Alternative Management Group

This has to be one of the worst management groups I’ve ever dealt with. They are so unprofessional! Dawn Black and Mark Johnson are extremely rude! I’ve dealth with an issue with a neighbor for months now and Dawn stopped taking my calls. I had to call and give her a different name just to get her to take my call today and even then she was rude! I can’t believe people like this are able to stay employed!
I wish I had a zero rating to give them, so I’ll have to settle for the 1 star!

I wish I could give zero stars. DAWN BLACK rudely stated I am complaining about a leak in my ceiling. Are ceilings supposed to leak? Very Uprofessional! I recieve a call from 2 149 169 312 asking me if I have a leak. The caller doesn’t identify herself and asks me when I will be home to look at the leak. As I am still trying to wrap my head around what’s going on, there is a child screaming in the background. I assume this isn’t a professional entity and tell them to stop by when I am home which is around 6pm. The lady says ok and gets off of the phone. 9 minutes later a lady calls identifying herself as DAWN BLACK with ALTERNATIVE MANAGEMENT (calling from 972−503−2644). She tells me that she cannot send the guy to my apartment around 6pm because that is just too late. I say «Ok, well usually when I send a maintenance request, the company usually gets a key from my management office and completes the job.» She screams into the phone «why would we go to your management office when you’re right on the property. If you’re going to keep complaining about the leak you should help us.» She was refering to my original request sent over a week ago where I only had huge bubbles in the ceiling. Now these bubbles have grown into leaks but I am «complaining»?? I explain to her that I am not on the property and that I am work. She begins yelling again and I end the call. Never have I been on the receiving end of such rude and unprofessional service because my building’s HOA and it’s management group have failed to look into a hazardous situation such as the roof leaking which could have been addressed before it got this bad. This is utterly ridiculous.
Your Desired Resolution:
I first need my roof repaired. I then need an apology or acknowledgement from the Alternative Management and my HOA regarding the conduct of Ms Dawn Black.

I cannot say anything good about this company, they lie, are rude, non-​responsive and I believe incompetent or con artist. Which ever it is, it’s one of the most miserable experiences I have ever had. I need a good Attorney. ASAP!

This company is worthless, they cannot properly manage themselves much less someone else’s property. They manage my condominium but do not do anything but collect monthly dues. Most of the lights are out on our property, there is trash everywhere, tenants do not get fined for violations. When property owners complain or inquire about problems on the property, the management, (mainly Mark Johnson) never do anything to resolve the problem.

If zero was a rating, it will be too high for this company.
Hello, all, I need your help to find a good Attorney to challenge Alternative Management Group who started charging $ 33 monthly since March 2013. I was informed that it was a special assessment for a year and would end in March 2014. The special assessment has continued to be charged to this day and Mark Johnson has completely refused to advise the owners what the special assessment is for and when this Levi placed on the homeowners without justification but Mark Johnson is the most difficult person to talk to, he is rude and does not allow you to speak. He barks down the phone at me trying to intimidate me. Please if anyone can recommend a good Attorney, please contact me on
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If only zero stars were an option. As a Realtor and real estate investor I have experience with several property management companies. This company is the worst I have experienced by a wide margin. They are unresponsive, rude and incompetent. If you are looking to employ a property manager look elsewhere.

Incompetence at its finest! Alternative Management Group (AMG) is paid to manage my condo’s HOA, however they do nothing but cash checks from the owners. Mark Johnson who is in charge of managing my property is the biggest idiot I have dealt with in my 30 years on Earth. He completely disregarded my questions about why my HOA has only had one meeting since I purchased my condo four years ago. He refused to tell me why there hasn’t been a meeting and why I was failed to be notified that there would be a $ 25.00 increase in our monthly dues and to what this extra money was going towards.
One of the renters that lives across the hall from me is paid by Alternative Management Group to be a porter for the property. In addition to having the same work ethic as Mark Johnson and not doing anything around the property as far as cleaning up except for picking up a few pieces of trash once a week, the porter also had his door kicked in by Dallas Narcotics, yet AMG still gives him a paycheck.
I can’t even call the tow truck (people park in my reserved parking spot almost daily) that is responsible for our condo’s parking lot because AMG has forbid them from towing vehicles unless it is called in by someone who works at AMG or a security guard. This would be fine with me however nobody at AMG answers the phone after hours, not even at their emergency number and as far as a security guard goes, it has been three plus years since I’ve seen one on my property grounds (I don’t even know if we are still paying for one because we haven’t had an HOA meeting since 2011).
These people care nothing about the owners whom they are supposed to manage property for. Stay away!

Whatever you do, DO NOT extend credit to this company. I’m still waiting for a return phone call or email from 10 months ago… if they do respond, I’ll certainly update this.

I second Randy C’s opinion. Unresponsive is an understatement in my case. If your considering this company and live in a small community, advise you do thorough interview first. Make sure they are committed to you and your neighbors best interest. Ask the right questions, do your research and compare your options. I purchased my condo about 10 months ago and am so far underwhelmed. Action items from a homeowners meeting, early September, have not been acted upon to date. Nada.

Not responsive in returning tenant calls.
The emergency after-​hours clerk is very rude and has been known to hang up on clients.
This reviewers opinion is; HOA’s can do better than this mgt. company.