AAC Marine Group,inc

I just spoke with a gentleman over the phone at AAC Marine Survey. I only need an engine survey, and asked if he performs this. He tried to tell me that I will need a full hull survey, no if, ands, or buts, and wanted to persuade me to do this instead. I know exactly what I need, and it’s not a full survey. So, I asked him again if he only does engine surveys, and he reluctantly told me yes. When I asked what the fee is, he said it would depend on the engine. No other businesses base their rates on type of engine, rather the service they are performing (full vs. mechanical). After telling him the engine info, he quoted me $ 600 for engine only. $ 600! This was by far the most rude and overpriced quote I have ever received, especially since a much more reputable company charges $ 500 for a complete full survey (I would have gone with them, except they don’t do engines only). I am a business owner myself, and it is very frustrating to come into contact with other businesses that are only about the money and don’t stop to listen to what the customer needs. AAC would have lifelong customers if they focused more on the value of the services they provide to customers, instead of quoting off-​the-​chart prices to a female over the phone.