American Red Cross

Great place. clean, fast, professional. Never have a complant.

Been here twice so far this year. As soon as you open the door, Shelby the volunteer is there to great you with a beautiful smile! She is very kind and helpful.
Cassandra, LVN is very professional, knowledgable and caring. She explained everything in detail. I will definitely be coming back every two months to donate my blood here in Fullerton!

Staff is great and friendly. I donated blood to other places but this is the only place that can actually find my vein with ease. Simple and feels like a short amount of time.

My experience is laughable. It was my first here and i tried exiting through the same door i entered. It turns out the door wont open from the inside. It would have been nice if Nora, the worker standing at the desk next right next to me, had said something, instead if watch me fail multiple times. Finally someone else, tending to a donor, told me i had to use the other door. And then called out to «Nora» to help me. Lol thanks for nothing, Nora!!!

Just donated red cells. Marisa assisted me. She is the nicest person I’ve encountered in my 45 years of blood donations. What a wonderful young woman. She is caring, concerned and warm person. She represents Red Cross extremely we’ll.
The Fullerton Donor Center is excellent. They make donating blood convenient and a positive experience.
If you haven’t donated in a while go do it now.

Appointments are not needed, but preferred.
So came here with a coffee in hand still half waking up.
Sat down and went over all the questionares with the nurse.
She was giving me lip about bring in ‘beverage’ from outside. Not allowed.
Until I went to put it on the table somewhere far. which got thrown away when they didn’t know whose it was. :(
Nurse was just giving me a little attitude while still trying to be nice about bring coffee and not drinking enough water.
But later when needle was in, blood was flowing, she relaxed more and seemed more natural with her smiles.
Asked if I drank enough water in the morning, I said yes (a huge cup in the morning), but they can see your BS for not drinking enough water. Gave me a small lecture about it too.
Place here seems nice and chill.
Refreshments on the table there for you to consume after getting some blood out of you.
Free wifi is always a big plus :)

I usually go to the Santa Ana one where Peter is the front reception. I give Santa Ana 5 stars compared to this place. This place had like 10 nurses working none of them helped me when I was waiting. Pretty rude considering I’m doing this as a donation out of my busy time. Don’t go here go to the fountain valley or Santa Ana they are very helpful there

I was here the other week, and yet again– a very pleasent blood donation day.
The lady was so fast, from admitting me to paperwok, up to the last part.
This location really is a great place to donate blood– the environment is stress free, not too crowded– just great atmosphere.
Will be back when I am eligible again.

My usual place for blood donation. Usually pretty quick and people here are always friendly. Make an appointment before you go and try to do it every 56 days for whole blood or every two weeks for platelets. :-)

After seeing all the destruction on the East Coast, my wife called the Red Cross and made a donation via the phone simple and easy.
Though the government has FEMA with billions and billions of dollars at their disposal they can easily hire a couple of cruise ships and park them next to Manhattan. FEMA is not doing anything. They have a as usual go slow approach. One man with a FEMA shirt can be seen in TV photo shoots.
Air-​craft carrier group with the nuclear power plant can come in and power all of NYC.
Why is the help so pathetic, so purposefully slow.
Please call your government representatives to help NYC and NJ asap.

I’m iron deficient. I have a slight fear of needles. Most of the time I will pass out from the loss of blood. So in the eyes of the American Red Cross, I am probably often referred to as «a big pain in the ass.» But fortunately, the people that work here don’t treat me that way.
The process is pretty fast, whether I have an appointment scheduled or not. Even though I’ve done this a few times my nerves still show, but the sweet ladies here make me feel comfortable when I go through the questionnaire and get my iron tested. When I tell them that I may black out during or after donating, they are very accommodating in getting me some cool wet cloths, juice, elevating my legs, etc.
Whether I can donate or not (stupid iron), they always act very genuine and show sincere appreciation to me for taking time out of my crazy life to come down here and donate, knowing I probably will faint. And whether I can donate or not, they almost always offer free juice and cookies for the road.
It’s hard feeling comfortable doing something you absolutely despise and takes a toll on your body for days, but as long as my iron’s fine, I’m always happy to come here and save three lives.

super friendly and efficient staff. they even offered to watch the kids while we donated blood! this particular location was really clean, too.

I’ve donated blood here twice (several other times at other locations or drives) and both times here, I’ve had a problem. The first time the nurse told me my iron levels were too low to donate but I know that wasn’t true because I had just gotten tested for that a few months back for other reasons. I requested that someone else did the test and 5 minutes later, I was magically almost 2 whole points higher than I was before and I was able to donate.
This last time was a real blast though… My APPOINTMENT was at 8:15 but I wasn’t taken back to the interview room until 10:00am. People without appointments were being seen before me, I thought it was completely rude and I understand they were busy but there needs to be a line drawn somewhere otherwise why have people make appointments at all?
After finally being called back I answered the questions, got the prick and we were good to go. I sat in the chair and she began to draw blood. The indicator was beeping so she moved the needle around for a couple of minutes in my arm until it started flowing right. All of a sudden she walks away and I feel blood dripping on my arm. I call her back and she starts cleaing it up and moves the needle around more because the flow was slow again. She called over other nurses and while I appreciate them trying to help, I feel that completely taking out the needle and sticking me again with it was the wrong thing to do. There was so much blood on my arm she could not have possibly seen a vein and actually aimed. I started crying at the point because the pain was really bad and asked them to stop. The needle was in my arm for well over 20 minutes.
By the time I walked out the door it was 10:45, they couldn’t use the blood drawn because there wasn’t enough for a donation so it was all for nothing. They told me to keep the bandange on for 5 hours and when I took it off I was all brused. The next day the bruises were even more visable and I’ve had to walk around with long sleeves and sweaters since Saturday. I don’t know if she was just inexperienced or what but this was the worst blood donating experience I’ve ever had.
That being said, the rest of the staff was nice about the wait (I guess they just got a new system), the place is clean, there wasn’t any parking there but I was able to park in the shopping center down the street, they do thank you for donating and they are helpful when you have questions.

I’ve been giving blood at this location since i was a Freshman in High School (I won’t say how many years ago… AHEM… hehe)
EEEEEEEK!!! I have a fear for needles… ugh needles freak me out! but… knowing I’ll be saving lives distracts me from it… and I must say, it has been the most rewarding experience thus far and i feel some what of pride and accomplishment coming here.
The nurses and volunteers here are extremely helpful and the facility is extremely clean and well organized. They’ll go out of their way to make sure your comfortable and give you all the necessary details to make you feel at ease (first time donors)
Past experience: I’ve been rejected about a good 2 – 3 times for lack of iron in my blood. So warning to first time donors out there take lots of vitamins, iron, calcium, etc all of that head on before you come in. It can kinda be emotional experience when you come in hopes to give blood and get rejected because of your blood count or insufficent iron in your blood. (:

I just finished giving blood for my future surgery. Its called a Autologous. Parking is a little tight but people are cycling in and out fo this place. It kinda reminds me of a hair salon the way they set up the big recliner chairs for you to sit in. Jackie M. help me with my first blood donating and she was really informative and encouraging. I was not scared but she help make me feel more at ease. i notice theres lots of volunteer working as well… I totally respect that. It was my first time donating blood and the crew made it a pleasant experience. You also get free juice and snack after your done. They require you hang in there for 15 minutes and have some snacks.

I’ve had nothing but good experiences at this blood bank. They are always friendly and efficient. And the snacks are good :)

I made platelet donations here and no doctor anywhere has ever treated me as well as the ladies here.
Let me start off by saying this: If you don’t what platelet donations involve, it’s a 2 hour or so process where they use one or two needles to draw blood, separate the platelets, then pump the rest of your blood matter back in.
I couldn’t handle the single needle donation because my veins are too small and I got a bruise when the machine pumped the blood back in, but that is not their fault and they were very kind with me when I couldn’t continue my donation.
The double needle donation works much better for me, and if you donate platelets for the first time, this is what you will get. It’s a needle in each arm, so you can’t move your arms around. However, you get to watch whatever movie you want., They wrap you up with however many blankets you ask for, and sometimes give you little candies.
One time, the anti-​clotting agent was making my foot cramp up really bad. They pumped saline in and gave me a foot massage and some antacids. After that I felt just great!
The great thing about giving platelets is that you don’t feel drained or dizzy afterward. I just recommend keeping a high calcium diet and drink lots of water the days before you go to donate and you will pump a lot faster. Also, take Tums the night before and the day of your donation so you don’t cramp like I did. I would recommend eating, but since you can’t leave your bed for an hour or two, make sure you’re not going to have to go to the bathroom.

I’ve been donating blood for 8 years now, typically at blood drives at work or school. When those venues don’t have a drive available near the 56day mark since my last whole blood donation, I usually try to schedule an appointment at the nearest Red Cross facility. Scheduling online through the Red Cross website is quick and easy; I did so just a couple of days before the donation, and they gave me a reminder call ahead of time.
This was my first time to this specific ARC Blood Bank. It was a little hard to find because I was coming from the west off the 5. I kept driving down Rosecrans through residential areas wondering if I had missed the place, when suddenly I saw a big bright sign that said «Donor Parking». Definitely snuck up on me. It’s a good thing the sign was there, because it is otherwise a pretty miss-​able building. On the way home, I drove the other way which took me through downtown Fullerton and was much more sensible for orientation purposes. (It’s just past the shopping center on the southwest corner of Euclid and Rosecrans)
The building is pretty small, and there’s only approximately 10 parking spots, but I guess it’s a dedicated space, so there’s no fighting the shoppers from the strip mall on the other side for parking unlike most of my other Red Cross experiences. I went on a weekday morning, so it wasn’t terribly crowded like it might have been on a weekend.
There was a friendly greeter as soon as I entered the door (and I mean *right* inside the door. They make good use of their desks to section off the open space). Again, there were some nice bright signs outside to indicate which was the main entrance, as it’s otherwise not terribly evident. The lady checked me in and made sure I got my Thank You gift for donating right away, and then I went through the regular drill of reading the materials and filling out the computer questionnaire in one of the private offices.
The waiting area and canteen and donation area are all right up against each other in a big open space, delineated only by the grouping of the furniture. The back half of the building was separated by a makeshift wall made of cabinets/​counters. I’m not sure if they were using that as a staging/​office area to sort the collected product or if there was additional space and machines back there. The facility does do platelet and double donations. I’ve never done one of those types, but I know they involve and apheresis machine, take longer, and usually facilities are nice enough to set you up with a TV as a result, so I’m not sure where they set those up here. One of the nurses/​techs did tell me that there were several people doing autologous blood donation (donations for yourself such as before a surgery) that day, so that is another service they provide.
Nurses were all quite friendly, answered all my technical inquiries about the process, and were willing to chat a little to pass the time, and there was a smooth changeover during the middle of my blood donation when the first set of techs had to go on a break. The chairs were nice and comfy and built in a W shape to support you as you sat up and/​or laid back. A couple of big TVs on the walls gave you something to look at, though I think they were really meant for the waiting area and/​or canteen.
After the donation, there were two small tables with snacks and juices. Also had some pamphlets about returning to donate and the monthly raffles that you can enter for donating blood. Decently stocked by the time I got there, even though a handful of donors had passed through just prior.
Overall, I had a pleasant experience. Nothing outstanding or spectacular, but it was a decent, clean, well-​lit facility and everyone did their job and things flowed smoothly. Certainly beats the crammed quarters of a bloodmobile or other mobile setup in the gym area and work or school. I look forward to coming again.

After being laid off from the great work force, I have the need to get out and help other that are in need of more help than myself.
Now that i have some free time, I can go to other Red Cross locations, no need to be be at the Elks Lodge in Burbank.
This location in some what near my home… The people here were pretty friendly and helpful. It seemed a little slow for a regular day to donate blood.
I scored a free KFC meal with the donation of my dear BLOOD!!!
I do need to save some money… I guess i’ll be returning soon I’m getting a little hungry now… :P