Unfortunately I don’t think I’ll be back. I’ve had multiple massages and facials here, but after this awkward appointment I won’t be back. After my relaxing facial, I was changing back into my clothes in the locker room and the staff asked me if I’ve seen the cleanser she cannot locate. I told her I didn’t and after leaving the locker, I see her running around outside looking pissed looking for it. The staff asked me again as I was paying for the facial. It felt like I was being accused of her misplaced product. Honestly I do not believe the population that comes to this spa are the stealing type. Come on we pay good money to get relaxing treatment here. So as I leave a respectful tip, I told myself I would not be coming back, and paying money to be accused. One star for the clean environment.
James I.
Évaluation du lieu : 4 Gainesville, FL
I came here for a couples massage with my girlfriend, and we both thoroughly enjoyed it. I felt incredibly relaxed and re-energized at the end. Unfortunately, my wallet did not. I think that the spa services are great, and the staff is very friendly. However, the prices are comparable to what I have paid in larger cities for spas that have much bigger/more-inclusive facilities as noted by fellow Unilocaler Layla.
Jennifer M.
Évaluation du lieu : 5 Eastpoint, FL
Booked the couples room for my husbands first ever massage. My husband had a deep tissue full body massage and I had a prenatal massage and facial. This was our first time here and it was fabulous! The place is beautifully decorated, clean and smells wonderful! Both of our massage therapist were very professional and catered to our every need. We were told what they used on us and recommendations were made as to what to use on my face which I did purchase. My husband is hooked thank god and we will be back on a regular basis!
Kathy H.
Évaluation du lieu : 5 Gainesville, FL
As usual, efficient & friendly service. Beautiful surroundings. Not overly pushy like some places that try to upsell you on the way out. This was my 2nd zero-gravity pedicure. The last time, the polish stayed on til I came back again. Looking forward to my Mother’s Day facial this weekend!
Darcy F.
Évaluation du lieu : 5 Gainesville, FL
I’ve had great massages and facials here. Nice spa, relaxing atmosphere and high quality organic skincare products. If you’re looking for a good esthetician, ask for Lorren, she’s awesome!
Mara M.
Évaluation du lieu : 5 Gainesville, FL
I came to Spa Royale after a ridiculously stressful day, I called in and they were very happy to accommodate me without an earlier appointment. I arrived at the spa and the all 3 of the receptionist on duty were so warm and inviting. The amenities offered by the spa were very clean and the robes provided were divine so soft and fluffy. Overall it was a relaxing environment, the lounge was decorated beautifully and the low lighting helped to create a serene environment. Now to the best part. DAVID was amazing this was my first massage and I felt very comfortable in his hands, the massage rooms were individual and the beds were heated. I got Spa Royale signature massage and it was amazing I never wanted to get up! All in all it is definitely a great place to check out and I will be returning soon, ask for David he was very professional and his massage was magic!
Kay J.
Évaluation du lieu : 4 Gainesville, FL
Gorgeous; a lot of attention has been put into decorating detail and the staff is always very friendly. The new location comes with VERY, very thin walls, though. If your goal is peaceful relaxation, just know that you might not achieve that if you’re easily distracted. You can definitely hear every door that closes in adjacent massage rooms, and the staff doesn’t seem to realize that banging around the hollow pedi bowls while trying to wash them in a much too small sink is the opposite of soothing, especially when you can hear it through headphones(why not just have extra bowls, and do cleanup when there are no customers around, if this can’t be remedied?). The pedicure room also backs up to the reception area, where cabinets seem to be open and closed constantly, which results in loud banging sounds on the other side. The staff do take care to speak in hushed tones, but for $ 70 pedicures and $ 85+ massages, much more attention should be paid to acoustic control. The aestheticians are great; eyebrow services here are top-notch. I’ve found most of the masseuses are too light-handed, and if you ask for a firmer touch, it’s still pretty featherweight(and I am NOT a fan of deep tissue massage or pain whatsoever… but I do want to leave feeling like I got at least a little pressure). Nail services are awesome and the zero gravity chairs are the bomb, it’s just unfortunate that they’re in a room with terrible sound proofing. Still, definitely the best Gainesville offers and much less pretentious than the other major spa in town.
FoodGirl G.
Évaluation du lieu : 5 Gainesville, FL
I have had many facials here and love the aestheticians and the spa environment. There are many choices of services and the staff will help you pick the right one. The fluffy robes and low-lit lounge help you relax even before the service starts. The small individual treatment rooms are the perfect size and very cozy. The side-by-side double room is also cozy if you want to share the experience. The beds are curved just right(and heated) and the music isn’t too loud. It’s wonderful! My most recent facialist was Lorren and she was superb! She’s also a massage therapist and it was obvious — I fell asleep when she massaged my neck! I had a calming facial, 80 minutes of heaven. Pricey at $ 150 but worth Lorren’s care and the full spa experience! It’s a bit expensive, I would come more often if it was a bit more affordable.
Rachael Z.
Évaluation du lieu : 5 Valrico, FL
We took a small(6 ladies) bridal party there this past weekend 9⁄21. The Spa was MORETHAN accommodating. The planning of the event was incredibly easy. The Director, Jezelle, was so very helpful. Their flexibility was great — each girl got to pick her own service. The Spa itself is cutting edge, incredibly clean, and you had the feeling that you were the only guest in the facility. The therapists are top notch. I had Corey do my massage and Cici do my facial — both were the best I’d ever had. Each of the girls, though they had a different therapist, said the exact same thing. We are all around 30years old and have had multiple massages/facials/pedis in our lifetimes but these were the best! The Spa’s ambience was so incredibly relaxing and everything went off without a hitch(even though WE were almost 15min late to our appointments!) I would HIGHLY recommend this Spa to anyone who wanted something simple, to a huge Spa package. Our day couldn’t have been better. Thank you Spa Royale!!!
Layla A.
Évaluation du lieu : 4 Newberry, FL
I recently went to Spa Royale for waxing services. Briefly about me, I have been getting waxed for most of my teen and adult life and have pretty much exclusively used very upscale spas. My technician, Cicely, was incredibly professional and did a wonderful, very thorough job on my Brazilian wax. She made me about as comfortable as one could be in that position. No double-dipping into the wax pot here! Their spa is very clean and quiet. I’m sure it is probably wonderful for other services as well. I only took off one point because of some communication difficulties at the time of paying, high price point for a small town(overall the whole town seems to be running prices comparable to cities), and for the fact that the service uses a mixed soft and hard wax. Fortunately, Jezelle took the initiative to contact the owner and see if a compromise could be reached regarding the use of predominantly hard wax. Since this was ok-ed, I will likely be returning very soon to utilize this as well as many other services.