UPDATE12/16/2015**** Katie C. I appreciate your effort to comment on behalf The Emerson apartments but shortly after you replied I went to leasing office. I asked if I could either speak with you or someone who could help me in regards to your suggestion to better address my concerns. The responses I got from the girls in the office was that they had no idea who you were and why you commented in behalf of the company. They did not seem like they had any interest in helping or addressing any concerns. I’m not saying they were down right rude but they were not willing to help. Overall, I still have about 5 crickets in my apartment daily. They must be in the walls or the air conditioning. Ugh it’s gross… Date: 10/27/2015 The Emerson apartments are cool modern style apartments. Floor plans are great. Nice kitchen and cabinet space. Pool is fun. The staff is friendly and maintenance requests generally are handled within a week. The area is extremely nice and there is so much to do because near Frisco Square. HOWEVER, during the months of September and October the apartment building and apartments are INFESTED with crickets. I don’t mean a couple or a few crickets here and there. I mean hundreds and thousands. I live on the 4th floor and I had an average of 72 crickets in my apartment on a daily basis for the whole months of September and October. I cannot imagine what the 1st floor is dealing with! Yes the staff was friendly and it was not their fault but they had no sympathy for the residents with the insanitary infestation of crickets in apartments. The exterior of the building was sprayed and I had to put in a special request for my apartment to be sprayed. With the amount of complaints about the cricket infestation the complex was getting this service should have been a manditory service for all residents. Just when things start to get a little better with less crickets in the hallways and apartments, the residents get an email newsletter from The Emerson at Frisco Square. I am not sure if they were sending it out to make the residents laugh but I didn’t find it funny. I don’t find 4 cans of Raid emptied, a daily vacuuming and killing of average 72 crickets inside my apartment a day, the interior of my apartment and exterior of the building sprayed, a hotel bill for a night away to bug bomb my apartment for 2 months to be laughed at through a newletter sent out by the complex. I found it very unprofessional and inconsiderate for customers paying a decent price for apartments in this complex. I tried attaching pictures of the crickets in my apartment and tried to attach the email sent by The Emerson complex. I will find a way to input them as attachments. Pictures tell a thousand words… I will only recommend this complex if the residents can deal with crickets for 2 months…
Mark W.
Évaluation du lieu : 5 Frisco, TX
Love this place. There are so many places to choose from in area but I think they are missing 1 huge perk. The residents! The people that live here are amazing. From a top financial adviser, to a Firefighter, to pilots, to amazing teachers, to top business execs and lastly really great personal trainers… not just for adults but for kids as well. This place has it all. I have lived in a neighborhood 2 miles away for last 15 years, but I have never had friends/neighbors this great. Office staff is amazing. They really get it. The Service team are great guys. Fast and very efficient. I know that you have a lot of places to choose from but the 1 thing the front offices can’t show you is the people who live there. I hope this helps.
Amber K.
Évaluation du lieu : 5 Frisco, TX
In October I will have lived at The Emerson for a year. I’m definitely renewing my lease. These are the nicest apartments I’ve ever seen. The staff is friendly and any requests made are immediately taken care of. They have wonderful amenities, gorgeous pool, and a beautiful courtyard. The workout room is top notch. You can’t go wrong leasing here.
Nick S.
Évaluation du lieu : 5 Frisco, TX
This apartment is great. It has a very modern feel to it, the office, lobby, fitness center, and pool are all beautiful and up to date. I love it all! The apartments are spacious, have nice patios, and rooms. It is gated which is great, and the amenities need resident sensor keys. All very safe! The garage is right in the middle of the apartment building, so it is very visually appealing. Just a little tip, by the way: the top floor is an AMAZING stargazing spot. The only thing I’ve had negative related to this place is the complexity of getting to apartments from the garage, and finding the garage entrance. I can’t count the number of times delivery drives have called confused! Everything else, though, is wonderful. There are grills by the pool, a large lawn, and a «man cave» with TV and games. There are frequent community activities here as well. This is a great place to live!
Pradeep B.
Évaluation du lieu : 5 Chicago, IL
I moved to texas a year back from Chicago and after lots of search for apartments, my last search was this apartment. Emerson is newly built luxury apartments. These are few things I like. 1)safe place to live 2)neighborhood is good. You can go to most of the restaurants and«main event» walkable 3) staff is really good and friendly 4) occasionally there will be parties And lots of amenities included. 5)spacious apartments Now coming to rent yep little higher than most of the apartments. Get your own washer dryer or rent from out side.