Maybe it’s because I was just dropping off packages and don’t buy anything from there usually and use their other services, but whenever I drop off a package for UPS delivery, which isn’t often btw. The staff kind of grumbles and one time even asked why I didn’t have UPS pick it up. I wouldn’t recommend this place to drop off your packages. They might have other good services and I regret not being able to use them. I only use them out of convenience, since I discovered the UPS store next to the Target by North Garland Ave. I’ve had better service.