605B Preston Rd Stonebriar Mall, Frisco, TX, 75034
Catégories :
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Carte

Vue de la rue

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Aujourd'hui

Aujourd'hui 8:00 – 19:00
Fermé en ce moment
Heure locale (Frisco) 06:07 lundi 2 juin 2025

Horaires d'ouverture

lundi 8:00 – 19:00
mardi 8:00 – 19:00
mercredi 8:00 – 19:00
jeudi 8:00 – 19:00
vendredi 8:00 – 19:00
samedi 8:00 – 19:00
dimanche 10:00 – 17:00

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Alentours

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1
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1
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13 avis sur Sears Auto Center

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Évaluation du lieu : 5
Dallas, TX
Read the reviews about another Sears and was a little scared but this one had such a good reviews so I decided to check it out!!! Boy do I not regret it. I was one of the first customers and was immediately helped as soon as they opened. John was patient and so nice to me and helped me get 4 new tires for my car all within my price range! Then I got a nice discount on my alignment. I will without a doubt continue to use Sears!
Évaluation du lieu : 4
McKinney, TX
I’ve had great service and bought good products from this Sears location. I’ll continue to use Sears.
Évaluation du lieu : 1
Plano, TX
The manager of the car rental agency attached to the Sears auto center is extremely sexist! He should not be allowed to interact with women at all. I recommend avoiding renting a car here at all costs. We were given a mini van when we actually rented a car online, because women supposedly prefer mini vans. We also got the most dented car on the lot and were later subject to damage charges.
Évaluation du lieu : 5
Plano, TX
Service here is great! Everyone here helpful and friendly. They took care of me right away and I didn’t have to wait in line :)
Évaluation du lieu : 5
Plano, TX
Ok, it was just a battery, which I already knew was toast, since it wasn’t holding a charge more than 3 days without being used.
But the service provided by the staff was what got them the 5 star rating. They were fast, accurate, and very truthful. To the point where I saw one technician talk a customer out of replacing a tire (it didn’t need replacing) because it didn’t need it.
No upselling here, they did the job I asked, checked lots more (and found was in good shape, as I knew). Was in an out with an appointment in about 90 min.
I’ll be back for sure!
Évaluation du lieu : 5
Pasadena, CA
I woke up one morning with the low tire pressure indicator on my car and stopped by, at the last minute, to this establishment and a gentleman there checked the tire pressure in all four of my tires and pumped up the tires and then didn’t charge me. I wouldn’t say you can expect to not be charged but I thought that it was extremely gracious that they would do that for me.
Évaluation du lieu : 1
McKinney, TX
This is for the Budget/​Avis rental side of Sears Automotive.
We originally has a rental car for three days. We ended up keeping it an extra day, because as you know, family holidays rarely go as scheduled. My husband called at least 3 times (that I know) of to confirm drop off time, location, and the extra fees.
We get to Sears Automotive and the service was quick and SEEMED helpful at the time. I noticed on our bank account, they charged us for two additional days instead the one. I called customer service and was told because our pick up time was 2pm and our drop off time was 5pm they charged us A FULL EXTRA DAY!!! No one mentioned this during pickup, on the phone, or most importantly, when we drop it off. We were told one additional day would be charged in the amount of $ 55 and change, REPEATEDLY!
Is it really worth charging a customer an extra day without telling them and losing their business?
I held Sears to a higher standard than that. I could not be more disappointed!!!
Évaluation du lieu : 3
Allen, TX
I had nothing bad about this place until few days ago. Its mostly (seems like manager «dude». no expression and looks angry) the attitude I received after misdiagnosed of a tire that resulted me to be late on my trip… which could have resolved smoothly. Long story short all I expected was just a simple apologies and I could’ve walked out happy instead the «dude» just stood their with no sign of apologetic gesture what so ever. I understand the service industry is tough and demanding but it could also be very satisfying. Its important that employees need to be educated and disciplined to meet the expectation.
Évaluation du lieu : 1
Marblehead, MA
Took my car in for a tire service issue. They damaged the wheel after I had told them they had a problem with it before. The tech said it was damaged when I brought it in, and his buddy swears to it. Somehow i doubt that, as the way I found out about the problem was because i was washing the wheel and knew its condition well.
So, I asked to be contacted by: the service mgr. the store mgr, the zone mgr.
NONE OF THEM CALLED … I was a 50+ year customer. If they can’t bother calling me back, then I guess I can’t be bothered shopping there anymore.
By the way the consumer dept. lied to me and whatever they promised NEVER TOOK PLACE.
Hope to see you all at Home Depot, Lowes, Best Buy,
.
Although my address is Ma. the Sears I am talking about is in Frisco, TX
Évaluation du lieu : 4
Little Elm, TX
Almost always buy the best Die Hard batteries and the last time we got tires we found the best deal here. Service is usually fast and prices are not bad. Wait for a sale if you’re looking for something.
Évaluation du lieu : 5
The Colony, TX
John there fixed my 3 SUVs right! The price was right on all the services we needed. He went above and beyond to make sure our vehicles were taken care of and at the right price. They now have a customer for life!
Évaluation du lieu : 5
Frisco, TX
Customer service was helpful and friendly. I went in for 4 new tires and the salesperson helped find the best deal. Service was quick. They made my car drive like new — smooth and quiet! No upsells or overcharges. I’m never going to my old auto service center again.
Évaluation du lieu : 5
McKinney, TX
My car was displaying a «brake wear» indicator on the dashboard, so I brought it into the Sears Auto Center in Frisco at 121 and Preston. Landon, who is the manager, helped me out and they spent a good bit of time diagnosing the car. When they were done, he came to me and said the brake pads were fine and they don’t need replacing. It could be a sensor issue or the manufacturer of the vehicle is just trying to get customers to replace pads quicker.
Either way, I was thrilled. They could have easily told me that I needed new pads, and I wouldn’t have known any better. Additionally, he didn’t charge me for the assessment, but had I gone to the dealership, it would have been $ 100. Sears just won a customer, thanks to Landon and Nick, who worked on my car.