Sixt Rent a Car

This business is straight up fraudulent. I rented several times from them and thought that maybe it was a good company. Then 2 months after having rented a vehicle I got a phone call from a claims management company claiming I owed $ 1,470 for damages to a vehicle. There was ZERO communication between myself and the local Sixt office. I asked the claims management company for some for of proof. I 110% did not damage the vehicle in any way. I asked for the pictures/​video of the vehicle they take before the rental and the pictures from after. I got neither. I asked why in the $#(* they think I would pay a claim when the estimate for damages was completed on 11/​18, almost an entire month after I rented the vehicle. I also have still yet to receive any receipt that they had the damage repaired, only an estimate. as if this isn’t bad enough, they then proceded to charge my credit card that was used for the rental for the full $ 1,470 without my authorization on February 23^rd. I have tried calling the business multiple times and they answered the first time and said they would have someone look into the charges on my card. I have not heard back. The charges posted in a day and I didn’t happen to look at my card statement that day so now I am stuck. NEVER rent a car from these criminals and tell all your friends to avoid them at all cost!!!

This place is amazing! I will never use another car rental place again. The staff is phenomenal, the car selection is wonderful and the office is perfect and has plenty of snacks and beverages available for clients. Devon Gomez was fabulous!!! Best car rental associate ever! Got me approved even when it looked like I wouldn’t be able to rent with a debit card and so-​so credit. Highly recommend this place to everyone!

Great experience from beginning to end — helpful service on the phone, easy reservations on line, incredibly low price, super quick check-​in time and wonderful service there at the Fulton branch, great car, easy return, and they even rescued the CD for me that I left in the car. Thank you, Sixt!

I’ve always had a good experience with SIXT, but with the holidays they were completely out of cars. I had issues and didn’t get the car I wanted, but the two gentlemen behind the counter were fantastic, and the 5 stars are for them. Jason and Eric were great and really worked hard for my customer satisfaction. I would give 1 star to the corporate office, but these guys I’d like to buy a beer! Thanks again guys… you were great.

Great service! Great rates! I lost my CD in the car, and it was promptly returned to me. Though it took a couple days, I was pleased by the customer service. They didn’t forget about me and were happy to help me find what I lost. I’d use Sixt again anytime!

Worst rental car experience ever. I went to the website to get a rental car for a weekend trip coming up. The rental car class names made no sense, but they gave you an example car. I picked a compact as I didn’t need much space and wanted something fuel efficient.
I thought I was just checking the price, but before I knew it I had made a reservation without ever seeing the price, given any options or any information about what I was signing up for.
I then received my reservation confirmation by email. $ 75 a day for a compact chevy cruze. That is ridiculous. I called the 800 number and the customer service person says that it is so high because all of the insurances are included. I was never given a choice. She kindly cancelled the reservation.
Its 2015, there is no excuse for having such a poor online experience.

Absolute worst experience possible from start to finish! I was treated rudely for no reason, overcharged, and given an oversized gas-​hog when I had pre-​paid for a compact. Worst customer service EVER!

Great service, great car, and perfect location to get my rental car! Very pleased! Would rent again when I need a car. Thanks so much!