Crystal Bride

I dont know what all these other brides are talking about. Had a horrible first impression that should have warned me not to go. Not very accommodating. I called ahead to tell them I had five guests coming, but they said they only had four chairs and that they *MIGHT* be able to pull another chair. I thought about it and called back to say they need to provide enough chairs or I would cancel it – did not want to deal with that awkwardness if they could not… after some snarkiness from one of the employees she finally looked at how many other guests other brides would have and said they could. Sheesh. Got to the appt and they wanted me to give all my contact info and asked if I planned to buy or rent a house – obviously they sell your info and I refused and I was offended they even did this. Then the lady asks me what my style is – ah, I called ahead and told you guys. Had no dresses pulled. She picked literally one dress for me. I tried to tell her what I wanted but she said they didnt have it. Didnt even try. THE SELECTION IS EXTREMELY POOR. All i wanted was a tulle skirt and an empire waist. It was a chore just go get her to pull a few gowns to show me. She kept saying they were ordering more in three months. Um, not waiting for your store to catch up to current fashions.

Crystal Bride is the first place that I went to check out wedding dresses and I wound up not purchasing a dress after my appointment. So I guess you could take my review with a grain of salt. I found the whole experience to be a lot more easy going and fun than I thought it’d be, therefore the 5 stars. I’d wholly recommend any bride to ask for Kayla as their consultant.
Street parking (thankfully not parallel parking) was easy on a weekday evening. You fill out a quick questionnaire before you’re ushered upstairs to where the wedding gowns are. I honestly had a lot of anxiety about dress shopping. I’ve already been inundated with tons of unsolicited opinions on how my wedding day should be and it’s all but killed my excitement for planning. I was worried about a pushy sales lady just making it all worse but Kayla was the farthest thing from it. She listened, was respectful of my budget, and was so easy to get along with.
My appointment started with her encouraging me to take a look and pull a few dresses that may catch my eye. She explained that since it was my first time dress shopping, it’d be better to start by trying on a few dresses initially so that I don’t get overwhelmed. After I tried on each dress, she’d ask what I liked about it, what I could change, etc. I appreciated that Kayla asked if I preferred that she help me get into gowns or if I’d rather have my cousin help me and then she’d step back into the fitting room to finish clipping the dress. She just made me feel completely at ease and never gave her opinion unless I asked first.
I wound up not purchasing a dress just yet because I feel compelled to check out at least one more place. I really loved a Maggie Sottero dress though and upon looking it up later online, realized that Crystal Bride had priced the dress fairly and even competitively. Kayla was very transparent about additional, possible charges like a rush charge or alterations.
Making an appointment online or via phone is easy to do. I’d recommend making one at least a few weeks in advance if your schedule isn’t very flexible.

After looking at bridal gowns at over 9 stores, trying on at least 100 dresses and coming in contact with 9 or more different bridal consultants, I can honestly say that The Crystal Bride was by far the best and exceeded all of my expectations! The first time I went to the boutique, I had Hayley as my consultant. As we were talking she mentioned she hasn’t been in the industry all that long, in the grand scheme of things, but let me tell you, she was the BEST consultant I had out of every place I went! She is so sweet, sincere, funny and friendly and I honestly felt like she was one of my friends versus a total stranger helping me put on dresses! After that visit I had found a dress I liked but I wasn’t sure, so I kept searching. I decided to come back about 2 weeks later and look through the dresses once more and try on some different styles I hadn’t yet tried on. I of course asked to be placed with Hayley again and she was so patient and understanding with me, even though I made her look through the racks with me again and was being picky. I tried on a dress I hadn’t before and instantly knew it was the dress I wanted to call mine and just had to have for my wedding day! Hayley gave me shoes to try on with the dress and jewelry and a veil to get the whole «big picture» look.
Just this past Saturday, I went back to The Crystal Bride with my bridesmaids and mom to look at bridesmaid dresses. It was our last stop after going to 3 other bridal and looking at probably upwards of 40 dresses where I hadn’t really found anything the girls and I were crazy about. Of course we found a gorgeous bridesmaid dress, in just the right color AND my actual wedding gown had already arrived, which they had pulled for me to put on if I wanted to. I wasn’t placed with Hayley this time because I needed whatever appointment they had left on a Saturday, but Hayley did stop by, as she remembered me and asked how planning was going, etc. The woman who helped my bridesmaids and I (I forget her name. She was shorter, blonde and was at the front desk when we came in) was also absolutely great and so helpful! My mom even found a few gorgeous potential mother of the bride dresses at the store specifically designed for mothers, which is attached to The Crystal Bride. To top it off, my bridesmaids got 10% off their dresses since I had purchased my gown there. I would recommend The Crystal Bride to any bride searching for their dream wedding gown or a bridesmaid dress who wants the best customer service there is! I am so glad they are a part of my wedding planning process and am grateful for their help and all the staff that I came in contact with there!

Our daughter was struggling with her wedding dress. It was chosen, paid for, in alterations… but not bringing the joy she wanted. Wedding is in 6 weeks. What do you do? You go to Crystal Bride and hope for a miracle. Dress found. Someone to alter it found. They went above and beyond to solve our issue, but more importantly bring joy to a tense situation. Thanks for all you do!

I bought my wedding dress from this beautiful and helpful shop! It was suggested by a good friend and she was sooo right. Wonderful people, good prices, and great open selection.

Beautiful dresses! I tried one on for the style. It was gorgeous, felt like a beauty wearing it.

Coming from the city with 5 other women, it was well worth coming here because I FOUND THE ONE! I purchased my wedding dress from here two weeks ago and couldn’t be happier! I had previously visited a more boutique atmosphere in the city and didn’t really care for the selection. I had something in mind (as most of us do) and ended up with something very similar that I feel in love with.
The selection here is AMAZING, and I happened to come on a trunk show day with even more options. My stylist Kayla was fabulous to work with, funny and easy going. She made jokes and laughed with my whole family (I highly recommend working with her!). My appointment was at 4 pm on a Saturday, which I made about 2 months in advance. I found my dress at 4:03 pm, it was the FIRST dress I tried on and I fell in love. After trying on 8 more dresses, I quickly narrowed down my choices and was ready to make my purchase!
If your a bride who knows what you like, do yourself a favor and come here. You won’t find a better staff and selection!

If I could give 10 stars, I would in a second. I have loved every moment spent at Crystal Bride so far. Crystal Bride has a great selection and variety of bridal dresses for all shapes, sizes, and budgets! Kayla was my consultant while I was first shopping for wedding dresses. I had a rather large, opinionated group with me, but she truly focused on my wants and what I liked. She was so patient, knowledgable and funny. I truly felt like I was shopping with a best friend rather than an associate. She was not pushy at all, let me make my own choice, and when I tried on «the» dress, we both knew that was it. A week after my purchase, I received a hand written letter from her in the mail, I’m sure it’s customary, but she truly personalized it, so it felt really genuine. I just tried «my“dress on for the first time, and Kayla remembered me the second I walked in the door. I tried on my dress and had an impromptu bridesmaid dress appointment. Afterwards, Kayla and Crystal pre-​scheduled all 3 of my dress fittings, which is so nice to have planned ahead of time! Crystal Bride and Kayla have truly made this process so much fun and SO easy. I went to a handful of other shops before landing at Crystal Bride, and none of them hold a candle to how wonderful this shop and their employees are. Thanks again Kayla and Crystal Bride, you ROCK!

I simply loved my experience at The Crystal Bride. From the moment I walked in to look for a dress to the day I picked it up before my wedding I felt like a special guest every time I walked in the store. The consultant was fabulous, she let me and my family pick dresses that we liked, and then took my feedback about each dress and pulled what she thought I might like. Of course, this ended up being the most perfect dress of my dreams. I felt great in it and it was even a lot less than what I told her my budget was! The alterations process with Mila was very smooth. They told me it would be about $ 300 to do the alterations when I tried on the dress and it was almost exactly that when it was all done. I really appreciated the way The Crystal Bride made me feel special and like a beautiful bride before my wedding!

People cry at weddings, my girlfriend will be crying because she bought a dress made in China and spent $ 100 extra dollars on it because she went to this store before looking online. She didn’t get it fit right and she has to have it tailored for another $ 70. The zipper couldn’t zip before putting on the dress because the stitching was coming undone and getting caught. When we finally got that fixed and put it on the zipper popped open and it got stuck. She had to wear it to a tailor to have them cut the zipper off.
If you’re going to spend a ton of money on a dress, get a good one. I wouldn’t even use these dresses as garbage bags because I’d be afraid of them tearing open.

Daughter number two is getting married! Had two appointments set up to look at wedding gowns for a wedding that was planned for over a year and a half later.
First stop, Crystal Bride in Geneva. Upon a recommendation from a friend, we requested associate KAYLA-​wedding dress consultant extraordinaire!! l
Kayla spent some time finding out the type of wedding my daughter was having, got a sense of her personality and style and knew exactly what type of dresses to bring out to her immediately. Kayla not only knew the dresses that were perfect for my daughter but she had the perfect accessories for each dress to really hit us with the wow factor!!!
We laughed, we cried, we hugged, and bonded. We also found the perfect dress at the time. But we did have another appointment that day. Absolutely no pressure no sales pitch just a good luck from Kayla.
After a disappointing second appointment we decided to go back and try our favorite dress on again. Luckily Kayla was available to give us her full attention and once my daughter was in her dress again and all the accessories we all decided to sign on the dotted line!
The Crystal Bride and all of its staff and employees we’re also personable it was a pleasure shopping there and making my baby girls dreams come true in finding the
dress she envisioned for her destination wedding with the perfect wedding consultant, KAYLA!

I’m sure they have a lot of brides come through their doors — but they still managed to make me feel like I was the only one. GREAT service! (and a great selection)

As a Maid of Honor, I went here with the bride-​to-​be back in January for the wedding gown and this past weekend for bridesmaid dresses. Both experiences were amazing. The store was two floors and had a huge selection of both wedding gowns and bridesmaid dresses.
We worked with Sara when we went in for the wedding gown. She no longer works there, but she was great to work with. The dress the bride ended up going with was not only beautiful, but the price was incredible (under $ 1700 including veil and a beaded belt).
We worked with Kayla for the bridesmaid dresses and she was even more amazing! We went with all 9 bridesmaids, the bride, and both moms, and Kayla made the entire experience seamless and fun. We ended up going with two styles, both of which were under $ 300.
This place has so much to offer for brides, bridesmaids, mother of the bride/​groom, and flower girls. I highly recommend to any bride-​to-​be and her bridal party!

I had a great time here. I made an appointment about 2 weeks in advance. I went on a Friday morning. I got there a few minutes before my appointment and everyone was super friendly. They had me fill out some paper work to start with. Kayla came to introduce herself and she was super sweet. She took us upstairs and we got our own little section. The front half of the store was all the current styles of dresses and the back part appeared to be the sale dresses or at least older style dresses.
Kayla sat us down around a pedestal and a big mirror. There was one other bride there at the same time but she had her own area and we didnt get in each others way. I gave Kayla my booklet of pictures and she told me she had most of the dresses. She told me to go around the point out the ones I liked and she would grab them for me. We found a bunch, and most of them were around my budget. the other bride there was actually wearing one of the dresses I really wanted and Kayla got it for me once she was done.
I tried on a few dresses that weren’t the ones and Kayla could tell by my body language I wasn’t that happy in them even though my family oohhh and ahhed. The 3^rd dress I tried on was the one the other bride was wearing and it was $ 500 over budget. Kayla made sure with me it was ok I was trying on a dress over budget. and I said it was fine as the budget was set by my mom and I was going to pay the difference. I love that dress and so did everyone else but they wanted me to try more since it was so expensive. I tried on a few others and was just not feeling them. I tried the 3^rd one back on again and I was in love. I came out and everyone was happy again.
At this point I knew this was the style I wanted to I asked if Kayla had any others that were the same style. She had one that was actually in the window in front and we tried that on. It was gorgeous but after being in it for 3 minutes it gave me a mad rash (illusion neck like with lots of gems/​beading/​and a size too small). I was over it and wanted my favorite back on.
We ended up buying that one that day. I am 6 feet tall so it was recommended that I get extra length even though the sample fit great length wise. My mom didn’t want to do that since it was most likely going to be cut off anyways so we didn’t go with that option and just ordered it as is. I was measured and we ordered and paid that day.
The samples were mostly a size 10. I wear a street size 10 – 12 and most of them fit me decently well. I had only one I was not able to get on. Being 6 feet I wore no shoes and the dresses were the perfect length so I suggest the shorter ladies wear heels so you can see the dress without is dragging all over the floor.
I had a great time and I highly recommend Kayla, she was so funny and she understood my sarcasm. I am now waiting for the dress to come and I am very excited :)

I purchased my wedding dress here and was incredibly impressed by the customer service, helpful guidance and patience the wonderful staff of crystal bride offered to me and my family. I did not feel pressured to buy a dress and felt comfortable trying on a bunch my first time at the shop. I came back a month later to purchase the dress I loved so much and they did a fantastic job on my dress. I made a lot of alterations to my dress and was so pleased with how kind and understanding they were to me throughout the whole process. Thank you for making my dress fit so wonderfully for April 26!

This is a great place to get your wedding dress. I worked with Sarah and she was professional and pleasant. I purchased my beautiful gown and the dress came sooner than I thought. Their are a few things I did not like. They have 2 seamstress, which makes it difficult to get your dress altered there. They always seems to be busy, so why not hiring another? Also, they called me to try on my wedding dress, and the woman told me to bring any accessories I had, and my consultant would help with the rest. That did not happen. She also told me they would be able to alter the dress, that didn’t happen. Overall, it was a good experience, and I got my stunning wedding dress, but those few things I did not like, would have made my experience so much better.

While I am not going to end up buying a dress here, I have to write a review because the sales gal I worked with (Lyndsey) was AMAZING!
She was so perky, friendly and fun! She offered unique suggestions and genuinely cared about my feedback to each dress. Most importantly, she was not too pushy about the final sale. (No chanting, ‘SAY YES TO THE DRESS’! …thank GOD. My personality doesn’t handle that.)
I showed Lyndsey multiple pins from Pinterest and had explained my style and let her work her magic. She found the most beautiful and unique gown in the shop (and it was much more affordable than I imagined it was going to be)!
However, I had already been dress shopping at another boutique and had also fallen in love with a dress there too. I showed her photos on my phone of the other dress and she said that she was sympathetic to my decision because both dresses (one at the CB and one at the other boutique) were beautiful but very different. I also asked if they had happened to have the same dress at Crystal Bride (because I wanted to try them both on one after the other… AND let’s be honest, I wanted to buy from her if I could) but unfortunately CB doesn’t carry it.
So after the back and forth and indecisiveness, I will be going with the dress from the other shop. However, I will be the first to admit, I wish I could have bought my dress from CB and Lyndsey. She was so much more fun than my other sales person at the other boutique!
Ladies, make sure you schedule an appointment at CB and ask for Lyndsey — I promise you won’t be disappointed!

My mom and I stopped in here during our day-​trip to Geneva for the Swedish Faire. We came into Crystal Bride to browse through dresses. There were a few ladies at the counter in the front, and it took a few minutes for them to acknowledge us. We didn’t mind much, and went upstairs to their bridal suite.
This place has TONS of dresses. There is a beautiful selection of all sorts of different shapes, sizes, cuts, silhouettes and colors of dresses. There is definitely something for everyone!
We were the only patrons in the store that time, and it was very quiet. We were able to really look through each gown and pick out ones that struck our fancy. Kayla, the bridal consultant, was very friendly and greeted us. She explained how the floor was laid out and where different types of dresses were sectioned off.
I picked out two dresses that I loved, and was hoping that because it was so quiet that she would help me try them on, or even just let me use the dressing room for a brief moment. We asked Kayla for assistance, but she insisted we make an appointment, even though we mentioned I was only in town that day. I felt a little rushed to get out of the store, and was confused why she couldn’t quickly get me into even one dress considering how slow they were. People were standing around.
Anyway, hey, no big deal. We took our business elsewhere. It was just a little disheartening is all. Sweet girl, nice store, bad business.

I had the pleasure of accompanying my friend here last weekend on her first trip to a bridal shop. It was also my first tme in an upscale bridal store — I found my wedding dress right away at a David’s Bridal and hadn’t looked any further. After coming to Crystal Bride and seeing my friend’s experience, I really wish I had looked here for a dress! I’m not the kind of lady that enjoys shopping for anything, especially dresses, but Crystal Bride won me over. My friend was impressed too.
The store itself is gorgeous: wood floors, brick walls, tin ceiling tiles — my favorite interior decorating scheme lately. A beautiful wood staircase leads up to a second floor with more dresses. Several ‘dressing stations’ are scattered about the store so multiple appointments can occur at the same time. The dresses themselves are beautiful. If I recall correctly, the dresses on the racks are ‘sample’ dresses; so, when you order a dress, you’ll be getting a brand-​new one and not something that many other people have already tried on. And the best part? All the dresses were under $ 2,000, which is great for designer dresses! I still can’t fathom spending that much on a dress, but it’s still on the lower end of designer dress prices.
My friend’s consultant was Kayla, who was sooo sweet and patient with us. She didn’t push anything and offered many suggestions on how to modify dresses. She also listened to my friend and brought dresses that fit the criteria she was looking for, which made for a quick, yet laid-​back appointment.
Every dress looked great. She didn’t end up buying a dress because she wasn’t ‘in love’ with any of them, but we were all very happy with the way everything went. And they even have a K-​Cup machine for coffee or tea while waiting! Sweet.
On our way out. I noticed a decent selection of bridesmaid, mothers, and flower girl dresses. Some of the bridesmaid dresses were stunning, and the kind of dresses you could wear again without someone knowing it was a bridesmaid dress.
Highly recommend this place.

The Crystal Bride was one of my stops on my bridal gown search and even though I did not find my dress there I had a great experience. I can’t remember the girl that helped me but she was so nice. She was very patient with me in trying a million dresses on and helped me figure out what I liked and didn’t like. I wasn’t even rushed when we were near the end of the appointment and I think we even went over a little bit.
If you’re looking for a store with a wide selection in dresses in different price ranges this is your store. The staff is wonderful and and very helpful. Thank you!