McAlister’s Deli

Can’t go wrong with a big old sweet tea! If you can’t make up your mind, get pick two. My favorite is the Italian salad and Spud Olé! Their spuds are delicious and very filling! If you are extra hungry get a nacho basket. They take your order and then give you a number and will bring it to your table. If you need a quick place for lunch, give it a try!

This was my first time visiting this location. The girl taking my order was friendly and attentive. My order came out quickly (it was to-​go). The cook got my order wrong, so I went back into the store and told someone. Not only did they fix it, they apologized three different times and gave me a free piece of cheesecake. That’s customer service! I really liked their sweet tea, which is always a bonus! I’ll definitely give this place a try again. Especially considering the fact that everyone messes up sometimes, but how you handle it determines how I feel about returning.

What happened to McAlister’s? Just finished dinner — what I could eat of it. The baked potato was underdone and barely warm. The cheese and butter wouldn’t melt if that tells you anything. The salad was flavorless and the portions were TINY. My sister got a orange cranberry club and potato salad — it looked like a kids plate. Seriously, what happened? You can tell they are cutting back — no extra napkins or croutons on the salad. Weird.

We’ve always had great service here. The staff have always been accommodating and the food service is great.

Not a real New York deli. A chain poor copy. Food is cookie cutter prepared so anyone could work in the kitchen. I won’t be back

My little girl has a peanut allergy and they handle it pretty good here. The food is good and price is fair

So, today is the fifth time that I have visited this particular location since I have been working in the Gastonia area. And, today is the third time that they have screwed up my order. About two weeks ago I ordered a salad for take out. When I got back to my office and as I was cutting up my salad, I suddenly noticed a balled up yellow receipt in the bottom of my container. Gross! And it wasn’t even for my order! I called the restaurant and spoke with the manager he told me to come back and he would make another salad for me himself. I had no worries that they would do this because McAlister’s has really good customer service. The inconvenience was me having to get back into my car and drive back to the restaurant all the while being hungry and ready to eat. He did give me a free drink for my troubles. The second screwup occurred within that same week. Again, I ordered a salad and asked for blue cheese dressing. When I got back to my office and began to pour the dressing on top of my salad I realized that it was ranch dressing not blue cheese. I don’t like their ranch dressing so this totally ruined my salad. I again called and spoke with the same manager his name was Andy by the way. He even remembered my name before I could tell him that it was the same lady he had spoken to earlier in the week. He again apologized and offered me a free salad and a free drink. Of course, I had to drive back to get the second salad. This time he gave me a gift card for $ 10. Now that was a nice touch. Now we come to today. I ordered something new off the menu. It was supposed to be a Cobb Club sandwich. Which is supposed to come with turkey, bacon, avocado, lettuce, tomato, Gorgonzola cheese, and mayo. I used my $ 10 gift card to get this sandwich. Something told me that I should have checked my order right there at the counter before I walked away. But I thought to myself, what are the chances of them screwing up my order three times in a row. Well I was wrong. I looked at my sandwich and lo and behold there is no bacon to be found and, in addition, no avocado although I do see small smears of something green which I presume to be avocado. I was expecting avocado slices. Silly me! So, as I am writing this review, I am pondering whether or not I should call my BFF Andy again to to bring this to his attention. This is the moment when you don’t want to be seen as a pestering troublesome customer. However, I hate to keep coming back to this location only to be nervous that my order is going to be wrong. I know, I know, first world problems! I think what I will do from now on is to definitely check my order right there at the counter and have it corrected before I leave the building. I am giving McAlisters a 3 star rating only because the manager was very nice and gracious and was willing — without an attitude — to correct my order.

I decided to give Mcallisters another chance and this store was 100 times better than my last experience! The store was clean and even had a mural on the wall with local high schools which was a nice touch. I had a half club sandwich and half bacon spud. My mom had the Savannah chopped salad. The food was quick and the potato was hot! Much better experience.

Used to be impressed with this place. Not any more! Went there for supper on 8÷27÷13, 7:45. Wife and I ordered soup and sandwich with drinks. $ 18.76 for a cup of soup and a sandwich? Wow!
I ordered a «Big Nasty». I have had this many times and always enjoyed it. Not on this nite. Waitress brought our meal and my sandwich consisted of a sliced bun with beef on top… No gravy, no cheese! When I asked the waitress what this was, she looked very confused. When wife asked about the gravy she looked more confused and the said «Oh, you want gravy?» And promptly left. She returned a few minutes Later with a small cardboard cup with a small amount of gravy in it, which she sat on the table and walked off. No comment…
I poured the gravy on my sandwich and commenced to eat it without the cheese. One bite and I found the gravy was cold. Not room temperature cold mind you, I am talking refrigerated cold! My wife lost it and grabbed my plate and went to the counter. About 5 minutes lated the waitress returned with a correct «hot» complete sandwich. She hung around apologizing while I ate and returned 3 or 4 times to apologize more.
Some guy came by to ask us if we wanted more drinks, when it was quite obvious we didn’t. In hind sight that may have been a manager. Not quite sure.
Not a pleasant dining experience to say the least. Waitress did not have a clue and management was… was not!
I went to the McAlister web site to do a survey. It requires a store code from your receipt. No such code on my receipt!

This is a great place prices r high but its a good place to eat and have a family dinner.

Love McAlister’s Deli! It’s a nice change from the normal chain sandwich shops. You order at the counter and they will bring your food to your table. They have a range of items to pick from… salads, soups, sandwiches, or even stuffed baked potatoes. Also, I think you can make any sandwich into a wrap. I always go with the McAlister’s club, love the honey mustard dressing they put on it. You can choose from a range of sides including chips, fresh fruit, mac n cheese, potato salad etc. And don’t forgot to get their famous iced tea! It’s one of the few places I will drink sweet tea.
Great fast food alternative!

I hate to be a downer but… I was very underwhelmed. The menu looks good and is very extensive, and I will say that between my wife and I we only tried 2 things, so maybe we simply chose unwisely. We had the French Dip and the «Big Nasty» neither of which deserved more than 2 stars. The french dip was a roll that was just taken out of the bag, not toasted, heated or anything and the broth, charitably call «au jus» was insipid brown water that was room temp. there was quite a bit of beef but it had very little flavor. At least it was tender. The big nasty, which is really the same sandwich but served open faced with gravy poured over the whole thing, suffered from all the same problems, except that the gravy was a brown gelatinous mass that was too salty. The thing I hate is that it is obvious that it was heated in a microwave, in some spots it was piping hot, actually so steaming hot that you couldn’t eat it and in other spots as close as 2 inches away it was cold. The Mac and cheese suffered from the same syndrome. If you don’t want to serve hot sandwiches, then take them off the menu, don’t give them a nod and then proceed to execute them poorly. Some things on other people plates looked good, others, not so much. I did see a lot of food left on plates on tables after people left, not a good sign in my book. It’s a shame, this place has potential, maybe they will figure out what they are doing wrong at some point.

For a chain and fast food they are one of the best at what they do! You can eat healthy here or load on the calories. The sandwiches are so large my wife and I usually split one. We love the orange cranberry club and of course… their sweet tea.

We were excited to run across McAlister’s to get something to eat. You know how it is; when you don’t want to see a fast-​food restaurant! My order for the family included a Grilled Chicken Caesar Wrap (wonderful) and a Grilled Chicken Club (fabulous), along with two kids meals. We had sides of fruit and potato salad (both were delicious). I will pass on the lemonade on my next visit and try their famous iced tea (did not taste). I am from the North and I don’t get why I should try to sweeten cold tea… McAlister’s is a great option for when you just want something to eat and you have no idea what you want. You will find something great at this restaurant. Service was great and the wait was relatively short. We all left very happy! Did I mention the carrot cake?! It is the real deal and it was DELICIOUS! Check out my photo.