Craig Van Lines

These folks are terrific! Courteous, professional, very reasonably priced (charge by the box NOT by the hour!!), customer-​oriented, and make good use of technology to make things easy for you (quote, monthly bill for storage, etc). I’ve been in the military for over 20 years, have a ton of experience with moving companies, and I’ve never had a better experience!

Craig moving did come back with a better offer to resolve our claim. While not ideal, I think they did try to do the right thing. Apart from the damage of the one piece, they were efficient and did come in lower than the original estimate.
I still recommend doing your homework on how moving companies do their valuation estimates.

I used Craig to move my furniture to storage in the Chicago area. A friend suggested I call for a quote. Everything went very smoothly from the time Fred came to do the quote to the time my furniture arrived. The quote was very professional and the guys that packed up my house were great. And the guys who unloaded were great. They arranged the furniture so I could access everything. Great job. I would use them again if I was still in VA.

Professionals from start to finish this moving company was top notch! Fred, the owner, his packers and movers all were helpful, customer focused and thorough. Not one thing broke!
Craig Van Lines was first used by my parents in 1980. The quality and family owned feeling has not faltered.
Did you know the average tenure of their staff is over 14 years! Name a company today that has that kind of dedicated staff. One should realize how that reflects on the owner, who runs a great business, is loyal to his staff and in return they are loyal to him.

I recently engaged Craig Van Lines for a local move and could not have been more satisfied. I have moved 12 times in the past 24 years and this was the best. From the on-​site estimates by the president of the company through the move itself and followup customer care, they could not have been more professional. (After a problematic move with a different company, I followed my own advice and insisted on a company that does on-​site estimates, rather than over the phone. I also took my advice to purchase insurance, if available.) Fred Craig’s estimate was quick, but thorough and, it turns out, accurate. And the estimate was considerably lower than another company. I had no problems reaching them with questions before the move. The moving crew was efficient, courteous and conscientious. Amazingly, the move took less time than expected and came in under the estimate. There was one minor problem: the piano keys went out of alignment because the keyboard was not secured, which, apparently, most pianos don’t require. When I informed the company about the problem and the cost to repair it, they promptly sent me a check to fully cover the cost. (In the interest of an honest review, I should add that the piano fell off the dolly when they were trying to move it up our porch stairs, but, luckily, it was well packed and there was no damage. I have learned that things happen in moves and this did not detract from my overwhelmingly positive impression of the company.) If I have another move (hopefully, not for awhile!), I wouldn’t hesitate to use Craig Van Lines.

First let me say that I didn’t use Craig. My intention was to because they had moved my family a number of times since the 70’s. I was very disappointed that I requested a quote and sent a detailed inventory but no one responded. So I had to move on. I emailed again and received an apologetic email that no one replied which was nice but too late for me to entertain a quote.

These guys did an excellent job with my move! If the opportunity arises again, I will surely choose this company. I had the contents of my home moved in Oakton, Virginia. To another location in Oakton. I then had my furniture stored for about 6 months with CVL, then onto Buxton, NC. I found after moving into a much brighter home, no damage, to any of my furniture! The movers and packers were: Professional
On time, worked steady the entire time and were very personable. I appreciate being treated well and reassured during a stressful move.
Thank you Craig Van Lines! Keep up the good work!

We have used them three times in the last ten years for various home moves for us and our parents, including most recently in the last week. Movers are professional, courteous, and let you know if they find any problems «before» they put items on the truck. Prices are reasonable. They were very easy to deal with, no complaints, we would easily use them again.

Don’t get deceived by their
rating. They were the worst ever. I recently moved locally. They were rude and incompetent. They did an over the phone estimate. Because we were moving very close, we had moved most of our boxes and only the furniture was left. They moved as slowly and carried as little as possible so they could stretch the hours and match the estimate. They kept complaining our furniture was heavy and trying to strike conversations with me many times and asking for good tips. For a 3 hour job, I ended up paying them for 7 hours. Don’t use them.