I did not want to go as I had a previous bad experience with ingrown toenail removal years ago that I never forgot and this nail was really bad. I was greeted by a very nice nurse(forgive me, I forgot your name) Dr Tsang performed the procedure without making me so much as flinch. He explained everything as he did it, I never even felt the numbing shots, and he removed the nail beautifully. We discussed all my foot issues, he gave me advise and I was on my way. I can’t wait to try their spa services. Highly recommend this podiatry center and I suspect the spa experience will be just as good with no fear of contracting any infections as their standards of sanitation are what you probably don’t get at your local pedi place. You really get treated like a valued client.