I live around the corner from here and have been coming here for a few years and it’s recently going downhill FAST. The last three times I came here they managed to mess my order up big time and then when confronted about it they were actually rude to me about it! It seems the staff and management keep changing, I’m not sure if this is what’s impacting the poor service but regardless the service I have received at this location is subpar for even a fast food restaurant and at this point I would rather drive to another location and receive better service. I MIGHT be able to understand messing up orders, but poor customer service is unacceptable.
Chrystal S.
Évaluation du lieu : 4 Rockwall, TX
Eaten at this location a few times and it’s been consistently good. I’m a «Buenohead» so I have eaten at quite a few locations in DFW and I will go out of my way to eat at this one. Today I was closer to a Richardson location but went to this one instead. The food looks and tastes freshly prepared here while other locations fall short. The Muchaco is a prime example-here, the bread is fresh, lettuce, cheese and tomatoes are fresh, meat is not greasy. Everything is portioned well too. At other Buenos it is tiny, greasy, smashed and stale bread. No Bueno. The drive thru is much faster than eating in but that’s not a deal breaker for me.
Cassie R.
Évaluation du lieu : 5 Allen, TX
I needed to grab a quick bite before going back to work, so I went through this Taco Bueno’s drive-thru. Friendly and expedient service, totally hassle-free and even greeted me with a smile at the window. Thanks TB staff!
Scott C.
Évaluation du lieu : 1 Garland, TX
The absolute worst Taco Bueno around. I’ve been coming here a long time and it used to be just an average, not great, not bad TB. I’m guessing there’s been management changes over the past year or two because now it’s Bad. The cashier says nothing, no greeting, nothing, the past three times I’ve been here. No «thank you», nothing. If you are needing to be somewhere by a certain time and you see more than two people standing waiting on their food, beware. Two weeks ago when I was here, three items, 25MINUTES from the time I ordered till the time I got my tray. It’s unfortunate that I still come here once in a while, this is only because this place is literally right around the corner from where I live. This place is a failure. Ha, and I’m the Unilocal«Duke» here, lol.