So everyone that knows me knows that I am a fein for Chick-fil-a…so here is my review of this particular location. I came here after a CMYE because it was late and I did not want to go home and cook. The drive thru was extremely crowded, which worked for me since I always like to go into an establishment to order my food(crazy, I know) I walked in and was greeted by a friendly staff member and placed my order of a #1 with cheese no pickles and a sweet tea. I paid for my meal and made my way to the waiting area. I waited, and waited, and waited, and waited… then I said, did they forget my order or me because I kept seeing them give customers who ordered after me their meals. One of the staff noticed me standing there and asked me if she could help me and I told her that I was waiting on my meal. She went to see what was taking my food so long to be given to me and told me that it would be up shortly(I was wondering if they had to go get the chicken & cheese from the farm, lol) My food arrived shortly thereafter and they apologized for my wait, but before I could leave a manager saw the unhappiness in my face and gave me a card for a free meal(yippee) well that turned to be a great ending to a rocky situation. Since most of my time was tied up in the wait, I decided to take my food to sinceI wanted to get home and watch«The Wiz». Well unfortunately for me by the time that I took that drive down US-50 my food was cold and there were pickles on my sandwich, yuck. All in all, I still love Chick-fil-a and they did try to salvage the situation so they are still A+ in my book.
Sharon C.
Évaluation du lieu : 4 Gambrills, MD
I’ve never encountered bad customer service at this location. Each visit is pleasant, my food order is hot, fresh and prompt… just like I like it. In comparison to other fast food chains, Chic-fil-A gets it right. There are no mouthy employees volunteering to tell you why they hate working there. I do see diversity in the ratio of employees, clean facilities, an awesome play area for the little ones and a calendar of events to keep you coming back with hopes that your family will be in tow. Service in the drive through is fast, plenty of parking if you opt to dine in too. My only«Con» is that they don’t offer a military discount on a regular basis. Calendars are for sale that have an array of coupons for food items and free stuff too. I just need to figure out why on the one day they are closed(Sundays) is when I crave Chic-fil-A the most.
Marc A.
Évaluation du lieu : 5 Crofton, MD
Would give this Chick-fil-A 10 stars if I could. Simply the best. Brian the operator is a class act and runs a terrific restaurant. With all of the new places opening up in Crofton, they all can learn alot from this Chick-fil-A. No one can match what they do in the way of treating their customers the right way.
Big M.
Évaluation du lieu : 5 Cheltenham, MD
Fast, quick and good. I have been shocked at how fast the service is at this location. The food is always hot and fresh, and the service is great. The only thing I would change is the location, it is a pain to get in and out of that entire shopping center, especially if you want to go north on RT3 when you leave, but this is not the fault of the restaurant.
Alyssa M.
Évaluation du lieu : 5 Severn, MD
This location is always extremely busy. I like this one because the play center has a higher height requirement than others I’ve gone too… Staff are always very nice and organized.
Susan M.
Évaluation du lieu : 3 Crofton, MD
This is your typical chaotic Chick-Fil-A — it is always packed and crawling with kiddies. I usually order a spicy chicken sandwich with no butter and extra pickles — they always get it right(after rolling their eyes at my special request I’m sure ;-)
Erica J.
Évaluation du lieu : 4 Crofton, MD
I love visiting this Chick Fil A. Even though they are always crowded they are always very friendly and move very quickly. I especially love the«my pleasure» at the end of every transaction.
Jessica B.
Évaluation du lieu : 4 WINDSOR MILL, MD
Haven’t been to this location in a while. There is now a double drive thru! Service is fast and friendly. We dined in, they brought our food to the table plus the servers walk around and check on the dine in customers. The only disappointment is that they no longer have provolone cheese.
Bruce K.
Évaluation du lieu : 5 Charlotte, NC
I love when the drive through crew is on their game. And that’s what we had today when I passed through Gambrills on the way to Prince Frederick. Order at the board, drive up, here’s your food, here’s your card back, here’s your drink, yes the straw is in the bag and yes there are napkins in there too. Blam, blam, blam. Barely enough time to do my Unilocal check-in and snap a picture!
Ric P.
Évaluation du lieu : 4 Severn, MD
When you have that craving for a small snack, skip the calorie & fat drive-thru burger and head to Chick Fil-A. Nothing beats a few chicken nuggets! I haven’t visited this specific Chick Fil-A since about Nov 2013 so was very surprised to see they had remodeled the inside a bit. The condiment counter was moved and a cattle line has been put in. I kind-a like the cattle line as 20 people wandering around looking at each other asking, «are you next?» never suited me. Service was with a smile, and it was fast. Can go wrong with that!
Francisco S.
Évaluation du lieu : 4 Crofton, MD
Ok so its fast food. But the service and cleaness is just inviting to revisit. The food is tasty, warm. Much better than the other fast burger chains.
Emmy D.
Évaluation du lieu : 5 Odenton, MD
This location is one of the best I have visited. It’s down the street from my home, and customer service is great. It’s always busy here, but they mastered the art of speediness. Plus, tonight was the second time in a row that the person at the drive-thru window has liked my car. That’s a plus, no? Camaro is the way to go.
Joe K.
Évaluation du lieu : 5 Annapolis, MD
As far as Chick-Fil-A’s go — this locations is better than any I have ever visited and can say you will have the same experience every time regardless at this well ran location. 5 Stars.
Pat W.
Évaluation du lieu : 5 Bowie, MD
This is the best CFA on the planet. Brian and Pamela Smith have a great team. We love this place!
Laura R.
Évaluation du lieu : 4 Centreville, MD
This Chik-Fil-A is always packed, but service is always great. The food is the same as every Chik-Fil-A, pretty tasty. I alternate between the chargrill and fruit salad and nuggets with coleslaw. Gotta love that Chik-Fil-A sauce as well. Because it is a family restaurant with a playscape, there are always young children in there, which is fine. Mr. Logical and I consider it to be great birth control.
Jasmine S.
Évaluation du lieu : 4 Washington, DC
I’m a big fan of the service at this Chick-Fil-A. It’s literally always busy but somehow always fast. If you chose to dine in, there’s usually a hostess walking around to fill drinks, grab trash, just say hi, whatever. Food wise, it’s chik-fil-a — decent fast food that’s over hyped and really good milkshakes. Although, those chicken biscuits were a brilliant idea.
Kayla S.
Évaluation du lieu : 5 Chicago, IL
By far the best restaurant in the area. Looks busy at times but man does that line fly. So fast so friendly. So good. Try a strip salad with honey mustard dressing with some waffle fries. I love the sweet tea… southern style. :))
Francis S.
Évaluation du lieu : 4 Crofton, MD
Rated 4 stars instead of 5 because it’s a fast-food place, but *what* a fast-food place! I really like Chick-fil-A for a quick family lunch, and have been in many of them, across the country. Chick-fil-A at Waugh Chapel, though, takes it to another level. The staff is friendly and helpful, and the restaurant and restrooms and play area are always neat and clean. My family and I go into this Chick-fil-A a couple of times every month. They run a lot of family-oriented promotions, and there is always a family crowd in this restaurant.(Closed Sundays, like all Chick-fil-A restaurants.)
Aloha-ellen m.
Évaluation du lieu : 5 Odenton, MD
Chick-Fil-A is the best thing that has happened to fast-food! As with many franchises, you buy into the theme and prepared food or recipes. What’s different here is that they include customer service as part of that criteria for success — and they mean it! Friendly-polite(not scripted-polite), no pushy up-selling, the drive thru is always moving(they will put a person outside in a big rush). What a breath of fresh air in this ever growing and impersonal community! There’s a real small-town feel to it all… the younger employees treat you like you know their parents! Oh and the chicken sandwiches are excellent, the fries are fresh, and the place is clean.