Try to avoid this company if you can. The person in charge of sending us the blood work test kit for my child was a very confused lady. She made several mistakes. She forgot she told me what our portion of payment was supposed to be and called me a few days later to tell me. I had to tell her she already gave me that information. Then she called a week later to ask to send out the test kit, and again I had to tell her that she already sent it out and we received the test kit. The blood was drawn and sent back to their lab several days ago. I then asked her if she received it back, and she told me the lab probably had it. Two weeks later I go to the doctor’s office with my child to get the results, and the doctor’s office has to call GeneDx. The doctor’s office is told by the same confused lady there was no record of my child in their system! Are you kidding me? A day later I get called by same confused lady telling me they cannot find my child’s blood work. I asked her to to track it, but she said they were not sure what the tracking number was, but she’d look more in to it. She called me the following day and told me they don’t know what happened to the blood work, but wanted to schedule to get my child another blood draw. Me thinks not. Now my child’s blood work is out there somewhere with all our personal information in the packet. Very unprofessional.
Lisa E.
Évaluation du lieu : 1 Sheboygan, WI
Bad experience with this company but would like to keep my experience private, feel free to message me.
Melissa K.
Évaluation du lieu : 1 Normandy Park, WA
Our daughters test came back negative and then a month later they sent a corrected report and stated in fact my daughter was positives or a certain gene deletion that is time sensitive because this gene deletion makes her 50% more likely to get a kidney tumor… She’s only 4 months old and today we had to go for an ultrasound to check her kidneys and we should have done this ultra sound last month but we didn’t get the correct results. Lost all credibility in my book and pissed me off. Playing with my daughters life…
Molly L.
Évaluation du lieu : 5 San Carlos, CA
Excellent place to work! The list of greats… atmosphere, people, integrity, patient needs, resources, diversity, and creativity. If you’re in need of genetic testing, come here!