Jim Threlkel Florist

Terrible. Screwed up order and then waiting all day for them to deliver. Lady on phone slams you on hold to piss you off. Rude obnoxious. Terrible service

Unfortunately we used this florist for my Dad’s funeral mass this weekend. We used them as they are a local business.
The flowers were set to be delivered at 10am sharp. When I arrived at the church at 10am only ½ of the flowers were there. I made a call and I got some story about a second vehicle arriving within moments due to the volume of flowers. That was a crock! The second truck arrived just after 11am. The mass already started and my father’s body was already at the Altar. How on earth is is appropriate for a florist delivery man to be placing flower when the mass has started?
The banner that was ordered for the family arrangement was missing. The banner on the grandkids arrangement was incorrect. There were no cards on any flowers. We have no idea what came from who.
My mom and my aunt went into the florist and spoke with Twanda. She told my mom «I’ll give you the $ 15 for the banner that YOU NEVER ORDERED.
$ 15, are you kidding. you interrupted a funeral mass. They made a horrible day much more stressful.
They had no compassion. We had to tell them how to spell Catholic 4 times. That should have been a clue that we needed to go elsewhere.
NEGATIVE STARS — They refused to make this right. My Aunt stated that she would be disputing this with AMEX and the response was «you got your flowers didn’t you»
UNPROFESSIONAL.

Thelizia, the most professional and gracious of florist! I take my hat off to you. Thank you for the last minute arrangements of the Sangria Bouquet

beautiful flowers, very professional and courteous, thank you!

Ordered flowers from FTD. Unfortunately they chose Jim Threlkel to fulfill the order. After waiting all day we left for dinner at 5pm. The flowers arrived after 5pm and were left by the door. When we returned the vase had fallen over and the flowers were laying on the ground in a puddle. We brought them in but the entire arrangement stunk of stale flower water. We called and they agreed to redeliver a day later between 11am and 1pm. Again they did not arrive at when they said they would. I called FTD and they gave me a refund. These guys are not a very service oriented organization. I do not recommend them.

So, I was not sure I was even going to call but, it did not seem right that my lovely bouquet looked so bad so soon. We live in Deerfield, I called person at your Boca store 954−429−9355 today who directed me to FTL location 954−566−7574 for filling my husband’s order for my Wed. ⁴⁄₂₉ birthday surprise flowers last week. Although simply beautiful at first, order # 596 342 started wilting, some flowers unopened, in 3 days and Stock is dropping petals everywhere, even the lavender tips are dried/​wilting too. This bouquet was also delivered a day late on ⁴⁄₃₀. We were told there was an upgrade for the inconvenience which was fine, until it looked like we got old flowers. or a bouquet arranged on Tuesday and spending a day out of the cooler in the truck? IDK.
SO, FTL representative (who answered the phone: «flower store») literally told me it was my fault because I did not cut all the stems and change the water when I received it and that although I received no instructions or floral packet with the bouquet, (I know, I looked) I «should have known that because it is common sense». The manager I spoke with told me basically the same thing. I did add about an inch of h20 on day two because I noticed that some of the stems were in the neck of the vase and too short to be in the water. Then when water was cloudy and smelly by just day 3, i changed it out. It seems that these flowers arrived on their way out. So, I told them that I was not happy and I would have to contact someone else about this.
I called back Boca person to see if they could tell me another manager or owner to call about this but they could not. I do not want to be taking the time to write this but I TRIED to get a resolution. I want someone to explain to me how I was supposed to recut all of these multiple length, angle-​cut stems in a «professionally arranged» bouquet? I know to fresh cut the stems when I buy flowers from the grocery store and arrange them myself but not in an arrangement. That should have just been done the day prior. And, someone can apologize for the rude and condescending treatment too. You took a lot of $ and sent flowers that were not fresh. Period.
And now, I see on Unilocal that your prices are ultra high-​end, I literally feel SICK when I think what my husband may have paid for these.
video here:

My fiancé and I went to this place twice, once to stop in and just check out the shop and to make an appointment (since they were too busy, all 4 of them that day) to sit down and actually go over what we wanted for our wedding in March. The Second time we went great we met with Vinny he was in charge of the ordering so met with him we went over everything we needed for flowers. As the appointment ended he promised us a quote in a couple days so we could move forward with the process of booking him. Thank God I DIDNT BOOK HIM!!! 3 WEEK later and I’m still waiting I followed up with him several times and his answer is oh we’re too busy to get to you I have other priorities really… I’ve even heard they are LATE on delivering flowers or dnt even show up and me giving them The benefit of the doubt. we have 200+ people attending our wedding that’s a nice sized pay check for you and your too busy? This VINNY guy along with the store is unprofessional, lazy and not reliable. I called the store to ask for Vinny one more time and wasn’t there he left for the day. Figures, so who ever that old man is with the dog upfront answered I knew his voice and he was SOOOO NASTY to me I told him to please leave a note for Vinny to call me back he almost hung up on me and didn’t even take my number down who knows if he even did what I asked, and I’m still waiting on that phone call been another 3 days. Ridiculous!!! He probably just works there and doesn’t care about his clients or something??? Too bad I’m I’m telling everyone I know this place is the WORST!!!

Seriously the worst. They are one of the subsidiaries that work for 1800flowers and the only two times boyfriend wanted to surprise with flowers to be delivered to my job they failed. The first time they were a day late with notice to both my boyfriend and I. The second time, not only were they TWO days late, they sent a confirmation email to my boyfriend stating that I received them; full blown lie. And to compensate for their tardiness, they «upgraded» my vase to two extra roses. Completely ridiculous, someone is definitely dropping the ball.

Unacceptably rude on the phone. She hung up on me. DO NOT CALL the 1 – 800 number. A rude woman will answer your phone and give you a bad day.
IF you want to send their-​actually-​nice– flowers, you should order on line.
I had no choice after she hung up on me and went on line, the beautiful flower bouquet was delivered to my friend in Fort Lauderdale.
I don’t know anything about Fort Lauderdale, so I called W hotel if they have a flower shop. W’s kind concierge said they didn’t, but he recommended this place.
Yes, their flowers may be beautiful, but they need to change the ugly attitude.

I have used Jim Threlkel’s services many times (every event that needs flowers or candy) and have always been pleased. I’ve called and asked for specific arrangements and let them choose for me. Each time I have been pleased.

This is without a doubt one florist to avoid all together. the company proprietor lacks any pride in the the product he turns out he is just after your dollars. All their vendors have them on C.O.D., they purchase the cheapest product available (they always purchase the cheapest quality flowers available that usually show up half dead and rotting, Public’s has better quality flowers than this dump), over charges and gouges their customers without a second thought, $ 1,200.00 dollars for 6 — 6″ orchid plants! They cost them 15.00 dollars and they are in a simple square glass vase, nothing fancy and definitely not worth $ 1,200.00 dollars!
Granted there are a lot of talented employees there but sadly the owner treats his employees very, very poorly, rudely and like second class citizens.
This company has a long ongoing history of over charging customers for interior plant services and landscaping services, there is a total lack of organization within the company and a lack of knowledge in the products they provide to their customers.
The owner once even threw a disabled patron out because she was not satisfied with what she received and wanted her money back the owner lost his temper and literally, physically, pushed the senior citizen out the front door walker and all, (believe me once he has your money you will never get it back).
Trust me, if you want to send flowers call ANYBODY BUT JIM THRELKEL FLORIST AND FOLIAGE. At least then you know your getting what you paid for, they can’t say the same.
Regretfully you cannot give negative stars, that really needs to be altered as some business’s do not deserve any positive stars period!

They did not deliver the arrangement I ordered. They charged me for it anyway. Not only are they incompetent, they are dishonest as well.

I wholeheartedly agree with the last reviewer. This place deserves negative stars. I have had the displeasure of dealing with them twice in the last four weeks, each time a disaster.
The first time was through 1−800-flowers. I ordered flowers for a birthday the Tuesday before Mothers day to arrive on Thursday. Not only did they arrive on Monday after several calls but they were pitiful and died in four days.
Last week, through what company I do not know, some co-​workers sent a condolence basket to my moms house after my dad died. This basket contained a rotten grapefruit, shredded beef jerky, a can of nacho cheese and some no name tortilla chips. Really? DO NOT USE THIS FLORIST! Spend your money elsewhere.

Really wish I could give them negative stars. My fiancé ordered a bouquet of flowers for me but they never arrived. Called them and they said sorry they got too backed up but I was welcome to go pick them up. That kind of defeats the purpose to me. She then placed me on hold for over half an hour and then hung up on me. Still no resolution. I have a feeling the other reviews are from the owners/​staff. STAY AWAY FROM THIS FLORIST or you will be very disappointed when they fail to show up.