New Impressions Collision Center

alex is an idiot, rude, nasty, undependable.

Alex is genuinely a great person and service was A+. Frequently updated on the progress of the car and was provided photos. I hit a deer and the car had a great deal of damage but it looks great. I am pleased with the quality of work and customer satisfaction here. Definitely went above and beyond. Highly recommend.

You’ll be hard pressed to find a more affordable synthetic oil change in the DMV area! Alex charges only $ 40, which is quite the steal! I called other places around Rockville and Potomac and got quotes in the $ 100-​$ 130 range for the exact same service for my 2010 MINI Cooper.
He also replaced my fluids on the house and changed my air filter. I was very happy with his prompt, professional service and his honesty about what i needed to get changed immediately versus what I could wait on. I never got the sense that he would try to pull a fast one and convince me to get extra services for his profit. I would recommend this place to any of my friends and family! Next time I need an oil change or any other work done on my car, I’ll definitely come back to these honest, hard-​working guys! They were also kind enough to give me a bottle of ice water as I waited in the waiting room. Wonderful customer service!

I have been coming to New Impressions since before they moved to this location, so for about over 6 years. They have worked on my BMWs, Mercedes, Chrysler, Nissan and Fords. And have sent him referrals that other shops either wouldn’t do or were outrageous in price. They have done from my regular oil change to fixing my car after being involved in a car accident, to those unwanted breakdowns. And every time they have come through. Alex is who I always deal with and have never met a more honest and fair mechanic than him. HIGHLY Recommend.

I have been taking my Mercedes SUV here for quite some time for everything from an oil change and detailing to collision repair from when a deer jumped out of nowhere and RIP poor deer, landed through my windshield with the front end of my car smashed in.
The staff are very friendly and knowledgable and bi– lingual.
I love the fancy VIP style waiting area when I am there for something like an oil change.
The prices are much more reasonable than Mercedes and just as good plus they treat you like a valued customer.
Great work, great prices, friendly staff that knows what they are doing and won’t try to rip you off.