Marshalls

Has a few nice things. workers give attitude at times & some of them sit there doing nothing & give you dirty looks. I was checking out a bag which the worker did not charge me for. How did she not see it when it was in front of her face? They should clean the place up I always walk out wanting to wash my hands.

Worst customer service I’ve ever received at a Marshalls.
I found the perfect pair of shoes for a mere $ 14.00, you can imagine my excitement, and went to check out. The lady working the register ripped off the clearance tag and rudely informed me that the shoes were actually $ 32.00 and they were mislabeled. I politely inquired why, and she had a man go check to see what the price on a similar pair of shoes was. He said $ 26.00. She says I can have them for $ 26.00. Then she goes on to imply that I probably stuck the $ 14.00 sticker on myself! How rude! I was dumbfounded! Are the shoes $ 14, $ 26, or $ 32? The manager made a mess of the situation too, so I walked out.
Marshalls needs to decide what to prioritize– a crappy price labeling system or even worse customer service. Take your pick.

So I read this Unilocal that was posted 2 days ago for this store and it had me laughing not because of the comments made but because it’s all true I come to this store occasionally and every time I come I come with my wife and she is always looking for deals… I’m always walking around I like to see the shoes they have good deals for kids… and then I see the (fat girl) and yes she does stand around frankly doing nothing and does give me dirty looks as well. now I thought it was just me but reading this other post it’s not I asked one of the workers who she was and he said she was a manager. There are plenty of nice people which Is why we still come to this location but last week I came in by myself and I saw that same girl and that other guy (gay guy) and they were both giving me dirty looks I’m sorry but if ur management level u need to go do some yoga to release stress and be happy at work stop being sour pusses. I’m sure that guy was a manager too or else why would he be standing around with a manager while everyone else works. People that are nice, the nice young fitting room girl dark hair always nice when my wife is in there taking her sweet time in the fitting room she is always in a pleasant mood wen my wife needs a size she tries get me to go get another size she always directs me to were the item is located. Overall I rate this marshals a 1 stars if the managers would have have better attitude and stop giving dirty looks I wouldn’t be writing this. plus me and my wife ask ourselves imagine (that fat girl) and (that gay guy) how they look at us imagine how they treat their employees. I’m sorry but not professional and to marshals if this isn’t a wake up call to u guys then ur still gonna be receiving bad ratings

Woohoo. Always something to be found at a good price.

Good deals, terrible service. Apparently most of the employees are very rude. The bag I wanted to purchase was on the high end and had a sensor attached to the wall. I apparently didn’t notice and upon checking out the cashier rudely asked me if I had tugged the sensor from the wall. I told her I didn’t remember pulling very hard and just removed it from it’s hanger. She gave me a dirty look and I, afraid that maybe I had super woman strength and pulled it without knowing, asked my sister if I pulled it off the wall… She said I didn’t and that the sensor was already off the wall. After that I blatantly stated to her and the staff on my ass if it really mattered because I was paying for it anyway. She told me to sign the receipt and stated «That’s it.» Rude!

I hate to say this, but I find Marshalls (and Ross) looking like thrift shops (or yard sales) when entering. The merchandise is hardly placed in a neat and concise manner. Most of the things are found in a very schlocky mode. Items can be seen on the ground, out of order, and not really of the most popular or recent styles when it comes to clothing or other items.
I know there are many who find what they need at the store. But for me, there is nothing I need at the site not based upon quality, quantity, and style. Marshalls should marshal their inventory in a more professional and precise fashion.

Terrible customer service! I was looking for a right size pants for my friend. They don’t carry it so i have to ask them to check if near by stores carry it. They don’t have info on system like Target. So, a male worker was calling to check if another store has it but took a looooong time! Other woman worker instructed him to tell me make calls by myself. What a customer service!!! I will not come back to this store in the future!

new employee’s new manager… very unprofessional and rude… they gave me hell… all i wanted was to return to dresses that didn’t want… first the employee and the manager blame me that the tag didn’t match one of the dresses and that the item didn’t came from that store … i was embarassed and insulted by their unprofessional service … i had to walk myself to pull a dress just like the one i was returning with the same tags and make a point how wrong and unprofessional they were… i will never return to this store i rather drive a few miles to a diferent one… even though i have been coming to this one for years… very bad service and rude employee’s and manager!!!

Great deals but has terrible service. Rosie from customer service desk didn’t say a word to us as she was preforming the transaction. «82.56 is your total» was the only thing she said at the end of the transaction. Unbelievable! To make thing worse, Rosie left a sensor tag on one of my wifes shirts. Marshalls, please get rid of Rosie.

What can I say. Its Marshals. Always different stuff. Good colognes stocked at great prices. Can’t complain! If they have it, try the mustang blue! smells amazing!

You never know what you will find here! The store is kept pretty in comparison to Ross. Also, in comparison to Ross I usually find Marshal’s staff much better. Good stuff for a good price, also a good time killer. I come here when I am on a budget and almost always find the right stuff for the right price.
Money well spent.

Bought jeans here. the clothes were all over everywhere.hmm. The only saving grace was that there was a good boutique next door, fashion avenue or something.

This store sometimes has some pretty good things that are much cheaper than if they are bought at other stores. They seem to always have name brand purses and shoes at affordable prices. I bought an Etienne Aigner messenger bag here for $ 40 that costs $ 107 if bought directly from their store or site. There’s usually also other brand names such as Juicy Couture, Dooney and Bourke, Coach, Franco Sarto, or Steve Madden. They don’t carry a lot of shoes, especially men’s shoes. Most of the time I don’t find clothes that I like in the juniors section. I give this store four stars because I don’t always find something I would like to purchase here. Theres a lot of clearance clothes. There is plenty of parking.

Love the deals, hate the location and parking, especially on the weekends. The parking lot is super tiny, so you’re likely going to have to park a bit out and walk.
The store is smaller than other Marshall’s I’ve been to, and they don’t have as much things in stock. I usually love browing through the trinkets isles; but there were barely much to look at.
I come here when I need something ASAP because it’s conveniently close by, and I know the layout of the store.

I don’t usually shop at Marshalls, but I stopped in here to kill some time. I have to say: this has got to be one of the cleanest and most organized Marshalls I’ve ever been to. A-​OK in my book.

Need new jeans? Marshall’s here I come!
Place is conveniently located at the end of a strip mall with plenty of parking.
Dressing area is clean, so you don’t have to worry about a roach tripping you and rat stealing your wallet.
Service is decent. There was this one asian working there with huge melons, she made the trip all worth it.
Gosh I am a pig.

I visited one of their newest location off of Chapman in the city of Orange. That location had a great selection of shoes … but I was disappointed with their other depts. I came back to Marshalls in Garden Grove. I love to shop their houseware, frames, and especially their discount area in the back of the store. They offer more variety and more discounts on discontinued items. I luv my Marshalls and I’m there once a week to see what has come in …

Great store to find bargains on pretty much anything. The store is clean and staff is friendly.

Got a gift card and spent it quickly!
I was able to get 2 skirts, and a Paul Frank sleeve for my laptop for about $ 30. I was stoked! Especially because I had been eyeing that exact sleeve for MONTHS on the PF website. But I just couldn’t find it in my heart (or bank account) to pay $ 50 for a sleeve. But thanks to Marshall’s I got it for only $ 15. :’)
And I also want to add that the new dressing rooms are nothing short of AMAZING! They got a complete make over! New mirrors with lighting that will have you staring at yourself for a while! And they have cute things to hang your clothes that say things like «Definitely» and «Maybe Later» so that you can separate your clothes after you’ve tried it on. SO CUTE.
I wanna go again just for the dressing rooms. :D

I’m a fan of this marshall’s. Always has something I want.