Rude, dismissive and won’t allow you to bring tile samples home to see how they work in the space they are intended for. I’ve never come across a tile supplier that insisted that you can pick a tile by photographing the space alone. Amazingly rude woman who believes that because she calls herself an interior designer she knows everything and you must know nothing. Won’t be back. Waste of time.
Mike C.
Évaluation du lieu : 5 Venice, Los Angeles, CA
Great selection and customer service. Very patient and good about providing samples. This is my first and last place to go for tiles
Adrienne M.
Évaluation du lieu : 1 Venice, CA
I agree with the others, Rude, Rude Rude.
Marco M.
Évaluation du lieu : 5 South Gate, CA
Hey guys check out this link from my dad at ceramic tiles at their best
Dawn S.
Évaluation du lieu : 5 Oradell, NJ
had my lowes tile order cancelled(will never shop lowes again) and went here in desperate needing immediate stock tile. the employees went above and beyond to help, even staying after closing to fulfill our order. the tile is made in italy and cost less than lowes. amazing. can not wait to but a bigger place and need tomuse them again some day!
Sara M.
Évaluation du lieu : 5 Los Angeles, CA
One of the largest tile selections I’ve seen on the Westside, with very competitive prices and speedy lead times. Their staff is also very helpful!
Careful S.
Évaluation du lieu : 2 Santa Monica, CA
There are in fact two levels of experience at Import Tile Center. There are helpful and experienced staff, and then there is the one guy most likely to offer to «help» you. You _will_know the difference. He invented ceramic tile and remains the world’s authority. Simply find someone else, rather than leaving. Why he continues to be on the sales floor is «beyond me»(actually i do know why– because he is one of the family members) They are a reasonable supplier– just don’t believe them when they tell you how much it will cost to set the tile.
Darius R.
Évaluation du lieu : 5 Los Angeles, CA
I was recommended to go to Import Tile center, after having difficulty finding the tile I was looking for. I was greeted by a lady named Fariba whom not only helped me find the tile I wanted but also came to my house to design my whole entire bathroom. I was extremely pleased with her knowledge, the availability of the product & the friendly service I received. I have a kitchen and 2 other bathrooms to do, I will definitely go to them again, especially since I saved alot of money by having Fariba design my bathroom. It was a pleasure!
Dan G.
Évaluation du lieu : 5 Tarzana, CA
My wife and I were referred to this tile store based on its selection of tile, product knowledge, customer service and pricing. We were at their showroom for roughly 3 hours before we bought beautiful travertine tiles for our living room! It was clear to my wife and me that the employees at this tile store really work hard to earn that sale and make you a customer for life! Reuben was our sales guy, and we always felt that he was looking out for our best interests and wasn’t one of those pushy sales guys. It’s worth it to check this store out if you’re looking to buy some beautiful tiles, travertine or even marble, and the prices are definitely competitive! Check it out!
Oscar T.
Évaluation du lieu : 4 Santa Monica, CA
I think these guys probably do cost a little more, but I think it was worth it. I found them to be attentive and incredibly experienced. Also, their showroom really covers most everything. I would definitely use them again.
C T.
Évaluation du lieu : 1 Los Angeles, CA
Dumbfounded by the rudeness of the male staff member here today. Apparently he knows everything, including that the tile I am trying to match in my photo doesn’t exist, and I must be crazy… except I found it at Lowes an hour later. The other tile I was looking for(brand) apparently doesn’t exist either, because he’s never heard of it. But he’d be happy to sell me something comparable for a 25% higher price=rip off. Give me a break, I’ll never go back. I need tile, not arrogance and a ridiculous attitude problem!
Cliff C.
Évaluation du lieu : 1 Los Angeles, CA
Picked my own tile since no one bothered to help. There were 4 employees and 1 other customer. One lady sitting behind the counter told me to ask the sales desk for help. The lady at the sales desk was busy crunching numbers on a calculator. I asked the 3rd lady and she said she was busy with a customer. After picking my own tile, all I needed was a price verification. If everyone is busy, at least they can acknowledge a customer and say they’ll be with me in a few minutes. I guess they don’t need my business since they’re the only game in affluent Santa Monica.
John L.
Évaluation du lieu : 4 Old Westbury, NY
Very nice store with a wide selection of tiles. The staff is friendly, knowledgeable and not pushy(which is very important to me). If you go there ask for Abraham/Issac or Ruben.