Team Powersports

Stopped here today to see new yamaha fz9 my first visit where a salesperson did not attack like a used car lot, the person I talk to was nice and no pressure but I bought a honda this summer and saved over $ 1300 going to Honda dealer in rockingham, by the time they add on dealer fees you are looking at least $ 1000 over retail to buy a motorcycle here! Ouch!

I went back and forth between 2 and 3 stars on this one and settled on 3 for a couple of reasons, 1. This was my husband and my first experience here and 2. The employees were friendly.
My husband took his motorcycle to have new tires put on, an 8,000 mile checkup and an inspection. I followed him there, so he could drop the bike off and waited… and waited… and waited. Again, the employees were very friendly, but took a LONG time to get his information and payment. My husband was told they would call as soon as the bike was ready to be picked up and it would likely be that night or first thing the next morning. The next day, after not hearing from anyone, my husband called them in the evening. He was told the bike was done, but they close in 45 minutes. Ummm, thanks for the call!
We ended up having to wait until Monday to pick the bike up, since they are closed on Sunday. I drove my husband back Monday afternoon and again waited… and waited (you get the idea). It turns out they didn’t do the inspection. Apparently the employee who worked on his bike is not certified to perform inspections. Okay, so why didn’t someone else do it in the three days the bike was sitting there? It only took about 10 minutes for the inspection (not sure how thorough that was), which they did while we waited.
Since this was our first experience here, I’m sure my husband will go back again. Hopefully I can give an updated, better review next time.