Wendy’s

Um I am a sucker for bacon and this is the place to get it. You can’t beat a Jr bacon cheese for $ 1.49… They are so good. Staff is always friendly and they are open late. Whoever is leaving bad reviews doesn’t understand that this is fast food. Go Wendy’s!

I don’t think I’d ever come to this place ever again. This has to be the slowest service I’ve ever seen. Every car in the drive through was waiting at least 5 min a car. No apology for the wait they just treat it as no big deal. Take your business elsewhere.

Used the drive thru and received the most awful, horrendous service. Rather than asking nicely, «was there anything else you would like?» Or «what else can I get for you today» the associate rudely replied with «anything else?!» And continued to laugh right after. They definitely need better customer service training on their employees or do a better job of hiring the right employees. Worst service ever.

I like to think it takes a lot to upset me. I worked in fast food when I was younger, I understand the difficulties. That being said, this place upsets me.
I have been to this location around 6 – 7 times. I do not think I have had one good experience. Most of the time its just cold food and waiting forever at register but there are a couple I would like to highlight:
One time I ordered drive thru. I was asked to wait in parking space for my order to be ready. After at least 15 minutes (seriously) this young male employee brings out a bag and hands it to a customer that has been waiting for only a few minutes. The employee just dumps it off. The customer proceeds to pull out all items until he realizes it was not his order. The kid eventually dumps it off to me while saying «fuck my life». Yes, «fuck my life». No sorry at all.
Another time I ordered a four for four or something like that. Either way, I was supposed to have chicken nuggets and I did not receive them. I politely go to manager and tell her I am missing an item. She argues with me for several minutes until she realized that I am correct. At that point she gets me my little four piece nuggets and places them on a tray and says «here». Gee, thanks.
Yesterday I order from inside. As always, I waited for a minute or two until someone saw me at register. I ordered a # 2 to go. I get home, open my burger and I see one tiny piece of lettuce and two pieces of onion. I can tell the employees here do not care and that starts from the top. Bad management with no expectations. No more visits to this location and I will post a picture if I can. I will also try to send this to corporate.

Bomb baconater and fast! But the COD which is suppose to resemble filet o fish was not up to par. It was no where near as good as McDonald’s but their salads are bomb too! Anyways over pretty chill go for it

Worst wendys ever, they don’t have a lot things on the menu that others wendys does have. You can tell the owner suck here.

I am beyond disappointed at this Wendys. I went through the drive thru this morning. After a very unprofessional encounter with the teen who was working the DT, I drove to the window. They had my food and drink on the counter and I gave him my card. He swiped it and after 5 swipes he said «the Internet is down». He went to check on it and came back and asked if I had any cash. I said no and he was like sorry and shut the window. Super rude, and I was extremely angry. Not about the food but the way they handled the situation.

Definitely not a Wendy’s I would come to often.
Pros:
Clean
Easy parking
Coke machine
Cons:
Slow service
Cold food
Lackluster employees
Now don’t get me wrong everyone can have bad days at work but these people didn’t want to be here. It took forever for someone to come to the register to take my order even though there were plenty of people working. The food came out cold and the atmosphere was blah at best. The good … While the location is older it is in good condition and kept clean. The area feels safe and it’s convenient

I have been a Wendy’s customer for many years and today was the first time I was appalled at the service. When asked if we could have extra sweet & sour sauce, the lady said no! That they only give 2 for the nuggets we ordered, not paying attention to the three orders of fries we just got that happen to taste wonderful in a sweet & sour sauce. I proceeded to ask her how much can we pay to get extra and she barely wanted to take my money. Luckily her supervisor came over and saved the lady from the argument that was about to unfold. We ended up with 4, not 6 like we asked politely for, & were even willing to pay for. And alas I’m about to eat said Wendy’s and I hate the sour taste I have in my mouth from how mean we were treated by the lady in the drive thru. Get it together Wendy’s!

I haven’t been to a Wendy’s since I was 15, this trip reminds me why. I got the 4 for $ 4 deal, yeah, the price was extremely inexpensive. But I am sure you’ve all heard of you get what you paid for. Well this philosophy sure hit home. The 4 items came with four pieces of Chicken McNuggets, Jr. Cheeseburger, Small French Fries and a drink. The only item that was tolerable was the drink.
The Jr. Burger was so tiny and cute, but it didn’t matter cause it tasted like crap. It was cold and yeaky. Have you ever take out a burger from the freezer, microwaved it and let it sit on the counter for five hours then served it? Well, that’s how it tasted, visualize that.
Next, the French Fries tasted like it was cooked, then thrown in the fridge overnight and serve. Yip, that’s how it tasted.
Then we have the nasty so called Chicken McNuggets. Well, have you ever had Jr. High School McNuggets. If you haven’t, come to this Wendy’s and you can say you have. Those of you who has, you know what I mean.
Surprisingly, the BBQ Ranch Chicken salad was decent and so was the Frosty and Coke. Uhhhh, maybe they’re alright if you stick with items that should be cold.
Let’s not forget the Service, I only have one word to use GHETTO!
Tips: Although it’s right off the 57, it’s pretty hidden, so you kinda have to pay attention or you’ll pass it. But I did wish I didn’t pay attention so I did not have to try out this hideous meal.
Last but not least, the place was pretty dirty. There were French Fries and papers all over the floor. The tables were sticky and dirty.
You wonder why get two and not only one stars. Like I said, their cold items are not great, but decent.
Price: ⁵⁄₅
Quality: ²⁄₅
Quantity: ³⁄₅
Customer Service: ¹⁄₅
Cleanliness: ²⁄₅
Atmosphere: ²⁄₅

This is the worst Wendy’s ever. Watch yourself and your change back, they will rip you off. Your receipt will show you paid the exact amount of order even if you are supposed to get change back.
Forget about the food, its the worst. Save yourself the trouble and go to another fast-​food place, there are numerous other better and honest establishments.
Buyer beware.

This location is the worst! I’ve never said anything bad about Wendy’s before but this location should be shut down!
The staff is horrible! I’ve been to this location 2x! Once dine in and the other drive thru, they can’t get it together for anything! Tried ordering 2 cheeseburgers in the drive thru and it took an eternity, I didn’t ask for diamonds on the burgers but they were frantically running around and speaking in Spanish like crazy. The quality isn’t the same as other locations either.
I think this store needs to be retrained by the Orange (Tustin Ave) location, it would do wonders for them! I will never come back to this location no matter how bad I want Wendys!

Skip pass don’t come by. The food is going down in quality at a rate matches only be the decline in customer service.

Needed caffeine so I drive through and ordered a large Barq’s root beer, he read it back as a large Diet Coke… nope. Repeated large root beer and he said he’d have my total at the 2^nd window. It didn’t get input into the order screen so I should’ve known better. I got a large Coke, pulled around and went inside to self serve. Yeah half way home I try my soda and realize the self serve machine is messed up and my Barq’s tastes funky as hell. At least it isn’t Coke anymore. I’m still going to Jack in the box to get my caffeine fix since this Wendy’s location is a mess

This place is a hidden gem !!
The food options are pretty great!
The prices are good enough!
On a hot day, nothing beats a frosty!!!

So seems from the location that this spot mostly caters to drive thru ad it is tucked away and between 2 gas stations. I mention that because it took a couple of minutes for the staff to realize that we were waiting. Staff Was Pleasant AND The Food Was tasty. bathrooms Need More MAINTENANCE though. They were dirty.

Why even bother writing a review anymore for these kind of places?
OK service, bad food and I just can’t do fast food anymore especially when fast food is priced this high.

I used to visit this Wendy’s for their fast service when using the Drive-​Thru they USED to be very fast and reliable. Now they can’t seem to get their orders right unfortunately, for Drive-​Thru customer is always to late to notice it, so when you get home you are either stuck eating something else or nothing at all .
on 5÷12÷2015 at 8:22pm Alma was the working supervisor. I made a quick stop for 2 small Chilli and a small order of Fries simple enough order with no cars behind us or in front. When I got home I open my bag to find burnt to a crisp fries (see picture) I called the supervisor to let her know about the burnt fries and all I got from her was ” I’m sorry, I was on my brake“
I decided to write this review hoping Wendy’s will start to pay attention and they fix the customer service problems they have at this location.

GReat fast amazing service, our drive thru was Ligit and she complimented my Lovely Scarf great job Wendy’s

Get chicken nuggets and French frys pretty good: D
Probably the best thing wendys makes and their sweet n sour is awesome.
Chocolate frosty is pretty good too. I don’t get anything else there so Idk what its like but this is my review on the Wendy’s chicken nuggets.