UPS Customer Center

We drop hundreds of packages at this location because it is one of the main centers. So we think our packages have the reliability and safety.
UPS requires the packages be scanned, so they are indeed in the system. The responsibility is passed to the place that packages were dropped. Also they have signs in the customer center lobby saying do not just leave packages here or there. Because they are to be handed to the workers to be scanned and taken away inside or so. For safety…
This person, who looks like has the authority like a manager, told me that they do not have to scan the 20 or so packages they I brought in. Hmm. But your own signs say otherwise.
Are you too busy to avoid to scan them and give me a slip. So I would feel the packages are in safe hands.
This incident among several others stopped us using UPS altogether after 8 years and thousands of packages.

You can use phrases like «worst customer service ever» but it doesn’t really approximate the actual deepness of the resentment that some encounters engender, does it?
I don’t want to go on about it, because I’ve reached a level of exhaustion over the situation and I just want to move on.
I will say that I was pretty optimistic about UPS before this, and that after today I know that I will go out of my way, whenever possible, to avoid using them from here on out.

I just dropped off five prepaid packages at this customer center at 4:30. The woman up front was taking a selfie and barely moved when I pull the cart in. She hesitantly turned her head and said, «Leave it.» When I said, «What?», she briskly turned around and gave me a long stare and raised her voice, «Keep them on there and LEAVE IT. They will scan them at the back.»
It is evident this is how the manager of this UPS customer center trains his/​her employees, and how he/​she wishes the customers to receive their service.