Technical Services

Rip off artists ! Over chargé and sell-​you unneeded services !!! I dealt
with them for about 4 years each year their was another $ 2000 repair that needed to be done. I had become suspicious and started calling around
only to find they had done this same thing to others. Have since found a honest company

If I could give no stars I would. High pressure, scare tactics, a $ 5,000 estimate, and none of the service call services done! I’m glad I called another company for a second opinion. Turned out to be a simple fix totalling less than $ 300 and fixed during the service call!
I was told the air handler in my attic was totally open, rusted, and exposed. That it needed replaced, but that they could repair it but not guarantee that it would even last a day. But they had one at the warehouse that could be installed THAT DAY but I had to decide right then and there. In reality, they hadn’t even opened the manufacturers tape on the cover of the air handler and it is in perfect working condition!
For one, I’m not the person that makes the major decision, I’m the person that has the flexible schedule and can be at home when repair services give broad appointment times. Also I was raised by a contractor, I was taught get multiple bids/​estimates and check the BBB.
On the BBB, they rate a C+ with 15 complaints in the past 12 months with the same main complaints I listed.
My issue turned out to be a blown capacitor, and a clog that if they had actually cleaned the vents like they were supposed to DURING the service call, they would’ve found the clog.
Both things, if they had actually LOOKED at the equipment properly, would’ve been EASILY spotted and were fixed in an hour by the second opinion that I called, conditioned air.