B & B Auto Clinic

I stopped by B & B today for a quote on some body work. I had already phones 2 other area auto body shops that had given me estimates for replacing my bumper (estimates included parts, both new and after market, plus labor); but since B & B is local, I thought I would stop in.
The man that came out to look at my car began by telling me that my bumper alone would cost (new) more than «a couple hundred dollars» (which I already knew was an extremely high since both previous shops had actually checked the price for me and told me that, brand new, the cost would be no more than $ 120) Next, he began discussing paint matching, telling me that, in short, the better I want it to look, the more it’s going to cost. His initial guesstimate was $ 500-​ish. 10 minutes later when he was finished talking about the complexities of color matching, he told me the cost would be more like $ 650 – 800. I asked for something in writing and he shrugged me off.
So, I basically have narrowed this down to 2 possible scenarios: a) B&B is not the least bit interested in my business or b) they won’t provide a written estimate in order to leave the door as wide open as possible to «add on» more work as they go.
I should note also, that I brought my car to 2 more local shops after B & B, both of whom were more than willing to take a few minutes to really look at my car (even crawling underneath to check for any structural damage) and enter the appropriate info into the computer and hand me written estimates explained the price of parts and anticipated labor. Both estimates were considerably lower than the outrageous tally that the guy from B & B seemed to be making up as he went along.
I’ve never written a review based purely on «attitude» rather than service but I am making an exception. This guy was a jerk and I would never even step foot back on that property. That’s the kind of arrogance and scamming I might have expected from a dealer, not from a local, small-​town autobody shop.

I’ve tried 3 repair shops in the immediate area and I am the most comfortable at B&B. I have found them to be honest and reasonably priced and I don’t feel I’m being taken advantage of. I recommend them to my friends and family.

Always great service, and trustworthy guidance on needed repairs. The guys are good!

Pleasant, cheerful, respectful, helpful, and efficient! What a great place — wish i’d tried them sooner.