Had to wait a little bit but it was around one of the busiest time of the day. Think they just need one more employee. Besides that Christina,(whom I believe is the Manager), was very courteous and professional, even though the drive-thru was crazy busy! She performed multiple tasks VERYWELL! Took my order over the counter and another from the drive-thru at the same time and didn’t miss a beat! To top it ALL off she made the best iced coffee that I have ever tasted at ANY Dunkin Doughnuts! If you to take a peak at what I mean… check out my pics… Mmmm, Mmmm, Good! Thanks so much for a 5 star coffee, Christina! The 4 star rating is not concerning Christina and the other employee but for the fact they need more help during their busy moments!