The Hotel Fullerton

I checked into hotel and the front desk was able to get my keys and registration within 5 Minutes. The exterior of the hotel looks very good. They have a lot of places where you can seat and relax. Hot Breakfast is included with the room!

This place was clean and very classy
You can get room service heated pool
And there is even a 5^th and 6^th floor
That only your card in the elevator
Can get you to the presidential sweep

The venue at Hotel Fullerton was very spacious. The food was great, and the décor my cousin had asked for exceeded her expectations. The severs were excellent and always attentive, and the location is great for guest from out of town as it is right off the freeway. My only concern was the shared restrooms between two very busy venues and not enough stalls for the demand. Overall great experience.

This hotel was a great deal. The rooms have new décor, comfortable beds and are larger than average. I stayed an extra night and they threw upgrades/​freebies as me for the inconvenience of changing rooms, very cool.
There’s a restaurant in the hotel that is great in it’s own right, and you can order room service from the restaurant. In addition to Disneyland there are some other great restaurants within a few miles, and downtown Fullerton 5 minutes away.

Disastrous experience at a wedding rehearsal dinner. We ordered our salad/​soup at 8pm and didn’t get served until almost 9pm…
The excuse? There was one server-​in-​training (party was for 20+ people) for the main restaurant AND our event. Understaffed much!!! Only after multiple complaints and stern conversation with a manager did service pick up — at 9pm…
When the food finally arrived AT 9pm, the bread was at least warm and yummy, salads were pretty good BUT the entrees stunk! The options were chicken and steak. Both were way too dry — a huge disappointment especially after that long wait and after being so hungry.
The worst part? The bride and groom chose this hotel restaurant BASED on good reviews! Think again before booking your gathering here!

HIDDEN GEM IN FULLERTON…
Well, our story is long, but I’ll make it short. Due to a flood and mold issue in our apartment, my fiancée and I had to move into a hotel for a month. He had stayed here for work before moving to the area — and said how wonderful the staff was at the hotel — so we decided to book again.
I have to specifically point out first and foremost Alex (one of the managers there) who made us feel like we were greeted by family every day. The front desk staff, maintenance crew and especially our servers /​chef at breakfast (you have to understand we saw these people every day for a month) were exceptional!!!
Sure, it’s a hotel buffet breakfast, but they’d change up items (hey chef — tip from me — put out corned beef hash more!!) and the staff would keep you full of hot coffee and were super friendly… Happy hour snacks and drinks at $ 5 — $ 7… really nicely done choices for the menu… you really can’t go wrong. I think our only complaint were that the ribs were dry one night… their fried calamari had a nice different twist…
The pool is immaculate and the jacuzzi large and always hot… the grounds and roses just simply beautiful.
I ran in the fitness room 4 – 5 times a week and it was always clean and empty :)
It’s a simple hotel, but in an area where things can be overpriced, or things could lack quality — this hotel doesn’t disappoint.

BEWARE! This is motel is nowhere near Anaheim!!! It’s in the ghetto of Fullerton and the police were busting people in the parking lot. There were weird suspicious acting people creeping around and LOOKING INTO my window when I said «HEY!» they ran away, so I asked to be moved to a higher floor off of the ground.
WI-​FI SUCKS AND THEY KNOW THIS.
If you book through a 3^rd party they try to put you in a horrible room with no Wi-​Fi.
The front desk personnel were rude and crude and obnoxious ghetto fabulous anti-​social wild animals. That take joy in making your check-​in as difficult as possible. Complaints will fall on deaf ears.
I will never understand people who take jobs in customer service but hate people and can’t even use common courtesy? AND who hires these people
Pot smoke wafting down the hallways.
Parties all night.
Ghetto part of town. Ghetto employees. Ghetto clientele.
This housekeeper walked into my room without knocking. Lucky she didn’t get shot, but I was naked and just walked out of the shower. She didn’t apologize or say anything.
I would NOT let that weird valet guy touch my car!!! He acted like he was just paroled from supermax prison. As a matter of fact all the employees here acted like they are on parole.

This actually should be for Griswold Bar and Grill but as they will be closing and reopening soon under a new name (same executive chef) in another part of the hotel, and this space will be re-​purposed, I thought it better to share these comments under the hotel.
I had the good fortune to attend an uni tasting menu private dinner last night, conceived and prepared by Chef Zach Geerson.
He’s a young chef with great imagination and a great eye.
The presentations and plating were, without exception, strong and impactful, visually.
To my palate not all dishes, while showing daring and understanding of individual ingredient flavours and textures; while they made sense intellectually, they didn’t quite all come together into a mind blowing whole.
Chapeau for the willingness to try and experiment, and I look forward to seeing where Chef Zach will go with future experiments!
No comments about service and setting as these will change soon, but I expect the service will be as good or better as it was last night — excellent.
Looking at but never having tried the regular menu, I definitely would be interested to go back and try it when they reopen.

Booked this hotel through one of the online .com sites. I didn’t know what to expect but I was pleasantly surprised. It looked like some generic hotel from outside but as soon as you walk into lobby, you know it’s not. The staff was friendly and helpful. The rooms are clean and fairly quiet. I liked the nice fluffy pillows. They provide the basics, shampoo, conditioner, bath gel, hair dryer, iron/​board and coffee/​coffeemaker. The air conditioner didn’t work in my room, thank gawd for the breezy cool evenings and a sliding glass door. The parking is free. I’m not sure if breakfast was included as I didn’t ask and I had breakfast elsewhere. I finally found a reasonable priced hotel that feels expensive where I can stay when visiting SoCal, Disneyland and my son.

Wow this place is SUPER CLASSY! I really didn’t expect a place like this in the location its at. It’s a very overlooked hotel which I kind of love because it’s like a hidden gem that my husband love. It’s never packed and the rooms are huge! Everything is modern and updated and I absolutely love it!

This was our third stay here at the hotel Fullerton. We had a great room in the courtyard, right by the pool. Our room was spotless clean, and we enjoyed our 6 night stay. We used the free shuttle to the park daily. It really is a great, inexpensive hotel to stay at for a family trip.
I only have a few suggestions:
1. The shuttle should run the time Disneyland is open. Guests who are going to the parks are paying for a ticket to be there. It was disappointing to not be able to stay at the park as long as we wanted (and paid for).
2. They have a problem with wifi. Spotty Internet connection.
3. Simple customer service etiquette. Every time you call the hotel the person at the front (minus the man who answers) it’s awkward. They don’t end the conversation. They just kind of say «ya» and hang up. (I called many many times throughout our stay). Also, when a guest says thank you, I feel it is best to say «my pleasure» and not «your welcome». For example:
They messed up our shuttle pick up and put us two hours behind. I was upset, but didn’t complain and just scheduled again over the phone to be picked up. There was no apology or recognition that they had effected us getting to Disneyland. They acknowledged that they made the mistake but when I rescheduled and politely said thank you as a habit they answered with «you’re welcome» and hung up. It wasn’t good customer service, and I really had no reason to say thank you in the first place for her to say I was welcome. A more appropriate response would have been: «I apologize for our mistake, our next shuttle available in an hour, would you like me to schedule you then?» Which I would reply «yes». Then she would say, «okay, we’ve got you down for 9pm pick up, again, sorry for any inconvenience». Then it ends with me saying thank you and her saying «my pleasure».
4. Ladies at the front desk could be more friendly and welcoming. They don’t look happy to be there. When we checked out she just said we were all set, and forgot to take our room keys. She didn’t ask how our stay was at all. Days before, at Denny’s we were asked at the end of our cheap meal how it was. Here, after hundreds of dollars and 6 nights, no one cared to ask us how our stay was?
P. s. We arrived one night at the pick up spot at Disneyland 20 min early. The shuttle was there, but inside was completely dark. We were so confused what was going on. Finally, my husband peeked inside and the driver was sitting there sleeping. We were so confused and felt weird waking him up, so we waited in the cold for 20 minutes for him to wake up. After 25 minutes, he was still asleep, so we unfortunately had to knock on the window and wake him up. I’m not going to lie, it was a scary ride home knowing the driver was half asleep! He was the younger driver with dark hair. This guy was on the job, being paid, and was sleeping. Also, putting guests at risk because everyone knows you don’t get behind the wheel when you’re too tired.

We stayed four nights for our trip to Disneyland and had a wonderful experience. We have been to several hotels and have never had anyone so attentive like Alex. Right away he greeted us with a warm smile and was so helpful in informing us where everything was. He even remembered small details from when we made our reseverations. My in laws came in the next night and so kindly helped them with their luggage to their room. In passing he greeted us by name. Alex really made us feel welcome.
The perks: the free parking and free shuttle service to Disneyland.
Recommendations: offer more shuttle services during peak hours. We weren’t able to take the 10 p. m shuttle back to the hotel at the time we wanted because all of the reservations were taken. All reservations for the 9 a.m. shuttle were completely booked the following morning. By the way the night driver doesn’t check guests reservations for the shuttle. It’s all on the honor system.
2^nd recommendation give the bathroom door and walls a good wipe down.
We enjoyed our stay it was comfortable and all staff were kind. We will stay here again!

Just booked a six night stay here. After looking at EVERY hotel Anaheim has to offer, I found myself back at The Hotel Fullerton because I just couldn’t the perfect hotel (Next to DL) for my family. Many of the hotels next to Disneyland are way overpriced for the quality (its the location you pay for). We are excited for our trip, and to be back here to an awesome hotel with super friendly staff!

Very disappointed with their wedding coordinators, had my daughter’s wedding there 180+guest. Between Leanne and Araceli they need to learn to do their jobs. Very unorganized, don’t communicate and they act like it’s not their fault. When I got an email from the hotel asking me «how I liked my stay» I complained about my experience with Leanne and Araceli, and never heard from the hotel.

A wonderful place to stay.
Excellent service and staff. They are the best in the business when it comes to customer service. Alex De La Serra is the best hotel manager I have ever come across in many years, Very happy and goes out of his way to provide excellent customer service. Also Ingrid and Jamie are at the front desk and are very polite and willing to help with any questions or things you may need because of them I am hooked on staying from now on. The bar staff is very good and professional as well. I will be staying with them for years to come. Bonus they have a free shuttle service to and from Disneyland.
Thanks for having me Hotel Fullerton
MR. PIGG

I stay here for three nights, and I really enjoy myself here. the manager Alex is a very nice guy who helped me a lot. he tried to ask what I need before i requested, and he is so professional that always know what a customer may need. clean room, clean gym, nice swimming pool. what’s more, the security guy and the lounge bar guys are friendly. Good memories here.

Okay so I am not one to write a review before I am done with the services that I am using but this place needs it and the stay is not even over yet.
Pro: Was able to check in at 9 am or so I though…
Front desk was able to give a key card to food delivery person so they could get to our floor.
Management reviewed my review before I left and called my room please read full review to see all interactions.
Con: Called to check in early gave my reservation number (that had been fully paid for in advance) and reminded them that I wanted a King bed. Get to hotel and check in given key card to the room. Move car around and head to room. They gave me a queen bed. I call down and ask about this and they say sorry we will move you. Okay sounds good. Then they are sorry they have no rooms with King beds available. Now little irritated. Head to reception desk and ask if all the rooms are the same size and am told that yes they are and that the King room was no bigger. They only room they have that is any different in size is the Presidential suite. which is 400 a night, Mind you I am paying 150 a night as it is now. I get the sales manager to check out the Presidential Suite since the front desk can not show that one. He show it to me. They are not renting it out till the 12^th and it is the 3^rd so I know there is no major demand for it. Might be worth the 400 a night but not in the budget for a simple few nights away. Again I ask about the size of each room and am told that they are all the same no matter what size bed you have in the room. I still find this hard to believe. Now I am looking back at the photos online and notice that the the Tower King Room photos are the same as the Executive King Bedroom. They say well we have another room available that is an upgraded room with more amenities: Bath Robe, Slippers, In Room Safe, Starbucks Coffee, and Complimentary Water. So I am now given the key to my new room.
Oh look the new room is at least 100 square feet bigger the the first room I was given and was told all the rooms are the same size even if I upgrade unless I am going to the Presidential Suite. Wonder if they know how to measure or take pictures.
In room TV has no guide as to what is play want to see what is on TV you have to download the app. Okay no big deal oh wait now you have to buy the guide in the app to be able to see what is going to be playing on what channel. Not to mention that you change the channel on the TV and it freezes pix-​elates and then takes a bit to show the next channel.
High speed internet is advertised… Okay so they advertise that they have hi speed internet when wired to their LAN ports in the rooms. I plug in and try to get to work and what do I get 4.5 mbps /​2 mbps. Thier WiFi is 1.1 mbps /​1 mbps. My phone gets better then that. So needless to say had to tether my phone to be able to work.
Ice machines: Tried to use the ice machine on 6^th floor and does not work looks like it has not worked for a while is bone dry. Tried going to the 5^th floor and looks the same. Called to Front Desk and they apologize that they are broken don’t offer to send someone up with ice after I tell you that the 5^th and 6^th floors don’t work no tell me I have to go the 4^th floor.
This review is TBD at this time been here a few hours and will update when I check out…
My stay started at 10:00 am and this review was posted at about 4:30 by 6:20 I had heard from Bret the Front Desk Manager. They have refunded my first night including taxes at this time. He asked to be my point of contact for the remainder of my stay. He said he will be working tonight till 11 pm and here at 7 am tomorrow. I hope to not need him for this but will reach out if needed. So this review started out as a 1 star and I am going to move it up to a 3 at this time due to the Managers Phone call, but recommend to still use caution as these problems should not have happened in the first place though the manager recognized the need for re-​training of his staff. Will finalize this review after check out on the 5^th.

I hope the hotel is better than their customer service. I made a reservation on Travel Advisor and mistakenly made it for 3 nights… I called them immediately when I saw my AMEX card had already been charged to change to 2 nights. TOUGH LUCK they say… I’ll have to pay for 3 nights and only stay 2. I’ve never heard of this treatment from a hotel! Probably need to stay away if this is any indication of what to expect when I get there!

Our Room was Full of Bugs TWICE! There was a HUGE BROWN COCKROACH waiting for us in the bathroom the last we stayed where which was OCT 2014. Also when we woke up the next morning there were Two in the Tub. I told the manager the maid and took the Survey and no one seemed to care. Our previous stay I noticed them under the dresser/​desk they were brown long bugs as I was packing my luggage. It was the last day and we were leaving so I told the front desk on my way out. They said we haven’t Had any other complaints. Well I was just trying to prevent a bug infestation which they clearly have! It’s a old building that is not maintained. As I plan my next trip in three weeks I will not be staying here and I Warn you against it as Well!!!
Also their key system to the doors is horrible. We had to go back and forth 3 times !!!

I was very disappointment with this place. I came here for an interview at a nearby university, so I only booked one night. And man that was enough!
This place has the layout of an motel. And I have a theory that it probably was an motel and someone just slapped on a new coat of paint.
PROS:
— Free Parking
— Free Wi-​Fi
— Well Maintained Pool
— Clean Gym
— Location
CONS:
— Expensive
— Unusual location
— AC Unit is loud and keeps you up at night with loud clinking noises.
— No care attitude from the staff
— Advertised Free Breakfast — but it’s really $ 14 dollars per guest
— Half way working Sink/​Showers (the handles were really hard to turn and sometimes it really only gave you a small stream of water even when you turned it to the max)
— Wake-​up calls did not work!!!
Overall:
I would not recommend this place especially for the price. There are better quality hotels around the area for the same price.

This is not a bad place for someone wanting a nice hotel that’s decently priced. Fancier than we are used to and pretty reasonable prices. We booked thru
which I highly recommend. 2 restaurants on the property. A very small bar but beer is only 3.50. Word of caution tho. Beds are small. They wouldn’t allow an extra roll away due to fire law regulations. Its 6 miles from Disneyland. So you will be waiting on a shuttle. But free parking. The free breakfast is a little strange. Scrambled eggs, hash browns, peanuts, fruit, tofu, and overdone French toast sticks. But hey it’s free. Maybe not the best choice for my family of 5. Heated pool and a hot tub. Overall very clean
Staff very friendly.

I had a horrible experience at this over priced hotel. The staff is rude and when I checked out after an hour. The staff did not even bother to ask what the issue was? All she asked was would you like another room? I called the manager to try and get my 70 dollar charge refunded. He hung up on me. I tried to stay in my room but there was a two inch space between the floor and front door m, letting all the cold
Thank you so much for absolutely nothing. Rene and next time try not to hang up on costumers it was a bit unprofessional. I was charged for a room I stayed in for about an hour. In working order you say, so the gap between the door and floor was sealed, as to the comment about the charges being typical of hotels. That is incorrect. I have stayed at the Hilton and had an issue with one of the hotels and they refunded the money, no problem. I was able to stay at the nearest Hilton that night. Your comment implies You think I’m stupid, again you are unprofessional.

Love coming here! The workers here are very courteous and attentive specially Oliver the bartender. Drinks are delicious and food is great highly recommend the Angry potatoes. The Angry potatoes are exquisite and flavorful! Definitely a must even if you are not staying here be sure to stop by you won’t regret it!!! Fredie the director of food services is very professional, polite and makes delicious drinks! Be sure to stop by you won’t regret it!

We had a last minute trip to disneyland and found this hotel. As soon as we pulled up, we could tell the property has been recently remodeled and looked clean which I was happy about. The front desk and restaurant staff were all friendly. The shuttle is complimentary which is nice and you get to set up whatever time you want to be dropped off or picked up. You just have to let the front desk know 1 hour ahead before pick up/​drop off time. Our room was very clean, quiet, and comfortable which make me a happy customer. Overall, it was a pleasant experience and I’d definitely go back again.

We were in room 214. We stayed here for the price. When you first walk in it seems nice but then you start to notice things. The beds are small, we had two beds and they both seemed smaller than a full size. The mattress was not at all comfortable either and the pillows were so flat. The AC did not work, we thought it was just not accurate temperature but it never got colder in the room. At that point it was the middle of the night and it didn’t seem worth it to ask to change rooms. The batteries it our t. v remote died. Couldn’t connect to the wifi from an iPhone but was able to connect through my computer. At 1:30AM a guy bangs on our door, says he’s security. We were asleep and highly annoyed that we were woken up. Didn’t answer the door because who does that? The only good thing was free breakfast and we got room service for dinner which was delicious.
Wouldn’t stay here again.

Just now leaving parking lot.
Stayed 3 nights & 1^st night was fine.
2^nd night had issues with ac in the room at 2am until I left for meetings at 8 — very hot & stuffy.
Brought to their attention & supposedly fixed it.
Again this morning about 6am issues with cooling room due to 80 degrees outside.
Brought this to their attention at check out & received a, «sorry about that.»
Issue was, they charged me more for third night than first night & didn’t even offer to comp a little for the discomfort.
Wasn’t looking for a free night but they could have done something since 2 nights were met with discomfort.
No free breakfast here either so be prepared to shell out $ 14 for a very limited buffet or find an IHOP.
I think they need a Hotel rescue episode where they’re the one getting help.
**UPDATE**
After management read my review they offered a partial refund & apology.
I respect a biz that will take this kind of action & actually follow through with their offer to mend things as much as possible.
Since they are undergoing remodel efforts & the mngmt is proactive, I will def revisit the hotel & I change my 2 star rating to 4 stars. Maybe 5 stars after my next visit.

There’s so much you want to like about this hotel, but then it’s the little things that add up, and you just start lopping off stars. This is for people who want something right off the 91 freeway (avoid the front rooms), and want to be driving distance to Disneyland and don’t want to pay Anaheim or Garden Grove prices.
This being said, in the history of Fullerton, there has never been a really nice hotel. Ever. Hotel Fullerton is probably the nicest hotel in the area. In comparison, the two Marriott hotels here haven’t been updated in ages, and are very run down. Still, there are issues as it was an old Sheraton, then a Four Points for a very long time. It’s at least 45 years old.
The good: Updated décor in the bedrooms, comfortable beds, good AC. Friendly staff. The new owners of the hotel really did a good job and upgrading the bedrooms.
The bad: No luggage cart. No bell hop. Uneven water temperature in the bathroom. The shower ran cold. By the time I found out, it was so late that the prospect of moving all my stuff to another room was not desirable. I appreciated the desk clerk’s offer, but I was dead tired. I settled for the quick cold shower instead.
But here’s the thing: it’s up to the HOUSEKEEPERS to tell MAINTENANCE that something is wrong. They’re the frontline, and if they’re not communicating, then it becomes the hotel guest’s problem. And that’s never fair: it’s not what we pay for.
So what I’m saying is there’s a management problem, that needs to be addressed.
There’s no need to eat here if you’re looking for a big breakfast. Just drive a few miles north on Raymond, crossing Orangethorpe and Commonwealth. One you cross Commonwealth, on the right you’ll see a safe but a little run down strip mall with a yellow sign that says Pollys’. It’s a good breakfast place. It’s worth the drive.
I’d definitely stay here again, however, what will really help this hotel as it ages are substantial changes in management, communication, and progress reports to assure that things get fixed.

Great staff, clean rooms, and the lobby area is nice. But if you’re traveling for business Wifi is a must and unfortunately Hotel Fullerton’s wifi didn’t work all day.
For all business travelers interested in staying here, choose another location. If I was traveling with family and didn’t care, this would be a great place.

We had our wedding ceremony and reception here. Best part about the whole experience was «Alex «so if you are another hotel looking for a quality night manager — Steal him ASAP …
Well let’s see. Problems— we were told the gazebo would be painted or cleaned– NOPE. Dirty. Our rm – the A/​C was broken. They fixed it and it spewed an order of rotten eggs– also it wasn’t much better than opening the patio doors. Next. No appetizers that were promised. Then our guests were refused use of our drink vouchers. Last was the topping— we went to cut our cake during our special moment no knife. And the waiters had none. We waited 10minutes. Then cut it with a butter knife.
Update.
9÷28÷2015
First off thank you for your communication. Hopefully the changes you make will help your future clients have a better experience.
As for what your catering manager stated to you was in our contract. That unfortunately was a lie and we proved it in court. I don’t appreciate being told we were given what we agreed to but I suppose you are responding to inaccurate information you were given. I recommend from a customers point of view that —- you promote more people like Ariceli. I feel that had she not had to follow her Bosses change of mind — she would have followed through with what we were promised.
Another note. I actually would like to thank your catering manager for showing the judge her lack of composure and poor aggressive attitude. I truly believe that helped us prove our integrity– also helped we were prepared with 15 pages of proof.
Good luck in the future.

This hotel was just perfect .The room was huge and well laid out. I love the bath and body works line and it was great to see they supply this line for toiletries.
Great location for an overnight in connection with the nearby sport centers, Angel Stadium of Anaheim (MLB’s Anaheim Angels & Supercross) and the Honda Center (Anaheim Ducks). Fabulous staff, Nice property and Convenient Location.
Ask for Leanne.

Booked a birthday celebration there and I highly recommend this venue! Everything was taken care of by Leanne. All I had to do was show up.
Service was exceptional and food was delicious, thanks again Leanne.

This place is lovely!
The staff are really friendly and the rooms are very clean! We stayed in room 132 which is really close to the pool area which was a bonus!
The hotel is only a 10 minute drive away from DisneyLand and the hotel even offer a free shuttle there and back which saves you spending $ 20 on parking.
There are two restaurants within the resort but we didn’t manage to eat in them as we were only there for 4 days and generally grabbed something to eat whilst out on our adventures.
There is free wifi and all the facilities you could possibly need in the rooms!
I would definitely stay here again and have already recommended the place to a friend!
Also, I saw a sign whilst I was in there stating if you book through the website direct, you save 10% .hope this helps!

We’ve stayed here enough, it’s probably time I write a review.
The complimentary Disneyland shuttle is the main reason we choose to stay here. A short 15 min ride and you’re there. The only downside is you have to pre-​schedule your times with the front desk. Although they do allow you to do it over the phone so if you’re stuck at Disneyland, and not feeling like spending the rest of the night there, just call ‘em for a pickup. They’ve been awfully accommodating every time we’ve asked.
The rooms have always been well cleaned and maintained for the most part. Nothing spectacular. Just good for the price point. If you’re spending your entire day walking around at Disneyland, all you really need is a clean comfortable room to come back to. No need to get all fancy.
Their TV system sucks. On those rare occasions that you have time to watch a lil’ tele, you will spend half the time trying to figure out what’s on before falling asleep. They don’t feel the need to include a TV guide as an onscreen menu option. Every cable/​satellite provider does it, why not just allow the customer to access it?
Their restaurant is pretty lame. It’s basically an overpriced Denny’s. Then again, aren’t most hotel restaurants the same?
It’s probably a 3.5 star hotel, but I’ll round up to 4 since they usually have a good rates. They are also about a 30 min walk or 5 drive to the Bruery in nearby Placentia, so I’ll give them bonus points for that.
For a more detailed review on their accommodations, check this hot stuff out:

*~*Shuttle service to Disneyland and more. Great staff. Good breakfast*~*
Friendly, helpful staff. Clean rooms. Great breakfast. Love this hotel.
Shuttle to Disneyland, pre schedule and plan your day around it.
Recommend.

Anytime we plan a trip to Disneyland, we stay here. Although it is not walking distance to the park, the cost and amenities makes up for it. If you’re looking for an affordable hotel to stay during your stay in LA, you may want to consider this place.
Onsite Amenities
— Shuttle service to and from Disneyland/​CA Adventure (no additional cost). Keep in mind the shuttle runs every hour. Therefore, if you plan to watch World of Color or Fantasmic, I recommend you take the 11pm shuttle, otherwise, you will miss out on the show. They arrive at the pick-​up location ON TIME! Also, they leave the hotel on the dot. So give yourself ample time to get to the lobby. Keep in mind you have to make a reservation at the front desk for the shuttle service. You can’t just show up anytime you want to.
— No parking charge
— Free wi-​fi
— Check out is at 11am
— Depending on where you book the hotel, it can include free hot breakfast buffet meal from the restaurant. Breakfast includes but not limited to eggs, sausage, bacon, hash brown, custom omelet, fruit, cereal, oatmeal, bagel, toast, muffins, and Danish.
— Fitness Room
— Outdoor pool and Jacuzzi
— 2 restaurants available
Room Amenities
— Flat screen tv
— Mini refrigerator
— Coffee maker
— Body Wash/​Shampoo/​Conditioner dispenser (see picture)
— Iron/​Ironing Board
— Outlet Plug is actually on the base of the lamp which is cool.
Downfall of this place
— No DVD player
— Bathroom is super small
— Bring your own hairdryer if you have long hair, otherwise, you will be there forever
— If you prefer a firm bed, this is not your hotel as the beds are very plush
Overall it’s a great bang for your buck. I just wished the shuttle ran every 30 minutes and we did not have to make a reservation. You don’t know when you want to go home from the theme park until you are there. If they are over booked for a different hour, you have no choice but to stay with the original time you set.