Affordable Floors

We our opening a new store and food Steve the floor guy. He’s very informative and professional. You can’t go wrong with this company.
Michael

I read a lot about flooring and had about 7 companies come out to bid for my project. I went with Steve and Affordable floors because they were;
1) genuine — was very informative and really offered advice based with my interest in mind
2) professional — everything was exactly as described. timely and prompt.
3) pricing — as the name states they offered the same planks for lower prices. same mm too!
I highly recommend Affordable floors. They really take care of you. Even after the job was done, Steve takes time to answer any questions I have. That’s something a genuine company would do!

Now I have seen a professional contractor! They were on time, worked late. Cleaned up after themselves each night. They were really nice guys. Had a lot of pride in their work. And it looks AMAZING! I highly recommend this company.

Wow what a great company called for est. steve came out and gave us a est. he was so nice went over everything with us asked how soon could we get work started he said when do you want i said asap he said no problem and this was on labor day weekend needed carpet done in bedroom had angle who was great out that next day no one dose that anymore went through a lot of people comming out to give us prices no one can beat steve at affordable floors carpet and floors look great thanks Steve will pass your card on they are the Best

Affordable did a great job. I had some schedule changes and they worked with me without any issue. They were professional and did what they said they would at a good price. Enno was my installer and he did a great job. I did a kitchen remodel and replaced everything. Affordable removed the old tile and then came back in installed the backsplash and flooring. Great job!

I can’t speak highly enough of Steve and Affordable Floors. My wife and I moved into a house formerly occupied by a smoker, and needed to replace all the carpets *pronto*. Steve had great advice about what products we should look at, quoted us a fair price on everything, and was absolutely stellar in working with our scheduling challenges. And the team that installed our new carpets and flooring was fantastic, too. Total pros.
Now that everything is in, we have new floors throughout our house and couldn’t be happier. It looks and feels amazing. The whole experience couldn’t have been better.

Affotdable flora. Wonderful job. I have lived with awful floors since buying or place. Since getting our new floors cleaning is a dream. Installers were courteous and fast. Great job.

Had Greg give me a quote today on installing carpet. Very presentable. Very knowledgable and informative. I already made my mind up that I was going to hire Greg as soon as he showed up. I didn’t care about price. I wanted the top quality carpet and padding. I picked out they’re top shelf carpet and am getting it installed by start of next week. They beat out Home Depot by 100 bucks and are installing 3 weeks earlier. Very satisfied so far. I will keep you Unilocalers posted after the install. But I’m sure it will be 5 stars

These guys are fantastic! Steve was funny and a pleasure to work with. Worth every penny.
I had my floors done in my 5^th wheel. This is a challenge and they did an amazing job for about 30% less than going through a RV Dealership. Highly recommend!!! I will use them again in the future.

Affordable floors just refinished our oak hardwood floors. They were on time and very professional. They kept dust to a minimum and cleaned up totally. I can’t be happier and especially the price.

What a great company! We purchased a home and wanted to match the flooring. Unfortunately, the floor was discontinued. Another company knew the flooring was discontinued so they tried to double the price and basically rip us off. I contacted affordable floors and they also told me the product was discontinued. After I told them about what had happened to us, the owner went out of his way to contact people in the flooring industry to see if he could find the product for us. Long story short, he did and provided us with a very fair and reasonable price. The installers were professional, and really went out of their way to make sure we were happy. I would refer them to my friends and family!

This review covers my experience getting a quote
Pros:
on time & responsive to phone calls
Cons:
Limited selection, the rep gave me too much of a sales pitch and did not show much flexibility or willingness to please customers, interrupted or spoke over us when we tried to ask questions, AND made a seriously offensive remark about Chinese people (my wife and I are Chinese).
These are my subjective opinions but I will explain as objectively as possible:
Yes, they were cheaper than the other quotes I have gotten. They called prior to arriving with their ETA, were on time, and responsive over the phone. But I found it interesting that another reviewer decided to hire this company even before they saw the price, because we had decided NOT to hire them even before we saw the price. And that was before the offensive remark was made.
Their rep came for an estimate. He mapped the floors taking much longer than any other contractor I’ve had over (no big deal I suppose). We talked about what color/​material we wanted (a lighter colored engineered wood), and out of the small van there was only 1 sample they carried that was close. Out of interest we went to the truck to see their samples and it was limited compared to other companies. The rep then questioned us if there was anything that we saw that he missed when he brought in samples. No… but we just wanted to take a look.
I asked if they could install if we bought our own materials (so we could have the flooring we actually wanted) and the response was no. The reason was: «if there is an issue, the manufacturer is going to point the finger at us [the installer], and we’re going to point the finger at the manufacturer». I understand if you only want to use quality materials and/​or want to ensure labor quality by using materials you know how to work with, but his response didn’t give me high confidence in their customer service. He made it sound like they would not try very hard to address any issues. He made this point multiple times throughout the appointment.
On the same topic, the reason they have a limited selection was that they buy in bulk or negotiate good deals, but one interesting thing he said was «if we gave people what they wanted we’d have to change our name from ‘Affordable Floors’ to ‘Give customers what they want and make their dreams come true’. OK… so you don’t give people what they want so you can be affordable, but I want flooring that I will be happy with when I’m going to drop this much cash. Again, this kind of comment didn’t give me confidence in their customer service.
I asked the rep to quote us the price if we bought & installed our own baseboards. He then said I should stick to [my occupation], and let them do the baseboard work. OK… well some people like DIY projects. Maybe I want to go choose my own baseboards (they only had 3 options) or do the work myself to save a little money. I typically don’t like these kinds of comments where contractors will try to pressure you do things their way. He wasn’t overbearing, but I would rather hear, «yes, we can do whatever you want». In general the whole appointment felt like more of a sales pitch, whereas I’d like a contractor meeting to be more like: this is what we will do and this is how much it will cost.
At the very end, somehow we got on the topic of Aluminum Oxide (a common finish used for engineered wood?). Let me preface this with the fact that my wife and I are both Chinese and yes, we look obviously Chinese or at least Asian if you really can’t tell. The rep said, with a straight face, «They don’t make this stuff in the States because it’s toxic, so they make it in China because they have so many people, IF THEY LOSE A FEW, IT’S OK.»
He said this in a straightforward matter-​of-​fact tone without skipping a beat; nothing to indicate it was a «joke». I don’t think he meant any harm, he was friendly the whole time, even though I didn’t like his sales pitch. But I was SHOCKED you would say this to the face of a potential customer. I was so shocked I didn’t know whether to turn around and end our conversation right there, or ask him why he thought it was OK to say people of my ethnicity dying from poisoning was OK.
The next day I called the owner to recount this comment. He didn’t sound surprised, but he did apologize. But he was not shocked and did not apologize profusely. I don’t expect him to grovel and beg forgiveness (well, maybe I do given the royal screw up his employee made), but I did expect a little more than the «Oops, sorry» tone I received.
So, before the offensive remark, they get 2 stars: «Meh, I’ve experienced better». I think this is perfectly fair for the reasons I outlined. I would NOT rate my experience «A-​OK». After the comment, I would take away at least 1 star from the review. Since Unilocal’s lowest rating is 1 star, that’s what they get. If I could rate 0 stars I would seriously consider it.

Affordable Floors is a remarkable flooring installation business that specializes in high quality, low cost installations for virtually any residential or commercial property. Steve Sullins (owner) has put together an amazing team of professionals that will handle your renovation project from start to finish in the utmost professional and cost effective manner. More over, they will make recommendations to you if you are undecided or unfamiliar with your design choices. I will detail my full experience below, but suffice it to say, Affordable Floors should be your first choice when it comes to your flooring installation needs. It is rare that you will encounter a business of this caliber.
Full Experience:
If you are thinking of installing new floors, be it carpet, hardwood, or tile, give Steve a call to get an estimate. You may be directed to voice mail if he and his crew are busy in the field, but he’s generally very responsive. Steve will set up an appointment with you and send someone to your home or business to take measurements. Even if you are hesitant and just looking for estimates over the phone, make this appointment because accurate measurements by a professional are the only realistic way to get an accurate quote. This, I must mention, is a huge benefit to using Affordable Floors because the estimate is absolutely free while most flooring companies will charge you for an in home estimate.
When the Affordable Floor representative arrives (he was quite punctual in my case), he will pull out a nifty laser device and literally draw out your entire floor plan – rooms, stairs, closets, and all. This will give you a precise measurement of how much materials and labor will be required.
Next, the representative will bring out some floor samples for you to choose from, usually bringing out multiple pieces of the same design so you can test them in different rooms if you have varying corner sizes or crevices. The Affordable Floor van will be stocked with different samples covering the whole spectrum of flooring options, but true to their name, the «Affordable» Floors representative will likely bring out 3 or 4 recommended samples for you to consider as he will have assessed your property while taking his measurements and present those options he feels are the best combination of quality and price for you. Of course, you can always reject these, but the flooring suggestions take a lot of guess work out of what can be an intimidatingly large selection (having too many choices can make your decision difficult). In case you were wondering, these aren’t junk materials Steve is trying to unload. These samples were picked out by a professional interior decorator. So Steve saves money by picking out only good quality, attractive materials and keeps them in stock so he can save you time and money.
At this point, I would like to mention that the pricing at Affordable Floors can’t be beat. Don’t take my word for it though – call some other places and see for yourself. The reason Affordable Floors performs so much of the pre-​sale work at your place is because they don’t have a large showroom. They operate out of a small warehouse in Fullerton, which is how they keep costs down and underbid the competition. Frankly, it’s a business model I’m thankful for since renovation projects can get costly real fast and no one wants to pay more than they have to, even if it is for something as personal as your home.
After you picked out something you like, the representative will draw up a quote. The project requires a 10% non-​refundable deposit, which can be put on a credit card, but the final balance will need to be paid by cash or check. You can pay the balance with a credit card, but Steve will need to assess you the credit card vendor fee (once again, he’s trying to save you every dollar). I don’t like to rush any purchase that has a comma in the price tag so if you aren’t ready to make a deposit yet, the representative can have Steve call you a few days later for your payment information. Though I recommend against waiting too long because their calendar fills up and if you don’t commit they will have to move on to other projects.
Afterwards, the installation was a breeze. The workers called ahead and showed up on time. They were incredibly friendly and did impeccable work. I also liked that these guys seemed to respect my home and took care not to disturb or damage my living space or possessions. You will complete a satisfaction survey when they are done so their work and behavior are held to account. All in all, I had nothing, but positive things to say.
If I have one gripe, it’s that I wish that Affordable Floors had a decent website, but then again, that might just mean more unnecessary overhead costs. Hopefully, Steve will consider it in the future.

Ive been doing business with Steve for years and recently bought a new home, i needed carpet, Steve came out on time and had plenty of samples and suggestions, The price was great and they did a great job, very happy.

The men came out on 12÷15÷14. 2 men to fix the floor and another man to make the threshold so no one trips. I have to say, that the 3 men did excellent work and I love my floors.

i found out about affordable floors from there flyer, i am glad i got to know them both steve and greg, very professional and very knowledgeable, the color that greg picked for my flooring was perfect, very pleased and happy with a job well done. i know our stairs was a challenge for baltazar and his crew but they put there best effort, were very dedicated and hard working it turned out great. very satisfied, i definitely recommend them.
virginia z diamond bar

If you need new floors, you owe it to yourself to get a quote from Steve at Affordable Floors, this guy doesn’t mess around. He comes to your house, does measurements in like 5 minutes, goes back out to his van and literally prints out full quotes for you to review right then! If you’ve ever dealt with contractors, you know that getting a quote can take weeks, but not with Steve. By the time I had Steve come out I had already gotten quotes from Lowes and another floor contractor, so when I saw Steve’s quote my eyes almost popped out of my head, his prices were THAT much lower! He was also really helpful in finding ways for us to save money on our project, like suggesting we refinish floors in some rooms and stain them to match new floors, instead of buying all new floors.
Now if you asked me, I’d say we had a pretty complicated project, we had floors that needed to matched, floors that needed to be refinished, custom 2 inch oak, stairs, and carpet, and Affordable Floors did ALL of it beautifully. Plus we were able to get the entire project done in one week while we were out on vacation! The way Steve runs his business is so streamlined and efficient, nothing like I’ve experienced with other contractors. He collected a 10% deposit to secure the dates, then once the materials were delivered he collected a materials fee, then after the work was done and approved we gave him the final check, done and done. Now I just wish they did more than floors!

Affordable Floors has done an amazing job for us again! Just a simple sheet vinyl, but their installers did it in one piece with no seams. Looks amazing in our new kitchen. We have used the 4 times now and they really know what they are doing!

Below is a review from my mom. Her flooring issue was a nightmare because of water under her house. Thanks Steve for taking such good care of my mom!
5 star rating from this customer, for professionalism, service, price & communication! Shout out to Steve Sullins-​contractor of Affordable Floors & installation team lead by Omar (Shorty)!!
My floor problem was handled by Steve in such a patient & understanding manner that I’d be happy to give his # to elderly or widowed friends. Omar guided the project in the same manner. A+ rating!

We’re very happy and impressed with our new kitchen & bathroom floors! Special thanks to Affordable Floors, the owner Steve, and his hard working crew. One day, we came home to find a flyer posted on our front door. The flyer stated that they could beat all competitor’s prices in the neighborhood. As soon as we read the flyer, we were sold so we immediately called Steve to make an appointment & a free estimate. He was very professional, friendly, honest and fast. He took measurements in our entire kitchen & 3 bathrooms using a Bluetooth Measurement device that was linked to his computer. We received the estimate that same hour. The measurements were very accurate and saved us a whole lot of time. Steve gave us a variety of options for our floors. We chose the Appalachian Vintage Classic Hickory kitchen floors and the African Porcelain Slate tiles for our bathrooms.
When the project was completed we didn’t have a lot of leftover tiles and flooring. We love knowledgable, honest and hard working individuals! We’ve been shopping around for beautiful laminate wood floors for a couple months now, but other companies were shady and tried to overcharge us. The BEST thing about our experience with Affordable Floors is that they completed the project in less than 2 days! They kept their promise, best prices & delivered superior customer service right to our doorstep! The ironic thing is they found us. We’re very ecstatic and happy about our new kitchen & bathroom floors! It definitely put the finishing touches on our home. We will definitely refer our family and friends to Affordable Floors! We’re forever grateful and truly appreciate Steve and his entire crew for your superior service from beginning to end! Thanks again!