4 Paws & A Tail

My first visit here was perfectly fine, I have a jack russell/​poodle mix who’s a bit feisty but she did fine and they cut her well. I had told them she has a bum dew claw on her back foot to watch out for when they were collecting all my info at the front desk. The second time I brought her in, I received a phone call around the time she’d be done telling me they had accidentally cut her bum dew claw OFF — needless to say I rushed there and had a few words with the staff. They wrapped her paw, tried to offer to take her to a nearby vet, which I agreed they should do over the phone, but they called me back to inform me the vet was closed and «she should be fine.» I was livid. They obviously didn’t make me pay, and apologized profusely, but never again.

I’m a fan because they can usually fit us in.
I have unusual breeds and they don’t seem to have a whole lot of familiarization.
One of my pups ears came back clean, the other I cleaned out a bunch of gunk.
I asked for shaved all the way down, there was still fuzz. I’ll have to be specific and ask for a clean and bare shave. Just check them out for everything (ie back dew claws) before you walk out the door.
That all said, she come out happy and the bow, somehow miraculously, is still in her top tuft!

I have a little westie boy named Jack… he was in need of a groom! They were able to get him in right away. I was so pleased when we walked. It smelled fresh, the groomers were absolutely nice. They made sure they asked how we wanted Jack groomed. A few hours later Jack was a new man! He was so excited… I will back and I hope you pay them a visit!