Tijuana Flats

Love Tijuana… I always enjoy eating here they have great tex-​mex. I love the flautas… chips…guacamole…toastadoes…black beans… nachos…the food is great and always satisfies. The staff are always friendly and helpful.

Utter disappointment. We were so excited to see one of our favorite Florida restaurants come to NC. Food was cold Meat was nearly nonexistent on taco and the tomatoes on the salad were putrid. Also Tijuana flats usually has the friendliest and funniest staff and these were just rude and nasty.

Meh… Been here twice. Very underwhelming. The entire model needs to change. When you have a price point of $ 9-​$ 14 for lunch you need to provide higher levels of service.
1– stop handing menus at the door. This confuses people in thinking they can sit down and order. Everyone says «oh, I guess I have to go up to the counter to order».
2– this leads to ringing people up before the meal, and if you pay with credit asking for a tip before the meal has even started. Both my visits deserved no tip, although I left 20%.
3 — don’t make customers get up and go to the counter for a refill. You are very quick to offer a drink while reading over the menu, but why must the service stop at that point.
4 — the overall food quality has decreased significantly since the corporate take over. Chintzy amounts of meat, up charges for everything. Overall a worse food presentation.
Overall, if you want $ 9-​$ 14 for lunch, you need to act like it, and serve quality food.

Is this the only Tex-​Mex Restaurant that I’ve been to? I can’t remember. Nonetheless TF separates themselves with an extensive hot sauce selection that the hubs can’t get enough of. He’s a fan of all things spicy (duh…he married me right?!?) but I can only tolerate a little bit of spice and a lot of sweet so I’m also able to find something here that’s enjoyable. The list of items available to add to your burrito, taco, or burrito bowl are limited, but the quality of the items gain ground with true flavor. It’s rare that you find true flavor in toppings nowadays! They even have beer on tap! Score! The décor is crazy! I couldn’t imagine bringing young children here at night… hell I almost had nightmares with the murals seemingly coming out of the wall! But very cool though! Seems to be a mix between hippie chic and The Fan (Robert De Niro/​Wesley Snipes). The only lackluster thing about this place is their chips… they could stand some improving… kinda meh. But service is great so just dunk the chips in the great sauces and call it a night!

I guess I’m just not the Tex-​mex, hipster spot type. I was willing to try anyway. I went for the simple staple Quesadilla with steak. My honey who loves this type joint had a burritto. Between the two of us, neither thought the food was very good. The steak was minimal for the price and the flavor was as bland as possible. The guac, ugh the guac was uneventful. I was suprised that I didn’t hear, «Welcome to Tijuana Flats!!!» like the carbon copy does. I really wanted to like this place but just couldn’t. I will say that the décor was interesting and cool. The staff was quick and informative. This is probably a great spot but for $ 25+ I need to taste the great in the food and this just didn’t have it.

The service was 5 stars. We were greeted to an open door and a welcome. We were then handed menus and given the daily specials.
We came in with the lunch crowd and we were served quickly and accurately. Throughout the meal we were constantly checked on. It was hard to tell who was management and who wasn’t, since everyone seemed to care how we were doing. I will definitely be back. The 2 tacos for lunch were amazing. And they have tons of sauces to top with from light to medium, not much for us that like them really hot. But still a good flavor with decent heat. 3 of us ate for 20 bucks. One of my new favorites on the blvd and cheaper than most. The easiest way to put it is chic-​fil-​a service with a tex mex menu.

Food was OK. I came for. lunch and order blackened chicken no borrito which is borrito in a bowl made with rice, meat and toppings. The food was just average was not impressed. The chicken was very bland, small and almost thought I had a vegetarian bowl. The staff was polite but stood around in a circle talking to each other most of the time. They say its a full service but when you walk in you have to. order and pay at the counter. The food is made i n the kitchen where u can’t see it unlike other places. I don’t know why they call themselves waitress and request a tip when they dknyo do anything. Kinda confused at the concept. This is a fast food joint that’s like Chickfila having waitress!!! Maybe this place is better at night. I don’t know. They have a lot of beer and drinks optionsm prices look good! I would suggest trying this for the beverages. Also they have a lot of hot sauce a to try and they are good and you can purchase them to take home. I probably won’t revisit. Not impressed and food was just OK. I will say bathrooms were very clean!

I loved this place! The staff is always a delight to interact with. The food is always outstanding and I am in love with the hot sauce bar! I order the burrito bowls and am never disappointed in them. On top of all the amazing food the décor is dope! I have been to these chain in Flordia and never a disappointment.

Wrote a prior review on this place but just wanna follow up. This right now is my favorite burrito spot here lately. The burrito is just really well made and isn’t hard on my stomach. So right now, this is my go to burrito spot and that’s saying a lot. Cause I crush burritos on the reg

Had a very enjoyable experience. Upon entry, the manager held the door for us and asked if we had dined with them before. (No.) He then showed us a menu and explained how to order. Cool, I like instructions in a new environment. We sat at a table and someone took our drink order and brought them right away. Small but decent beer selection. I had a can of Dale’s Pale Ale = aaah refreshing! They plan on having 3 NC craft beers on tap. The guacamole = good. The salsa = just okay. The queso = good but a bit runny. I like that they put salt and pepper on their chips. My Fresh Salad with steak and fresh jalapenos was great with the avocado dressing. At first I was a little scared of the whole wheat tortilla bowl, but it was delicious, crispy and not greasy at all. Service was on the money. The hot sauce bar is a cool feature and the décor is insane (in a good way). Love the mural of what my kids called the «Frankenstein Zombie». Really nice selection of kids meals. If my kids are a barometer, they ate everything and they rarely do… In a nutshell (or maybe taco shell), good food, even better service.

I LOVE Mexican and Tex-​mex food, so I’m pretty critical about any restaurant in this category. I found the food lacking flavor. My burrito was a bit mushy on the inside, probably due to the fact they use a stewed chicken mix (some places call it chicken ranchero, chicken tinga, chicken reàl) rather than freshly grilled chicken. Salsa, although fresh, tasted like plain crushed tomatoes. The chips were over-​salted, perhaps to make up for the salsa.
I will say the service and hospitality was fantastic! They saw us approach with a baby carrier and opened the door for us. Also because they were not too busy, they offered us full table service rather than ordering at the counter, which was much appreciated.
Not sure I’ll return because of the food.
Other options are much tastier… Moe’s, Qdoba.

Not a fan of the food. The décor was very cool, the staff attentive but nothing majo about the food. Save your $ and go to Moes

Recently opened in Gastonia. Staff was very friendly and attentive and service was fast. Upbeat décor and good family atmosphere. BUT the food was mediocre at best. Burrito appeared to be large, but mostly tortilla. Paid extra for steak, at best had 7 – 8 little pieces of steak. Mostly filling, lettuce tomatoes etc. For the money, I’ll stick with Moe’s from now in.