Jerry’s Subs and Pizza

I live in Germantown and the Jerrys by us closed. I’ve been craving a steak and cheese for a while, but not enough to drive out of my way for «fast casual» food. I was in the area with my family today and we stopped in this location. Bad decision.
They opened at 11am, and at 11:35am we www the first customers (our receipt was 1001 and no one else was inside) we paid $ 38.31 for a large, medium and small sandwich (one combo) and a small cheese pizza. The price was painfully high, but we expected that from Jerrys. However, the food was sub-​par. The bread tasted stale, the sandwich was dry, the French fries were tiny little nubbins. I was extremely dissatisfied with our meal.
As a business owner myself, if you only have one guest, or group of guests, that’s when you take the opportunity to shine and wow them. Give them a great memorable experience that will have them wanting to come back. Not at all here. They yelled out to us across the establishment when our food was ready. When we left, the manager/​employee sat at the counter playing on his cell phone. Not even a «thank for coming/​have a nice day/​goodbye» Nothing. There is way too much competition in this economy to push people out the door. I always thank all of my clientele and let them know I appreciate their business.
It’s no wonder when we left at 12:05, still not a soul entered.
My suggestion for this place is to take pride in your food and have some manners if you want to stay open.

The worst Jerry’s location I’ve ever been to. The staff are very rude and actually put forth effort to make you feel *unwelcome*. It’s as if I was bothering them by being a customer and placing my order. I don’t know but maybe they’re too busy slacking and trying to relax in the back or something. I’m always very nice when I come in to eat lunch. I work nearby. I don’t understand why they can’t appreciate my business and make me feel welcome or at the bear minimum be somewhat polite!
Today was the last time I’ll eat here again. Terrible service. I’ve never been to it but maybe I’ll go to Milano’s Pizza around the corner instead.

I’ve never seen a place less interested in customers. The surly guy taking orders acted like I had walked into his house and woke him up to take my order.
Food is descent, service is lousy.

Best place… Best people… Great service… Good food… Only place in the area… who serves best pizza and sub.

By far, our favorite thing to order is their white pizza with extra sauce and extra cheese. I just wish they could get more of a garlic flavor in there somewhere! I did have a bit of a hard time placing my to-​go order. The lady taking my order had me spell out ALL my info… multiple times. This included my card info, street address AND name. She could have put Suzy Q on my order for all I care. I just want my pizza :)

Awesome. Cheese steak is amazing.