All My Sons Moving & Storage of Gainesville

All my sons was fantastic, very competitive rates and friendly. Worked with us and made the difficulty of moving as easy as it could be! Valins and James we very friendly and helped us with all our questions and concerns. Thanks!

Hi Friends! If you know anyone in or near Gainesville Florida, would you please share this. There is very little we can do to make up for the loss that my Mom went through at the hands of ALL MY SONS MOVING COMPANY… But if we could help others by warning them before anyone else chooses ALL MY SONS GAINESVILLE, that would be great! Help us warn others… Thanks!
PLEASE WARN EVERYONE YOU KNOW WHO IS MOVING AGAINST USING ALL MY SONS MOVING COMPANY! In June of 2015, I hired ALL MY SONS MOVING COMPANY in Gainesville Florida to pack up my mother’s house, and to load it into a truck which we would be driving across country to Las Vegas. We were assured by Edward in the Gainesville Office that my mother’s belongs would be packed with great care. I was assured that they are the professionals, and they know what they are doing! They will take care of us!
When we got to Las Vegas and opened the truck, we found that although 95% of the truck was packed securely (did not move in the truck) the other 5 percent of things were broken on the floor of the truck. As the Las Vegas Team from ALL MY SONS unpacked the truck, they had me take all these photos — 80 of them — of the damage done to my mother’s belongings. They also explained to us that most of it was not packed properly. Furniture was not wrapped as it should have been. Belongings were not wrapped before boxed. Heavy boxes were put on top of light boxes. In other words, the damage incurred was done because the belongings were packed so poorly, and then the truck was wrapped incorrectly.
As the truck was being unpacked, I called Joe, the owner of the Gainesville franchise, and he immediately said that he would refund my Mom the entire amount of the move, plus the tips that we gave the packers. But later, Joe said he never said that. SO on top of being back packers, this particular office is run by a liar.
After taking the hours needed to fill out the paper work given to me by ALL MY SONS, they made a settlement. Thousands of dollars of damage, and they offered my Mom $ 520! I expressed how wrong I thought this offer was, and they asked me to make a counter offer — what I thought would be fair. Although it is much less than the damage done, I threw out the number $ 5,000. On September 1, 2015 I made that counter offer — and despite many e-​mails sent to many people in the national office, I was ignored, until December 19, when I received an e-​mail saying that they would not offer my Mom any more than $ 520.
There was also a caveat to the agreement — «I also agree that upon accepting settlement on my claim I will not thereafter publish or otherwise make to any entity verbally or in writing, any negative or derogatory remarks about AMS or its employees.»
My Mother chose to let them keep their $ 520, so that we could warn others — so that this won’t happen to them.
We trusted my Mom’s belongings to what we thought was a reputable company. We were wrong. Please don’t make the same mistake. Help warn people against using ALL MY SONS MOVING COMPANY. Besides the horrible care we got from the GAINESVILLE FLORIDA ALL MY SONS, the national customer service is lacking greatly. They find it acceptable to ignore you after the job is done — and they do not stand behind the way they say they will do the job.
PLEASE WARN EVERYONE ABOUT ALL MY SONS!
@allmysonsmoving

Great moving company! They got my 4 bedroom house moved within 5 hours and worked their butts off! Would use them again. I definitely recommend this company!

Did a big move with 2 full trucks that lasted like 12 hours. The guys in the truck are hard workers and do a great job but be careful with management. They have an excuse for everything cause they have been in business for 40 years. I don’t know what they learned all those years cause they are rude, impatient and obnoxious. Everything was going smoothly until an old fart from management showed up way before being finished to try to rudely collect his money on some arbitrary estimated finish time. Besides having to deal with management everything else ran smooth. Be warned cause I wouldn’t use them again

I used All My Sons Moving recently. Best Mover I have ever used. It was a local move. They arrived exactly on time. The two movers were polite, respectful and didn’t waste anytime getting started. They wrapped up every single piece of furniture and were careful not to damage anything. Drop off was as easy as pick up. They moved around some existing furniture without complaint. Joe, the salesman called me the day before to confirm and amazingly called me in the middle of the move to confirm that it was going well. Never had that happen before. The cost turned out to be $ 50 less than I was quoted!!! I would highly recommend this mover to anyone in North Central Florida

While the moving process itself was a very good experience, I am very disappointed with their customer service. The two men who actually moved me from Gainesville to St. Augustine were very friendly, professional, and efficient. They worked quickly and were very organized. When we arrived at my new place, I found that a couple of small things (a floor lamp and a small end table) had been broken or damaged in the moving process, but overall, I felt that the two movers did a great job.
However, after they completed the move, I told them that I needed their manager (with whom I’d spoken on the phone to book the move) to email me an invoice noting the cost of the move as well as the cash tip that I gave the movers so that I could be reimbursed by my new employer who was covering the moving costs. The two movers said they would let the manager know, and he would email this to me that night. They moved me in on a Sunday and I did not receive the receipt until Thursday afternoon. I called each day and asked to speak with Ryan, the manager who had handled my booking, and each time I kept getting passed around to someone different and was told that the issue would be taken care of that afternoon. Finally, on day 4, after telling them that if I didn’t receive the receipt by 5 p.m. I would be filing a complaint with the Better Business Bureau, I received a phone call from Ryan. During each of these phone calls, the people at All My Sons were very impatient with me and seemed annoyed that I was asking for a receipt.
Bottom line: the movers worked very hard, but the management is terrible. Don’t use All My Sons if you expect to be treated politely after the move is over.