Companies like this make you wish there was a negative star rating. There are better options where your time and money is valued and appreciated. Don’t waste either here!
Susan L.
Évaluation du lieu : 5 New York, NY
My mother had a contract with this location of Home Paramount for about 20 years, until(recently) selling her house. The buyer’s realtor and buyer’s termite inspection company — of which the latter shall remain nameless, but feel free to contact me if you want to avoid using them — caused multiple problems with the inspection and paperwork. Very thankfully, a wonderful supervisor at this location — Steve Sachs — has come to the rescue. I’ve been dealing with the situation from afar and it’s been very stressful, but Steve took over and really«saved the day». I can’t thank him enough for his efforts and thoughtfulness!
Pamela W.
Évaluation du lieu : 5 Washington, DC
Home Paramount is great, and I can’t say enough about how helpful and on top of things Jeff Tinsman, the branch manager, has been in addressing my roach concerns. The customer service is amazing, the expertise is topnotch, and I was not charged for my consultation. I’m moving from a previously roach-infested rental apartment(where I don’t have a personal pest control contract) to my family home(where we have a contract with a different Home Paramount service local to that area). I had a lot of anxiety and questions about the possibility of infesting the new location and what I could do to help prevent it. Jeff called me on the weekend, gave me his cell phone number, and even had his regional services manager call me to consult with me about my concerns. They arranged to come out to the apartment first thing that Monday to consult with me, advise me on what I could do myself, and did not try to sell me any work or contracts because they advised me that it was not necessary for my situation. These guys were great! They were knowledgeable and sincere with their customer service and even told me to call them again if I had any more questions!