Wow just wow Memorial Day weekend and we waited 30 minutes for someone to help us –not b/c they were busy but b/c they were understaffed. We asked to see a manager to ask about a product that was on clearance but priced higher then new and he wouldn’t even come to department no wonder the lowes has 10x the crowd!
Holly W.
Évaluation du lieu : 5 Gastonia, NC
I just had a great experience buying an over the range microwave. They had the lowest price on this particular microwave and the extended warranty was very reasonable. HH Gregg wanted $ 149 to have it installed and Lowe’s wanted $ 99. I’m only paying $ 59 installation with free delivery and they will haul away my broken microwave too! I definitely got the best deal. They made my purchase very simple and easy. They even keep a copy of my warranty for 7 years incase I lose my copy.
Michael N.
Évaluation du lieu : 1 Charlotte, NC
Okay so normally I hear good things about home depot and how helpful everyone is. Normally I go to Lowe’s if I want to be ignored(ouch! sorry Lowe’s). There was a specific product that I wanted. Checked online first and saw they had 17 in stock. The associate watching the department had no idea what the product was and could not find it; he didn’t really try that hard either, or check on the stock number. There was noone at a register up front at first for other items; a female employee was running around and griping about being short handed and«who was going to run the register?». Flash forward one week — I had to actually order it online and have someone bring it to the service desk for pick up to have someone find it. Upon pickup, I was promptly ignored by the service desk associate who was on the phone for 5 minutes. Someone else finally noticed I neede help and came over. Ugh=will not be back to this location. Have had pleasant experiences at some HD locations but not this one.