I ordered the bamboo foundation back in January and it was perfect color for my face. It was a perfect match for my skin tone. Then I ordered the exact same product again but this time the foundation is really dark and orange. Very inconsistent. Not happy with the product. I know that they make the product by hand with fresh ingredients. So they made my foundation incorrectly. I’ve emailed the company on the inconsistency but haven’t received any response back. Why? Where is my customer service. Seems like there is no customer service which means bad customer service. Do they not care about their customers or should I say now former customer. Looks like I will be looking for another line of mineral foundation.
Snowy W.
Évaluation du lieu : 4 Walnut Creek, CA
Linda at Zosimos got in touch after reading my Unilocal review, suggesting that the composition has changed since the last time I ordered, and that they are consistently working at it to improve the product line. She just needs customer input from time to time to help improve the line. This to me says real professionalism, and am super impressed with her work ethic! With that attitude I am sure this line would evolve into a very desirable natural make-up line eventually! Just the attitude itself bumps it up to a 4 stars for me. Waiting to rate it at 5 stars someday!
Jaya R.
Évaluation du lieu : 4 McLean, VA
I love the daily antioxidant cream and lemon facial scrub!
Ana A.
Évaluation du lieu : 1 Boston, MA
I agree. You would expect their products to be much better, keeping in mind that they are not cheap at all. I only tried the eye pencils and they are too soft. They break all the time, they are blunt regardless on how much you sharpen them and they leave smudges. Too bad.
Angel L.
Évaluation du lieu : 2 Chicago, IL
I’ve been looking into lots of natural make-up lately, and unfortunately I am not impressed with Zosimos Botanicals. :(With such a wide selection of natural, vegan products, I expected more. I ordered some samples of their lipsticks, foundations, blushes, and a new brush kit around midnight on 3⁄14 — and didn’t receive them until 3⁄24. I was one day away from calling to cancel the order! They said they were 4 – 5 days behind in shipping, but 10? And with SAMPLES shipping from Maryland to Illinois??? My order consisted of: Eco Friendly Vegan Bamboo Brush Set Cinnamon Ministick lipstick Pristine Finishing Powder Minipinch Dahlia Blush Minipinch Hibiscus Blush Minipinch Peach Blush Minipinch Honeycomb Foundation Minipinch Bamboo Foundation Minipinch Dahlia Ministick lipstick Garnet Ministick lipstick Peachfuzz Ministick lipstick Terracotta Spice Ministick lipstick Black Cherry Minigloss Clear Minigloss Rattan Foundation Minipinch Their samples are the most expensive I’ve seen at $ 3.00 each. The mini lipsticks(ministicks) weren’t even all the same size. Some contained less make-up than the others. I felt a little gypped. Also, all of the lipsticks smelled like crayons and were really drying. The Black Cherry Lip gloss that was advertised on their website as a strawberry red shade, definitely is NOT. More of a Plum at best. The foundation and blush comes in tiny plastic baggies that contained enough for maybe two foundation applications and three blush applications(this I was okay with). As far as the foundation was concerned. All of the shades I got were too light(Honeycomb, Rattan, Bamboo) and I think I’m more into their deeper tones(Toasted Almond, Roasted Chestnut, Cashmere), however I do not wish to pay three more dollars per sample and wait another two weeks for delivery. On the good side, the blushes turned out okay. The peach gives me a just tanned sultry summer look, and the Dahlia and Hibiscus make beautiful light pink/red pink looks respectively. The brush set, although expensive I liked very much as it is made from soft vegan fibers, recycled metal, and bamboo, and comes in a natural cotton and hemp cosmetic roll with tie closure. Great for traveling! Although I like the blushes and brushes, I don’t know if I will order anything from this company, as they do not allow for returns and I was not impressed with most of there products. I will try Alima Pure as they have $ 1.50 samples, and 100% Pure which does not offer samples themselves, but has a 30 day return policy. I also may try which offers custom sample kits you can create for 100% Pure’s blushes and eye shadows.