J & J Auto Service

Prius showed emergency problem signs. We came in to get it fixed, and they were very helpful. Good communication. In the end, the warning signs went away without getting our cooling system fixed and the auto shop owner didn’t want to charge us. We paid him twenty bucks anyways, but he seems like an honest, good man who knows what he’s doing.

Dropped by for an oil change
I moved to the area and my regular mechanic is just too far now
people are always looking for a trustworthy mechanic
I was recommended J&J by my dad. not sure where his sources are but I trust him (and Unilocal of course)
Service was very quick
I didnt feel cheated
I’d come again if I need anything else done
The inside is pretty rickety but I dont think thats as nearly as important as knowing your car baby is in good hands

this place is honest and has the best service and prices in this neighborhood! you can’t beat that praise God

My family has been coming here since forever. Does a very good job and is straightforward. Knows what he’s doing every time we stop by. Wouldn’t go anywhere else. Thank you, J & J for your great service, always!

I’ve taken a car here multiple times to be repairs because I don’t have the means to lift a van. They do definitely have the best prices around (I called almost every surrounding autoshop and dealerships) but the quality of their work shows.
First time was for an basic brake job, rear drum brakes have worn out and needed replacement. The job was done and squealing. Non-​stop. I go back the next day and now the emergency brake needs replacement because it has become super thin. Of course they say it isn’t their fault. 1 year warranty on their service can’t even be used.
Second time back, I wanted diagnosis on a rattling noise. They ran a quick diagnosis that it was just engine knocking. Turns out there is a Technical Service Bulletin (TSB) from the manufacture on this rattling noise. And it isn’t about engine knock. Oh well, that’s the trade off for not going to the manufacture’s dealership.
The third time. I did the diagnosis by myself and concluded on a vacuum leak. Indeed the PCV valve was torn to shreds and discovered a gasket on the valve covers had gone bad and was leaking oil. Mechanic improperly installs the gaskets and they fell out of place during installation and car is left over night.
Now for the reason behind the rating, more things have broken immediately after their work. Horn button no longer works, which most likely indicates damage to the body combination switch ($ 135 for the part), there is a rattle from the windshield, and the air circulation setting has been reversed.
Overlooking a mechanic use their simple basic OBD-​II generic profile scantool, it was obvious he did not know how to operate it. He looked for codes with no service light and without checking history, clears the memory then checks for codes again. Never once looked into live data to understand why the vehicle would rev up repeatedly. Car could have been in idle re-​learn and they wouldn’t have known.
This is an auto-​shop being left behind with the times. They do not have the tools to communicate with the engine computer at a level beyond generic OBD-​II nor do they ever work with the dashboard computer’s maintenance systems such as the oil mileage. Newer vehicles are going to get damaged and taken care of improperly.

Been coming here since i was 15. Always honest and reliable where every service they have done to my car is well on point

J&J is the BEST. My family has been coming here for years. John (the owner) services us himself and is the most honest and straight forward mechanic I’ve ever met. He doesn’t try to rip you off and tells it to you straight. I drive a BMW and when I take it to the dealership, they fill me up with a list of bogus things I need, but when I go to John he does an inspection and tells me exactly what I need at the fraction of the price. I respect this man and his business. Really and truly a great mechanic and class act guy.

JJ is an honest a reliable mechanic w a Friendly attitude… He has been servicing 2007 toyota Camry. He is the best

My 2008 Nissan has only been serviced by JJ, I would go anywhere else. Bar none the most amazing service

Honest. Reliable. Affordable. My family has been coming to JJ for at least a decade and we’re really looking forward to the next decade. Always undercuts dealer prices by about 40% (depending on what the problem is). You don’t have to deal with the bs you get from other shops about how much work your car needs and the price is so low that you’ll wonder how you’re making any money.
They’re always busy. JJ has a really well built client base in Orange County so its hard to get your car fixed when you want to get it fixed. Very small place for a high volume shop

had a clunk noise coming from my hood when i turned left, took it here, i was thinking it was the strut mound or the cv joint, come to find out it wasn’t…it was just a the hose hitting something causing the noise… got it fixed… and it was done for free… the owner here is real nice… hard to understand him but its okay, the mechanics were good too, friendly people… definitely will be coming back

Great customer service. We have been bringing all 3 of our cars here for over 13 years. Honest, fair, efficient and a wonderful clean and comfortable waiting room.

I’ve been coming to J&J Auto for almost 10 years. The owner is honest more conservative than I think sometimes.
Whenever I take my car to the dealership for warranty-​covered maintenance, they come back with a list of at least 10 major things I have to do. I end up taking the same list to J&J and the owner always ends up only recommending about three things of course at a fraction of the dealer’s price.
The only thing to remember about J&J is that you should call ahead. Sometimes I will take my car in first thing on a weekday morning and they are busy. No issues if you do yourself a favor and make an appointment though.

My family and I have been coming here ever since we found out about this place on Unilocal.He is very very polite and honest. He won’t push anything on you unless he really believes you need it. Of all our experiences with many different types of auto shops, this is by far the best place. This place gets very busy so be aware and always call ahead just to be safe!

I use synthetic oil for my car because that’s what the car manual wanted. The guy did not put in synthetic oil but used regular oil sitting in his garage instead. I guess it slipped off his or his employees mind because it was a busy day. I still don’t think you should make that kind of mistake if you’re a professional. He assured me it’s okay to use regular oil and it’s not gonna kill the car to use regular once; said it was $ 25 then charged me five dollars more for the filter he used that’s made of paper…

My family has been going to him for years and we always get the best service here! We have been going to a lot of auto shops, but they end up ripping me off by charging me higher. But, he is VERY honest with his charges and we NEVER have to go back to fix the same problem! He helped our 1995 camry to have 3 more years to live when we believed that it was time that we let it go.
Great service and awesome results! Just make sure that you call ahead before you go in because they are ALWAYS busy!!!

Best and honest shop.

I heard good things about this place from my friend, so I took my oil leaking 98 Honda Accord to this place a few weeks ago. Since they were busy, I had to leave my car overnight just for the mechanic to find the location of the leak. He gave me a quote over the phone and told me exactly what the issues were. He also recommended to replace my timing belt and water pump since the labor was similar. He also replace all my spark plugs and cables, changed my oil, and fixed my idling issue. All this was done for the original quote over the phone. He did not add any extra costs which surprised me.
Very honest mechanic. Highly recommended.

Absolutely, 5 stars…
I’ve been a customer for 10 years here.
There is always a long wait line. or sometime you need to go back to home.
but one word of this business is «Honest».
They never ask you for not «required/​recommend» fixes. never over-​charging.
They do business with honest hearts.
That is why this business has a lot of customers… wait in a line. It worth it.
One day, my honda accord sdn needed to change the transmission oil.
I asked another shop and the answer is $ 120 and he said «Honda made it difficult to change it»…
Well, in J & J, I only paid $ 20. and the owner said «Honda made it easier ever to change the transmission oil»…
Honest & Never over-​charge. Period…

The MOST Down to earth, honest and affordable Auto Service EVER!
Our family used J&J for almost 10 years and LOVE this place.
Fast service, HONEST… HONEST HONEST Customer service & great results.
Yes, I’m an Asian Driver, but thanks to J& J Auto, I feel safe driving around LA.
Love this place!!!
Almost don’t want to write about them since they are… always super busy.
Make sure to call ahead.