Stonebriar Pediatrics

This is the way a pediatric practice should be run. For starters, Dr. Thai is fabulous– I don’t think it gets any better. He is highly knowledgeable, thorough, kind, understanding and he doesn’t push medicine unnecessarily. His office is so efficient and the staff is very friendly. You may have a little bit of a wait (especially for well child visits), but he always takes his time and answers any and all questions when it’s your turn. If your child is truly ill, they almost always find a way to make sure that they’re seen that day. This pediatric practice really is a first time parents dream. I’m only sad we now live 500 miles away!

Be prepared to wait and wait and then wait some more. We’ve been faithful patients of Stonebriar Pediatrics for 4 years. My most recent visit (a well check visit scheduled 1 year in advance), my son and I waited 40 minutes in the lobby and another 40 minutes to see the doctor. By the time the doctor arrived in the room, my four year old son was anxious and unhappy. By the time the nurse arrived with the vaccines, it had been an 1hr 40 minutes since our arrival time. This is not a unique situation. Wait times have gotten progressively worse each time we visit the office. I am searching for a new pediatrician who has respect for parent’s precious time.

Dr. Thai is very konwledgeable and he explains everything in detail so I can understand what to expect or what is going on with my baby. He is caring too.
The wait time is still long especially when you come for a sick visit.
The last time I went, I met a different doctor… dr. Hawk? I was a little frustrated to see the doctor touching my baby’s skin covered by hives without wearing gloves because the doctor’s finger nails were so so long, sharp and yellow. Sorry.
I feel like I should have seen Dr. Thai for such a big problem like the allergic reaction.

Dr. Thai and Mrs. Holly are very attentive and informative. My son and daughter goes here and we are please with this office. Highly recommend!!!

Dr Thai is knowledgeable and Ms Holly is great, but the front desk staff is not friendly. They often put me on hold over the phone for over 10 mins and the wait when you get there is long! I only go there for wellness checks and visit urgent care (ie actue kids or urgent care office by our house) for sick visits because its so hard to get on their schedule! Last time I called for a sick visit, the girl over the phone told me they are super booked but can squeeze me in (aka long wait) and that was after waiting for her on the phone for 15 mins! I was a bit upset and said I will just take my son to urgent care, her tone was cold and said «Okay.» Apparently, they don’t really care for your business. I agree about Dr Haq, she is always in the hurry to get out of the room. While I am happy with Thai and Holly, not too crazy about the office over all. I think they should work on their customer service side a bit more.

Our family has been seeing Dr. Thai Hoang since 2005, and hands down, he is the most knowledgeable, thorough, ethical, compassionate, and personable physician we have ever encountered. As parents of seven children, ages 3 – 18, we have quite a history and many experiences with him — not only as a trusted physician, but as someone who has walked our parenthood with us. With every well check, he covers both medical and emotional issues, speaks equally to parent and child, and brings us along in understanding the particular development process at that age. With every sick visit, he shares his thought process, explains criteria used to arrive at the diagnosis, and details the rationale for his treatment choice. From stressful illnesses, injuries, ER visits, and a NICU stay… to celebrated milestones and life-​changing events, Dr. Thai and his wonderful staff have been there alongside our family, bringing us comfort and confidence in their care. We have been able to relax and truly enjoy parenting! Dr. Thai and his team have proven over the years that they can give exceptional care to our family… yet the greatest gift of all is that they have become part of our family, too.

Dr. Thai is a knowledgeable, caring, and friendly physician. I feel comfortable with my child’s well being and health in his hands. However, recently, I’ve noticed that despite having an appointment, his wait times are increasing substantially. The nurses call you into the back room late, and once you’re in the small room you wait even longer. I recently took my little girl there and waited for over 45 – 50 minutes to see the doctor. Despite the wait, the only doctor that I would see in this practice is Dr. Thai. I had the misfortune of taking my daughter to see Dr. Haq once. She was horrible and I swore that never again would I see her. Dr. Haq was very cold, detached, and couldn’t get out of the room fast enough. Being a first time mom, I had a few questions and concerns, but Dr. Haq made me feel rushed and genuinely seemed disinterested. Her bedside manner was lacking and her overall demeanor was arrogant and condescending. Overall, I go to Stonebriar Pediatrics due to their close proximity to my house and for Dr. Thai.

Dr. Thai and Michelle are simply the best. They both explain in great detail everything one could want to know. They are rarely rushed and honestly I believe they care which is a rarity these days. We have seen several other pediatricians around Frisco, and there is no comparison to this office. I have found other pediatricians to be flakey, always rushed, and illogical. I really believe a lot of parents just go along with whatever the doctor says and never question anything. My children deserve the best care possible by a competant doctor. So many these days are selling things on the side and have some outrageous uneducated ideas about healthcare and are always prescribing antibiotics — this hurts your child. Antibiotics are to be used as sparingly as possible. You will hurt your child if they are used more than absolutely necessary. This office is not afraid to tell me they think the infection is viral and to wait a little longer. Good for them! They have values! This takes guts and is the hallmark of a good doctor. I’m too bright to go along with anything that is not logical, well– explained and is truly necessary.