Streams Apartments

The streams is a very cool and amazing place moved in last summer and the place is very nice and calm no problems with noise or any complaints it’s a very good place to live and Nadine was very nice when helping us with the move in process

Streams apartment complex is amazing. Living here, I can tell you that it is very calm and the actually water streams makes it so much better. All the ducks and fishes are fun to watch. As the weather gets hot the streams actually keeps the area very cool. I have never had any noise problems or anything else. The rooms are quite big and the living room/​kitchen is very roomy. The pool and jacuzzi are very clean and I go there often when it gets hot. I like how the streams are single unit apartments and not multiple units. I would live here again.

Streams apartment feel like an actual home than all the others one around here. During the summer when it’s hot it’s cooler here because of all the water and trees surrounding the apartment. The ducks are also friendly and if you don’t mess with them they don’t mess with you. Sometimes you can also see coyfishes in the water! Really peaceful apartment complex and it’s also roomy. There’s free maintenance so that’s always a plus.

Moved in last summer and loved it ever since. Nadene was great and recommend living here.

I’ve lived at The Streams for 2 years now. I love the layout of our 2 bedroom 2 bath apartment. We were lucky enough to have a nice view from our balcony. But the remainder of our experience was bad.
1. The office staff is rude. And constantly changing. They are extremely inconsistent on ANY information they provide. They don’t respond to emails. They don’t call back. They aren’t understanding to their tenants that work long work hours during the day and cannot meet their office hours. My roommate and I work and commute. We leave before 7am and are often home after 6pm, and on weekends we take care of elderly family members. We asked the office to stay open for 5 mins later just 1 time and they refused. They desperately need to work on their customer service skills.
3. The actual apartment is built very cheaply. We’ve had our front door knob put holes in the wall behind it several times and we aren’t rough while opening it. We come home with hands full with groceries and it slightly bangs into the wall and there’s a hole. Another example, my towel rack in the bathroom broke and caused another hole. We often have smells of sewer coming from our drains even though we clean them as best we can.
2. Parking is awful. And I’m not just talking about for guests on the street, that’s to be expected with apartment parking. We had a 2 bedroom apartment and it comes with 2 spots. One carport which is fairly close to the apartment, the other is an open spot which is not close to the apartment at all.
3. Graffiti and cars being broken into are a problem.
4. They say they have security patrolling, they don’t. Last I seen a security patrol was over a year ago. I stopped and asked for their number in case of a non 911 emergency and they didn’t even know their own phone number.
5. The water is constantly being shut off in all the apartments, not sure what the problems are. But if you’re home during the day, good luck!
6. Urine underneath the stair ways that are not being cleaned. And when we told the front office about it, they didn’t call maintenance to go clean it up. They just told us to call the Security people, but no one seems to know their phone number. How we’re supposed to call them is beyond me and what is security going to do with piss in a stairway?
7. BUGS! My roommate was getting spider bites on her body and I had the biggest juiciest spider I’ve ever seen in my closet. We keep our apartment clean, why are there so many spiders?!
8. If you live on the 2^nd floor, be advised that the front office will tell you they will clean the pine needles off your roof and balcony, but they actually won’t. Someone in the office actually told us, we needed to clean those needles on the roof our self! Which I would say is a HUGE liability to The Streams.
9. Finally, in trying to tell them we were moving out. We told them over the phone because my roommate and I both work long hours. They said we needed to come in. No one mentioned we could have emailed or faxed something over until 2 weeks from out expected move in date. Then tried charging us additional rent for their miscommunication to us. This place is ran by con artists who don’t care about the tenants, but rather taking their money.

Beautiful loft style one bedrooms with bright light and ducks! There are waterfalls and large trees which is hard-​to-​find in a complex in Orange County.
The front office staff has been super. Exceptional service and let us check several different units several times while we made our decisions.
Very good location, safe, great staff, pretty views, light. A++

This is an awesome apartment complex. The scenery is great and it really feels like I’m taking a stroll through the mountains. I really enjoy the cares program and the events that they put together for the residents. They always put together 3 events a month, and they give out free doughnuts, coffee, move nights during the summer months and last month there was a taco guy. They really go above and beyond to care for the residents. Always having coffee in the office and snacks.
Management is super friendly and accommodating. Maintenance has always attended to any issue immediately.
Freeway access is really close. Great location if you work in Brea, or work in Anaheim like myself. Access to all major freeways 57, 91, 60.
Target and Albertson’s are about half a mile down the street, as well as McDonald’s, In-​N-​Out and Sam’s club in the opposite direction.
I moved into my apartment with clean carpet, new paint and nice cabinets. It’s super spacious for my family and I, and I especially appreciate the direct access from my garage straight into my home.
Overall, it’s a great community. Very quiet and scenic. I just really love that there are so many stores and restaurants in the area.
Pricing is good and the people are good.

DO NOT MOVE TO THE STREAMS!!! I had a horrible experience here only could live there 2 months. In the 2 months i lived there i had my water shut off 6 times, the streams constantly were broken. There were bugs and roaches all throughout the complex. I had read the reviews about the security deposits and did not believe it until it happen to me you will absolutly not get your deposit back. Apartment wa spotless and i deep cleaned before i left in 2 months they charged me 585 $ for re glazing the counters and paint!!! When i asked for pictures of proof they gave me the run around. Wouldnt recommend this place at all.

Honest, I respect other people opinions, but we have to have in mind that this is a community complex, how we can expect from management to make miracles, management managed the building not managing people’s habits, if we have graffiti in the walls or any other issue are been taking care of from management, they have porters, maintenance, honestly my experience of living here at the Streams is very good, no complaints in regards to management, they do events for residents, I love this location, the customer service is exceptional. High recommend!

Really wanted to like this place. They charge a premium but the value is just not there. I just moved out after my one-​year lease when they wanted to increase my rent.
Shortly after I moved in, the «streams» by my place were shut off for an extended period of time, which smelled pretty bad because of the duck poop at the bottom. They cut down a bunch of trees so I could hear the freeway noise ²⁴⁄₇.
The loft-​style apartment itself appears to have a nice layout at first but the high ceilings mean that all the air in the place collects at the top, which is your bedroom and in the summer, this becomes unbearably hot. Given that their inefficient AC unit is located downstairs, bedroom to collect heat that will cost you well over about $ 100 in electricity costs during the summer.
There are a ton of tiny planning issues you wouldn’t notice about the apartments at first. My apartment had water damage. The drawers in the bathrooms don’t actually open — they’re for show. When I moved in, there was soggy molding in the kitchen had been painted over. Womp womp.
Like most apartments in the area, parking isn’t fantastic if you have more than one car or have guests over. It’s do-​able though… before 6pm.
Coin operated laundry, which is pretty standard but just a heads up that you will need to go to the bank to get quarters.
I lost count of the number of times they shut off the water during the day.
Also note, you’re probably not getting any of your deposit back.
There were stains on the downstairs portion of my apartment and paint on the kitchen walls when I moved out, which I did expect to come out of my deposit. Overall the «repairs» I’m being charged exceeds $ 1300. $ 821.21 to be exact (plus my $ 500 deposit).
Example here is for «reglazing the kitchen and vanity counter tops and tub,» which is costing me $ 375. For basic wear and tear. I asked them to remove that line item and they sent back some legal jargon about wear and tear being a subjective term. I thought I’d lose most of my deposit for cleaning/​repairs but did not expect that much a kick in the stomach.
There appears to be a high turn-​over rate within the leasing office. Plenty of nice people who work there — No complaints w/​them because it’s not their fault.
Overall, the Streams (Satellite Management) provides a customer experience slightly better than complete crap.
The ducks are cute though. If you like ducks, you should totally live here.

DO NOT MOVE INTO THE STREAMS APARTMENT COMPLEX!!!
I am warning you right now that you will FOR SURE regret living here. If you wanna see trashy graffiti, baby roaches, gigantic roaches, shitty appliances, management that doesn’t give two fucks about you, amenities that break when you use it, the horrific parking situation and get ripped off your money then by all means move here. Our neighbor is literally the only thing I’m going to miss about this place. We called management twice to get the roaches out and they neglected us for the longest time. Then they finally came to spray TWICE (since the first time didn’t work at all) and there are still roaches even tho they came TWICE. There is asbestos in the walls. The plumbing sucks and they ALWAYS have to shut off water from 8am-​4pm (at one point they were doing this for a week straight) and there are rats and mice in the vents. This place is the definition of CHEAP and not worth the money at all. Oh and FYI, the management are the people writing the 5 star review lies… Like how dumb do they think we are?!

What to say about the streams… having spent the last year there, I have plenty of stories, but I will try to be brief. Here’s what I wish I had known before moving in.
1. Utilities cost– you pay a community monthly fee of $ 85 or so. It doesn’t mater how much water/​trash you use. It’ll be $ 85.
2. Loft apartment– initially beautiful, but simply impractical. Heat rises, so in the summer the bedroom and bathroom are unbearable. And the space is huge, so in the winter when you’re cold, the heater doesn’t quite do enough to warm the bedroom. I spent most nights on my couch.
3. Water outages. At one point, the water was off every other day during business hours. Which may work out ok if you have standard hours. If not, good luck showering.
4. Maintenance requests… good luck. That’s all I can say. I requested a new smoke detector for a year. No dice. I eventually decided that risking a firey death was worth not going insane from the continual beeping of a broken smoke detector.
5. Night drop box for rent– just don’t do it. My check got lost. Cue late fee, having to pay in person with a cashiers check, and getting embarrassing notices on my door.
6. Bring your own fridge. Fridge rent is $ 75 per month. Which is $ 900 per year.
7. Get a po box. I had my mailbox broken into and mail stolen. I had 3 packages stolen from my porch as well. When I asked the office what could be done, they suggested that I stay home to get my packages or to have them shipped elsewhere. They do not accept packages at the front office. Don’t even ask.
8. Within the first month of living at the complex, I was sexually assaulted by a neighbor. I went to the management and requested to move to a different unit or different facility (there are several complexes under The Fullertons brand) as I was uncomfortable and was receiving harassing texts from the neighbor. I went to the police and filed a police report, but that was not sufficient to move units. Management informed me that it was a civil issue only. So for almost a year, I was unable to feel comfortable or safe in my home.
9. Deposit. You won’t get it back. I’m counting myself lucky for getting $ 80 out of $ 750 deposit. They even charged me 2 extra days of rent for leaving the keys on the kitchen counter… as they had instructed me to do.
10. Parking is a mess. Just plan to meet your friends at the Target parking lot and call it a day. There is no street or guest parking when school is in session.
11. Those little meandering paths are super difficult to navigate when you are moving. Big boxes and thin paths with water on either side? That’s just a recipe for disaster. But some nights, if you’re really lucky, you’ll get to hear a drunk person fall in.
12. Expect to get frustrated calls from lost friends and pizza delivery guys who have no idea where they are. Those meandering paths are like a maze. A terrible maze that prevents food delivery. Nobody likes that.
13. Getting on the freeway can get a bit difficult during certain hours when the students are flocking to school. But that is a predictable pattern. Look up the quarter start, end, and drop dates and you’ll be alright.
14. The overall monthly cost including rent, fridge, and community utilities was $ 1,510 while the apartment is billed as costing $ 1,350. And that is without internet, cable, and electric.
15. If you want to break the lease, do it asap. The rent that you pay with a 1 year lease is «discounted»… so if you break the lease, you owe the difference between the discount and full price for all of the months that you lived there. So for me it was $ 250 per month «discount» and when I finally inquired about breaking the lease to be freed from the sketchy neighbor, it had been 6 months. I surely couldn’t afford $ 1,500 on top of a deposit for a new place plus rent.
But it isn’t all bad. The duckies are cute, the waterfalls are nice, there are no pest issues. But for me, the costs outweighed the benefits. I wish I had never moved to this complex.
Tl;dr– don’t move to the streams.

This apartment complex has Ducks and steams! It takes you out of the city a bit…
The management and staff are really cool. Marisol is very friendly and everyone in the office wants to make your living experience better.
They also have community events to get the residents together!

I moved into The Streams 3 months ago… and so far I’ve had an awesome experiance! It was a rough ride, but all the ladies in the office, as well as the maintenance guys have all been accomodating! I’d like to give Marisol a shout out for being completely understanding and welcoming! Frankie, has been amazing as a fairly new employee, she’s gonna flourish in this business! And Tammi was absolutely wonderful, being involved in a «conflict/​resolution» with her… she was professional, and committed to finding the solution ! Without any hard feelings… we worked right on through it! This place is beautiful and peaceful!

«I’ve lived at the Streams for nearly 22 years and have enjoyed the friendly staff, neighbors and events.
The tree and water setting make it comfortable to relax and reside.
Come on down and check it out!»
Taileen

The complex is well kept and the management is flexible, efficient and very friendly! I’ve been here for 3 years and I have to say I’ve enjoyed my stay immensely.

You know what I’m gonna be straight forward, I am living in this complex for a year now and these are my notes:
1) It is quite here, but it depends on your location.
2) management is horrible, they don’t know what they are talking about, they lack knowledge in what they are doing, some of them are not polite, but I am gonna give it up to 2 of them (Sharon and Peter) those are the best of what i saw till now they know everything and they have great customer service.
3) parking is a nightmare
4) I like the ducks but they are noisy at night
5) one of my friends rented an apartment on the complex and he almost didn’t live in it and when got out they charged him money over the 500 deposit claiming that there were scratches everywhere (not true), they just want to rip every one here
6) water is an issue here
7) the dumpster is freeeeeakin smelly its terrible
8) and what you see in the other reviews are correct
and the moment I can go out trust me I will not hesitate to do so

I live here for the time being and the place is nicer inside than out.
They have these streams running through the complex, hence the name. These are cool at first, but they are more annoying than they first seem. To get anywhere you have to go on these winding paths through the complex. These paths can be confusing and don’t always lead to where you think they would. The other alternative is walking all the way around the perimeter. The streams also attract a lot of ducks. These ducks act all cool, but they poop all over the paths and won’t move when you walk by them. The streams are also dirty and smell when you walk by them.
Parking is also a huge problem here. Each apartment is assigned two spots, which is a bitch when an apartment has four cars. Parking on the street can be very hard to find and they sweep the streets on Tuesdays from 8 – 4. The streets don’t need to be sweeped, they need to be paved.

Well, I don’t live here, I just spend a lot of time here. So my review is based on that. Just like almost every other review– the biggest gripe is parking. There is NONE. Management wants you to print out a pass and put it on your windshield. Pay attention to the cars in the guest spots, ¹⁄₆ have these passes. Never once has one been ticketed or towed.
If you walk through the complex right now, you’ll white ‘X’ spray painted on a lot of the wood panels/​trim. One can only guess that signifies they’re eventual replacement. But they’ve been like that since December, 4 months ago.
The groundskeepers don’t really do a great job of cleaning the place up, as there’s always trash lying around, and sometimes it ends up in the water. Make sure to shred your mail up before you throw it away too. People are constantly digging through the trash.

Received my deposit. The corporate building will ignore your messages. I believe her name is Teresa.
I left the loft spotless. There were typical juice stains on the carpet but nothing that couldn’t be cleaned up. So out of my deposit I was sent a check worth $ 74. Lmfao. Won’t be renting here again, or any place that satellite management company controls.
Hope you won’t need the money when you move, it took 21 days, and a nice check that will barely fill your gas tank.