Planet Fitness – Germantown

To understand the best part about Planet Fitness, check out the one star reviews from all the douchebros who don’t like it. If they sound like the kind of person you would love to avoid at the gym, this may be the place for you!
You cannot beat $ 10/​month (plus $ 25 to sign up and $ 25 for some reason in I think October) I have an elliptical machine at home, but it’s just not as nice as a gym quality machine.
I haven’t had a problem with any smells and I am super sensitive to bad smells. Also have not had a problem with the staff. All I want them to do is scan my card as fast as possible, and they do that for the most part.
The crowds vary at different times of day but I personally have never had to wait for a cardio machine. Some of the machines need a little maintenance. To watch the tv’s I find that I have to put my headphones in them pull them back out slightly to just the right spot to make the sound work.
I wish it had an area for stretching, so minus 1 star for that. Don’t let the bad reviews scare you off.

Extremely disappointed. My belongings were stolen in plain sight from my locker which was locked shut. Wallet, keys, cellphone, etc. no help front front desk. Called police and had to wait almost 45 min before I got a report. There were at least 3 other people who’s lockers were also robbed. Super ghetto environment and no service from staff. Major fail

First visit this morning and so disappointing. I wanted a bare-​bones gym at a good low rate, as the only things I use at my current gym are the cardio and weight machines anyway. I signed up on line and then drove over. The two expressionless young people at the «reception» desk verified my membership, took my photo, gave me my key fob and t-​shirt and then just stood there. When I asked where I could hang my coat, they said, «the locker room.» When I asked where the locker room was, they said «over there.» That was it – no orientation, no asking if I had any questions, not even a «welcome to our club.» Just sad.

Did you know to cancel you’re ACH you must send a certified letter, notarized, to stop the payments. I thought I cancelled over a year ago at the place, wrong. Zero stars would’ve best

The staff at Germantown, Maryland are very rude and unfriendly. What is odd about it, this is not true of the other Planet Fitness locations I go to throughout the country. I travel a lot for my job, and every time I visit another city, the staff are always nice, friendly, and helpful. I would recommend going to the location in Gaithersburg instead of Germantown. Because of travel schedule lately, I have been home only a few days the last few months, and what a shock to go to a place like Planet Fitness in Germantown, mean little girls behind the front desk. The one at Germantown is not kept clean compared to Gaithersburg. Also the area it is located in is rather dangerous, not well lite. There is no laid tan booths in Germantown either. Most of all, the staff is very rude and unwelcoming, and they don’t even realize they need training in customer service and how to communicate with their members. Also it is too crowded.

I signed up today and I already start hating this place.
To be honest, it is hard to find a gym that has many equipment like this for the price.
I went around 3pm and there were plenty of empty equipment that i could use to workout.
However, what I hated was the staffs.
The girl who signed me up with tattoos on her hands and arms was very nice, but these black guys (sorry don’t know the name, but they had very short hair) were very unfriendly. Did not see a single smile from these dudes and when I ask questions they were just keep sighing.
I don’t know if they go through training to become a staff, but they were so unprofessional and looked like they hate their job.

awesome gym and staff great price for what you get

Lots of hidden charges. They only tell you it’s $ 10 a month, but they don’t tell you there is a annual fee. And they somehow closed my account and I need to pay start fee again when reopening it. Should just keep it closed.

Let me start by saying that the value in a $ 10 a month membership out weighs anything this gym might be lacking. That being said they have friendly staff members, the location is convenient to get in and out of, and that they are open 24 hours makes them unbeatable. Especially for the price. If you need a gym to break a sweat and not have too many intimidating gym junkies strutting around this is the place.
That all being said I think the shower floors could be kept a little cleaner and the workout floor could use some push up bars. That’s my opinion for whatever it’s worth.

Bathrooms snell bad, machines are broken frequently and wifi doesn’t work. In addition, they sell their black card membership to include unlimited use of massage machines. Not true. You get 10 min. Even when there is no wait. people working behind the desk do nothing. Will look for something new when my contract is up

Was a pretty decent gym. Relatively clean and a lot better than most of the other gyms, however compared to other planet fitness branches, this is one that is well below their own standards.
Having said that, I think that an inferior branch of planet fitness is still way better than any other gym!

I joined planet fitness in Germantown in December. At first it was okay but as I kept going I noticed they were selling memberships nonstop. Now it is evident the club is way over sold, you cannot get on equipment in the evenings until after 7:00. There is supposed to be rules about cell phones but no one enforces it as people sit and chat on exercise equipment hogging it for 30 minutes or more. The bathrooms are on and off again clean and they do not keep the airflowing, today it was stifling in the gym. They also promised Wi-​Fi but it is broken down 50% of the time. When My year is up I am going somewhere else. The old adage you get what you pay for is so true.

It’s either you love it or hate it at Planet Fitness. And as you can tell by my rating, I hate it.
First off… when I walked in to possibly sign up for a membership, the guy in the front looked miserable to be there. He kept sighing as he was filling out my information and didn’t even smile once. I don’t care if you’re having the shittest day of your life… you’re at work, at least be somewhat professional and welcoming.
It’s so crowded but I went around 5pm.
Creepy men.
Smells.
Pizza once a week, does that make ANY sense to you?
I’ll rather pay extra money to go somewhere else… don’t bother.

People don’t rack their weights. Basically no rules are enforced. Other than that, it’s fine.

Super nice staff.
I had an emergency while working out and the staff helped me. I’m so grateful !
Hours, location and staff are really good.
Always clean and in the perfect room temperature.
Thanks again for your help And support!

I love this gym. I joined almost a year ago but I moved and regrettably there is no PF close to my new place. I had the black card membership and it was so worth it. I would always use the red light therapy for cellulite removal and the hydro massage beds in Rockville, MD. I believe this location also brought in the hydro massage beds. They recently remodeled almost the whole gym. They added hair dryers to the locker rooms. The tiles and mirrors and everything are very nice. I deff recommend you get the black card for $ 20/​mo w/​1year contract because its worth it if you wanna use tanning beds, massage chairs, hydro massage bed and have access to all their gyms. I used to go to Montgomery College in Rockville so I would go to the rockville one during classes. The only reason I rated this ⁴⁄₅ is because they charge a $ 40 annual fee. I tried to cancel because of my move and they refused to refund me the $ 40 (they had JUST charged me that), the monthly $ 20, and they wanted me to pay $ 58 for early termination. They told me it would only be $ 50 cancelation fee. So I told them I’m not gonna be coming to the gym so would you charge me for the coming year and the coming month? So that’s that.

I’ve been going for over a year now and I continue to be happy with the gym. The staff are easy going and nice and I am able to do the workout I need in a comfortable environment.
Glad they are 24 hours now. I’ve also used other Planet Fitness gyms when I travel which has been nice. They are surprisingly in a lot of places.

For the price you pay, this place is really a good deal. I joined ⁴⁄₁₃ and have been a regular since. I use it for a few of the machines and the elliptical, nothing else. Staff is always friendly and never had a bad experience there. I would give it 5 stars if some of the rules were actually enforced, people loudly chatting on their cells, people not cleaning their machines after use and people working out in jeans or dress pants… Not a huge deal but if it’s a rule — enforce it, otherwise don’t make it a rule.

I got a good sweat here for couple months. However, I would not return here. You can expect to lose weight here, perhaps you can even get toned here. But, you probably wont gain a lot of muscle mass. Free weights are limited, very limited. No such thing as dead lifting heavy here, nor will you be squatting heavy. A lot of machines, I hate machines. Over all, I think this place is good if you’re just starting out in fitness, but I wouldn’t recommend.

Its not the greatest gym, but for the price I can’t complain. It gets the job done. Don’t expect to get really big in this gym, but if you want to lose weight you should be fine. No contracts and the sign up fee is not bad either. Some people get the black card, but I prefer not too because I am cheap. I don’t need tanning or message chairs to get by. Also, the staff is friendly and they are helpful. It does get packed on peek hours so you would probably be standing around waiting for weights but there are plenty of machines so you would be fine. I see some people complain about they don’t want people to get big, well you can get big, just stay to yourself, some people just want to be noticeable. My only gripe is the dumbbells only go up to 60 other than that I have no complaints because of the price.