Great bike purchase experience. Jim and his staff are knowledgeable, helpful, and considerate of true needs and budgets. No pressure. No aggressive ‘up-selling’. Worked with me via phone, e-mail and in-person, to find the perfect bike and seat. Tried a few of each. They also answered all of my questions, as I had done a bit of research before going into the shop. I’m not an avid biker, and felt completely comfortable asking ‘basic’ questions. HIGHLY recommend.