Pick’n Save

I enjoy going to the Germantown P&S because the service and variety is exceptional. Every time I go there, I wait in Lizzie R’s line — even if I have to wait longer. She is always friendly, professional and really seems to care about her customers. Thank you for this personalized service.

My trip to Pick n’ Save was boring and exhausting as always however when I finished with my groceries and ready to check out the cash register was jammed and I was forced to wait 15 to 20 minutes for someone who had any kind of knowledge to fix a register. If that wasn’t bad enough the bagger did a terrible job at sorting out the groceries and therefore the plastic bags were ripped. My only positive feedback for the store is when they offer free food samples to their customers to show their marketing and sales pitch. In conclusion, if I have to make one significant change to their business is their staff and timeliness.
Sincerely,
Andrew Giersch

Register errors continue at this location. Watch your tape, I was overcharged for two items and for more than a few pennies. They made it right at the customer service desk, but it’s an unneeded PITA to have to bring it to their attention.

I have went there a few times to shop lately and I’m always leaving missing an item or two which sends me over to Sendiks. I have been shopping with this Pick n Save less and have been taking advantage of the newly remodeled one on Appleton Avenue in the Falls. Clean store, fresher food, better employee attitude, bigger selection, better meat department, better bakery, better deli and well worth the drive! This Pick n Save needs to remodel or shut down!

this store is right near my house, and like others have said there are errors on my receipt every single time I shop here. The store coupons I load to my card often don’t even work, the coupons that qualify for doubling often don’t even double, and they are usually out of stock on sale items.
Roundy’s should seriously consider doing something about the management of this location because since it’s my first experience with a Pick N Save and it’s always been terrible I’m not really keen on going to any of their other stores in future and will avoid all of them whenever I can.

Location location location!

I get stuck going to this PNS due to the close proximity of my job. The one star is solely based on the daily selection of their sandwiches.
The main issue I have is the cashiers. Every time I go through a line, (and I seem to have one cashier in particular), she stops to examine everything I’m buying, and feels the need to comment on it. Not just one item. EVERY item. If I had a longer lunch, it might appease me. But since I have to run there and do some quick shopping, it takes all I have in me not to scream at her to just hurry the hell up and scan my shit. Really, do you think I want to engage in a topic of conversation about the breakfast bars I’m buying?
Also — when I go to the self-​checkout line (especially lately) the cashiers are especially annoying. If they’re not annoying you to take a stupid game ticket (which nobody wins, by the way), they’re grabbing the receipt of of your hand and scribbling something on it. Today was particularly annoying — she didn’t even wait to ask me the question, she simply grabbed it out of my hand. I couldn’t believe the rudeness she displayed. My patience with this PNS is really been trying me lately due to their lack of stock on other «KEY» items (i.e. — items on sale — much like any other PNS you go to, they only happen to be out of stock on the items on sale).
I’m going to try and avoid this PNS in the future — it’s just not worth the hassle anymore.

Good selection and friendly staff. The store is well organized and clean. Convenient location.

Not sure why this is, but every time I go to this particular Pick n’ Save there is a cash register scanning error on at least 1 item. I go to 3 different Pick n Saves (due to work and other errands) and this is the only store where I ever have scanning errors. I was at this store twice this week and the first time it was an approximate $ 5 error and today a $ 2 error and those are just the ones that I caught. Usually I catch them while the cashier is still ringing up my groceries and she can fix it, but if I catch it after I receive the receipt it is such a hassle to go to the Customer Service counter — and they only refund the amount of the error not the tax that was charged on the error.
Aside from the cash register error, the store is reasonably nice with a good produce area, meat counter, bakery and deli.
All in all with the amount of mistakes that this store makes in the checkout, I don’t think I will go here anymore.