We rented this place today from 4 – 6 for my little ones 1st birthday party. From start to finish I had an excellent experience with the staff. I booked over the phone and had no problems with that. When I arrived at the facility I was greeted by the owners who extended a helping hand from the beginning. They offered to help me get my things out of my truck, and also offered to help me set up. After the owner helped me set up she continued to offer a helping hand with everything and anything. I really appreciated that. All in all he party was a success and I loved the facility I would definitely patronize this facility again. It is very kid friendly and the facility is clean as well.