Kwik Kar Lube & Tune of Galveston

Don’t use this place for oil changes. We asked for high mileage oil but they put regular oil instead. When asked to replace it with what we asked for they said we’d have to pay for another oil change. They also don’t know what a cabin air filter is. We will never use this business again.

I went to the Kwik Kar on 61^st Street for an inspection. Everything went well. The attendants are very polite and helpful.

Great Service every-​time! Tony and crew are the best always expert service! Courteous square deal company. No B.S. here. Andy is always fantastic and will keep you well informed. Never left here with bad feeling… Everyone here has always been courteous. Great to see Tony’s smiling face!

WHY was i charged $ 39.75 for a state inspection?
my car is a 2011, so they did a OBDII inspection [on board diagnostic testing] which is helpful if it were to show a trouble code, BUT
they didn’t bother to «communicate» that extra cost with me «before» they performed the test. MY bad — i should of asked.
didn’t even think to because in 30 years… ive never had to ask — the fee was more or less $ 15.
as a car «service» provider… they «should» always relay information — and give the customer a choice… ONE word… integrity.
when it comes to your car and your safety… there should never be a misunderstanding or hidden agenda.
bad first impression

I will never be returning to this place again. I came in and said that I wanted just an oil change, and they tried to sell me about six other services even though I kept saying NO. It took over an hour and a half even though I was one of three people in the lobby. They WILL try to take advantage of you here, and then get upset when you wont buy one of their $ 89.99 services that they try to push on you. Definitely sticking to the Broadway location from now on.

Be careful. I went in for an oil change that should cost under $ 50 instead I was quoted a $ 200 price if I did not go for the filter replacement program I did not go for that bait and switch they suggest services for your car that you may not need at least they could be upfront about car services. No wifi and cramped lobby.

The guys at Kwik Kar are great. Whenever I drive up they are courteous and quick to check out my concerns. They keep me advised about keeping my ‘elder’ car running smoothly AND will SHOW me what they’re talking about. They do a lot more than change the oil. I appreciate the help.

I’m not really sure where to begin with this review. Maybe it was the horrible service? The über-​long wait? The serviced I paid for but didn’t receive? or maybe it was the roach that was crawling over the cups next to the coffee maker?
I usually go to the one on Broadway, but it was packed on Tuesday morning, so I went to the other location on 61^st street. When I showed up I requested «full service» oil change. «Full-​service» includes washing the windows, vacuuming the floor, refilling the wiper fluid, in addition to changing your oil. I don’t really expect anything great, but its worth the few extra bucks just to get the floor vacuumed.
There was only one car in the bay and a bunch of employees sitting around. «Good», I thought to myself, «I’ll get done quickly». Yeah uhmm… I sat there for over an hour and a half while a girl occasionally came in and tried to sell me additional services like fuel injector cleaning, air filter replacement etc. Yeah no, I needed to get back to work and wasn’t going to waste any more time with these «additional» services which they claimed I seriously needed.
When they finally finished changing my oil, I paid and left. First thing I noticed was my floor had not been vacuumed (despite it being listed has having been done on the invoice sheet). So I tried the windshield wipers — yeah no fluid in them. (this too, said it had been done on the invoice sheet).
I guess they changed my oil, but they certainly didn’t do the other things they were supposed to… they didn’t even replace the old sticker on the window that «reminds» you when the next oil change service was due.
Hmmmm. I don’t think I’ll be returning to this location.