Express Steak

Thursday was my mom’s birthday so I decided to take her lunch at work. I asked her what she wanted and she said express steak. We have been eating there for years and we both love it and have never had a problem with the food. So I ordered the cheeseburger combo and and got my mom the philly steak combo (which she loves). I picked up the food, met my mom and we sat down to eat. On like my moms 2^nd bite, she noticed something odd and didn’t complete the bite. She laid out the sandwich on the styrofoam lid of the container and cooked in between the cuts of meet was a long black hair. Gross! I was extremely disappointed. On my moms bday! She gets a hair in her food. I called them they apologized and offered my money back or to cook me another. They gave me no hassle on this. When I got back to the restaurant I showed an employee the photo I took to see if they may know who the hair belonged to. They assured me that all cooks wear hairnets and that the owner had been in the kitchen and had cooked for herself and that could have been what happened. To that I say, the owner should know better than anyone else to wear a hairnet! If only for example of how to properly work. Do I think they have great food. Yes! BUT, it only takes one careless act for something like this to happen. Disappointed.

Amazing steaks, burgers and wings. Added bonus they deliver. Never had a bad meal here. Very happy when I found this place after moving to Gadsden.

Great steaks! Real charcoal grilled taste. Easy carry out too!