Steak ‘n Shake

Welcome to the slowest Steak & shake in the world. Just go somewhere else.
Servers are overworked and rude. Drive through runs more like a parking lot. The last time I went out of the 4 meals ordered they got 3 of them wrong.

The food here was great and our waitress Rachel was the best!!! Very busy, but she was totally on top of everything!

I don’t know about a review posted on the 23^rd but I was in last week and had great service… But I carried out… This has always been fairly good when I went

I have been in other Steak and Shake joints and by far this is the worst when it comes to service. The wait time is unbelievable and servers tend to pass you by once they take your order. They don’t check on you once they get the food on your table. Don’t get me wrong, I love Steak and Shake… but not this one. Better go to McDonald’s beside this one or take your business elsewhere. A BIG disappointment!

Friendly service and consistently quick and tasty food in a reasonably clean diner. An area tradition that’s open 24 hours!

I came here while on a road trip to drop off my brother at Knox University. After a day of getting through paper work, finding classes, and talking with professors, we looked to where we could eat. Seeing that Steak and Shake was one of the places that was open that wasn’t a fast food joint we decided to stop here.
The place was really busy in the middle of the week and in the late night hour. I think this place never closes. But that isn’t the point. The service here was great. Our waitress knew we were not a part of the neighborhood, so she told us about how to order, what to order, and said she could come to our table to help us with the area if we had any questions about it. I had the regular burger which was filling by itself, especially after seeing double and triple sized burgers. The burger itself, was average, but it being a restaurat located in Galesburg, IL (I dare you to point where it is on a map, not counting if you have been or are from there of course) it was pretty good, The fries were so-​so. But the apple caramel shake was pretty good for a place like this.
So for exceptional service and a really great milkshake this place deserves a nice three stars

On my last trip to the Midwest, I had to stop by here. I can remember back in the day, going to this restaurant in the middle of the night with my buddies for food. Anyway, my wife, who was raised in Colorado, had never been here, and I made her try it. I had a triple cheeseburger and cheese fries, and they were amazing. My wife was even impressed with the quality of the food. The service was also very prompt and friendly. Definitely above and beyond your typical fast-​food joint.

Ah Steak N Shake, a roadtrip’s best friend.
Stopped in here on the way home from a Memorial Day weekend in Macomb. We just wanted takeout, but service was still excellent. Terrel D took our order and split our check the way we wanted to. Food came out fast and was delicious. My friend asked for extra ketchup and we ended up with about 50 packets, because she didn’t know there was some already in the bag.
Must be the recession, but the prices are a lot better than they used to be. I got a triple burger + fries for under $ 4. And this location had Happy Hour, M-​F from 2−4PM, which means half-​price drinks and shakes.
Friend had a malt and said it wasn’t very good, but I can only judge the burger and fries, which were excellent as always.
PS: don’t attempt to eat a triple burger whilst driving. You will be covered in burger juices and condiments.