I was very dissatisfied with the service we received. The staff was at first nice and professional and shortly into the meal a waitress took it upon herself to take over our table from our server. There was obviously some kind of conflict among the staff. Extremely unprofessional with the other staff openly bad mouthing our original waiter. I will not be returning to this iHop.
Maria W.
Évaluation du lieu : 1 Madison, TN
I recently ate at this location with my family and there is definitely something wrong with the food quality and preparation. We got sick after eating here. It’s been a few years since we ate at an IHOP so this was an unpleasant experience. There are definitely higher quality gourmet breakfast/brunch restaurants to eat at instead. We will not be going back to this location.
Benjamin G.
Évaluation du lieu : 1 Lebanon, TN
Worst breakfast meal we even had. Bad service, bad food. Everything needed to be redone. I’ll drive further to go to a Waffle House.
Darren M.
Évaluation du lieu : 4 White House, TN
Friendly service and not busy during midday of the week. Food is better than your average IHOP.
Tina Fox R.
Évaluation du lieu : 1 Clemson, SC
It took us forever to get our drinks. The waitress was terrible. 3 tables got seated after us and were eating and our food never came out. We left after waiting 45 minutes total.
Cody G.
Évaluation du lieu : 1 Gallatin, TN
Overall this is a terrible place. It has always been busy and understaffed every time I have ever visited. Recently my wife placed a very simple to go order, upon arriving to pick up the order 30 minutes later, we found out that it was never even entered into the system to be filled. Had to wait 30 extra minutes while the staff scrambled around looking like clueless idiots. The hostess went to «check on our order» and stayed gone for over five minutes, I finally went looking for her and found her sitting at a table and fraternizing with customers. Order eventually came out and management offered no apologies Awful service for sub-par food. Waffle House is a five star dining experience in comparison.
Katye S.
Évaluation du lieu : 1 Gallatin, TN
I usually enjoy IHOP very much and will pick them over other chain restaurants that serve breakfast at all hours, however, I am very disappointed with this location. Due to certain medical conditions I have, I require special accommodations when eating out and am certainly willing to pay for them. Requested an extra bowl of gravy when ordering, reminded server of this when she brought the food, then had to ask again 5 minutes later, then she brought about 1oz of cold, lumpy gravy(for which I was charged 2.59), the«soft» cooked eggs were brown and rubbery, and the«lightly» cooked pancakes were crispy and she never brought the extra butter that was requested when we ordered. I understand that it is not easy to accommodate my needs, so I always tell them what I need when ordering to save extra labor. This server was rude and unpleasant, and no manager came to the table when my husband asked. We were told«they aren’t here». We will not be returning to this location again, and recommend going to one of the other places that are close by.
Lee M.
Évaluation du lieu : 2 Goodlettsville, TN
Love IHOP. Would give them a 5 any day. Service was a –3 so I guess we go with a 2. Server got lost and finally returned with cold food. Coffee carafe had two cups of old coffee. Server at next table brought us a fresh pot that was wonderful. Will ask cashier to pass our tip on to that server instead.