ARautoPRO

Great friendly and fast service. Honest guys that are quick to do good work for a reasonable price. Prices have always been fair and the work has always been top notch. My new go to place.

Easily the most fair-​pricedand honest mechanics in Gaithersburg and Montgomery County. They have worked on both of our cars with graleat success!

Was badly in need of an oil change so Unilocaled the nearest oil change place with the best reviews that had a current Unilocal deal — $ 20 for $ 30 worth of services — because who likes to pay full price for a basic oil change?
Well, the Unilocal deal and reviews brought me in but I was very impressed with Rob and Ron’s business. They are very friendly, honest, & easy to deal with. They do make recommendations but they are not pushy to the point where you would feel very uncomfortable coming back.
If you do have to wait a while their office is decently clean with comfortable chairs and free Wi-​Fi so you can browse the web or work remotely if you have to. Communication and professionalism is key to running a business so I feel comfortable returning.

What a great experience. I came for a regular oil change, along with a general car check. The difficulty with car mechanics is that it is very tempting to exaggerate problems to make more money. But with Rob and Ron I felt that they were as honest as it gets. They recommended that I change one of my tires that was damaged, along with the wheel. After giving me an estimate, I realized that my tire still had warranty on it (through Costco). But I still needed the new wheel. Rather than telling me to get the tire replaced, and then come back for the wheel, Rob offered to give me the wheel and have Costco just put the tire on the new wheel. This way I would save money and wouldn’t need to pay twice for labor.
This was the main reason why I decided to get my wheel alignment done here the next day, and it’s also why I will be coming back with any other issues. Can’t beat honesty!

Great service. Friendly helpful. Knowledgeable. They put my dealer service department to shame!

Honesty, fair prices, professionalism, quality work. Its hard to find a mechanic shop that has all these qualities. Luckily, ARautoPro has them.
I recently took my CR-​V for some maintenance work. Rob and his team performed a courtesy inspection to make sure my car was up to spec. Jose did a great job completing a brake flush, tire rotation, and front wheel alignment as part of my regular maintenance schedule. Rob was also very patient with me as I asked him many things about my car and helped me understand good practices to keep my car running well. They made the process quick and painless. I’ll be coming back for sure.

We’re so happy we had found AR Auto Pro a few months back, now it’s our place to go fro any auto repair. Not only they know what they are doing, their customer service is above and beyond.
Rob and Ron are actually trying to help and explain the problem, showing you what’s exactly wrong with your car, instead of just trying to make you pay for the things you don’t need.
I can’t thank them enough for all the hard work they put into our car.
So far we had to have some major work done on our car: time chain replacement, all four tires replacement, door handle replacement, as well as minor filter change and regular oil change.
Everything is always done on time, the turnaround time is very short — only for some major repair they would keep our car for more than 24 hrs. It feels like they’re always making time for us, although they have a lot of other clients — amazing!
So, I highly recommend AR Auto Pro — professional, fast, reliable, affordable and very welcoming. It’s rare you can find people who are passionate about what they do, and who appreciate each and every client.

I found this place because the dealership wanted to charge too much for a simple 25,000 mile service. I decided to do an ‘auto shop’ search on google and this was the first place to pop up. And I’m glad it did. Great service. Ronaldo is wonderful and explains everything to you. Good prices (prices can always be lower, but these were better than some other places). Everyone here is very nice and makes sure you are comfortable while waiting for your car. They also have a board that lists the wi-​fi password (bonus!). Usually I have to ask and beg for that in other places. I’d recommend this business to any and everyone.

Surprisingly an excellent visit. I had reservations based off previous experiences where I would go to a mechanic chop and the mechanic would find issues with the dillywig and flux capacitors in my car — seemingly inventing problems. The difference here is that Ron not only told me he found an issue with a ball bearing on my car, but after explaining that I didn’t know what that was he walked me around and demonstrated the effect a bad ball bearing had vs a good one on my car. I cracked a joke after he wobbled my wheel saying «I see. So, that’s bad, right?» and instead of the usual gruffy mechanic «*snort* yeah.» he laughs and says «Well, yes unless you’re a REALLY good driver». Ron was a great sport, incredibly helpful and not pushy. Just an overall good guy. I’ll definitely be going back to continue repairs.

I’m very cautious about car repair because I always make sure to get second opinions before I spend a lot of money on things for my automobile that aren’t priority. AR Auto PRO was very knowledgeable about what was wrong with my car. Their service was friendly and they were honest and direct with me. They gave me suggestions for maintenance on my car, running a diagnosis, after they addressed my main concern. I really appreciated that they didn’t pressure me to make immediately repairs on everything because I didn’t have the money to cover everything. They seemed cool and understanding. AR Auto PRO was fast and efficient. I found out about them on Unilocal and I’m definitely going back!

Great little shop, seem like very honest and trustworthy guys who own the business. Would be great if the waiting area was a bit more condusive for a person to work while getting there car serviced, but this is a space issue.

Rob and Ron are truly professionals, this shop is the kind of shop you always try to find around and once you found it becomes one of your favorite ones. Very honest guys who will do the best possible job for a reasonable price — no hidden costs.
I had an issue with the clutch master cylinder on a 2004 Toyota Camry, they tested, check it and replace it.
This is definitely one of the best customer services in the industry for sure. Hope you guys the best and will definitely come back for all needed repairs in the future ! If you are looking for good mechanics this is A MUST TRY!!! You won’t regret.
Dan

Had my car hood ripped off and needed a local place to do the repair work for my insurance claim! Rob is the manager there at ARAutoPro, he helped with the whole process and it was pretty smooth. They’re pretty proficient at diagnosing what your car needs and preventative maintenance that it will need in the future. Rob will lay it all out usually via email. It’s been pretty helpful. The water machine there is cool too.

Rob and team are consummate professionals. They are personable, upfront and honest. While it’s certainly not the cheapest place to get work done, it’s definitely competitive and there’s never hidden costs. You get what you pay for and my wife and I will continue to use ARAutoPro due to the customer service we experience each time we reach out or visit them.
They’re always aware of work we’ve previously done and follow up next time we’re in to ensure things we’ve done in the past are still working. They never rush to get nice to do jobs done but give recommendations on timing so you can budget appropriately for the future.
How an auto shop could have a five star rating was beyond my comprehension but every time I visit it is increasingly clear that this is the best place to have your car serviced in the DMV area.

ARautoPRO is truly professional. They are flexible to work around your schedule, take the time to explain the issues your car may be having, and are honest when it comes to repair and maintenance costs.
Great all around shop and even greater people working there.
Kevin

These guys are simply awesome! I have a 2012 VW Passat that had issues with its steering. Since I am new to the area, I chose to go with the highest rated shop and I haven’t been disappointed even one bit. Their customer service is impeccable and their honesty, transparency and speed of delivery creates a very high level of comfort. They choose to put their service and customer’s satisfaction above everything else. In my case, I have CPO warranty with VW and hence it made sense to get the repairs done from a certified VW dealer. They were prompt and quick in not only recommending the best one around, but they immediately put a call through to the dealer and let them know that I would be coming there. I have had an excellent interaction with them and highly highly recommend them!

Rob and Ron have a great shop. I came in to have my aftermarket wheels and tires put on my Jeep and they took great care of me. The work was done impeccably. The price that I was quoted was the price that I paid when the work was done. No hidden extras like other shops. They took great care of my truck. Will definitely be back. 5 stars all the way.

While driving on a road trip from DC to Harpers Ferry we experienced car troubles. Horrible, weird sounds coming from the rear of the car, which progressively got worse. Decided we needed immediate help and looked up the closest, highest rated mechanic.
The brothers at ARauto saw us right away, figured out the issue in minutes — stuck caliper — which apparently was super dangerous as it was heating up the brake fluid. They broke down the cost of each suggested repair for us, and we found a solution that fit in our budget and addressed the most pressing part of the issue. Best of all, they offered an easy solution for payment and pickup that didn’t ruin our weekend trip.
If I lived in the area, I would definitely make them my go-​to mechanic.

First time at ARautoPRO and not only did the place look well kept but R was very helpful and friendly. I highly recommend this place they did a good job taking care of my hubs BMW

Our year 2000 Camry needed front end work. Rob and Ron were very courteous and provided an estimate. The work was done on time and the final price was less than the estimate. This is an efficient and trustworthy repair shop.
Harry