Premier Property Management Group

NEVER RENT FROM THIS COMPANY. I left my rental property spotless and was denied my security deposit. I regret my decision to clean the property since they made up reasons why my deposit shouldn’t be refunded. O stars. I don’t see how you sleep well at night scamming people out of money.

Worst company to EVER lease from. I signed a two year lease with this company and regretted it but it was a lesson well learned. I want to help others to not make the same mistake. We moved into the house in January which the thermostat went out and we called for someone to come out to service the heater but could never get a return call back. The next incident occurred when the Jacuzzi began to leak from the upstairs master bedroom down onto my furniture in the living room. After threatening to get BBB involved they finally decided to send a guy out who only patched up the ceiling and told us that we could not use the Jacuzzi. WHAT… this was a part of the amenities and now you’re saying we can’t use what was in the house package. So we had a big Jacuzzi but could not use the jets (useless). During the summer the air went out twice and when they finally decided to get someone over he stated they needed to put in a new unit because it was going to go out again within a week. Sure enough the unit went out during the hottest month and I’m not exaggerating when I say we had to take cold showers because the hot water heater also went out and we didn’t feel the coldness because it was that hot in the house not to mention my son has asthma and I suffer from migraines. They took an entire week to come out and fix the air and when I asked if they were going to reimburse us for the hotel they said they did not do this kind of thing. When we decided to purchase our home and told them we were leaving when the lease was up and they then tried to offer us a lesser rent. Moving out of that house was one of the happiest times of my life. When we moved out I decided to record the house in the way it was left which was cleaner then the way it was given to us two years prior. Do you know we did not get our deposit of $ 1500 back because they said they had to paint the walls, clean the carpet, and take down a cage from the back yard. I informed them that none of that is true because we never had any decorations up, nothing on the walls, and the carpet was cleaned better than the way we received it, and the cage was originally there when we moved in in which no one ever came out to inspect the house before we received the keys to their home and even afterwards. Please this was a nightmare for my family and I so I URGE ANYONE TO PLEASE RUNNNNNNNN!!! DO NOT RENT FROM THEASE PEOPLE THEY ARE FROM EVIL VILL.

This is either an incompetent company or very devious one.
On May 1 2014 checking my bank statement I find they deducted two months of payment, this was very upsetting to me as I live on Social Security and don’t have that sort of money. so that same day I called the company to find out what happened, all I got was an answer machine that states their customers are very important to them and they will get back to me as soon as possible so leave your name and address and phone number and a brief message this I did all day long, and also the next day, no reply untill late afternoon on the May 2^nd I received a call that ask me what was the problem on explaining They had taken an extra month out of my checking account I was told he would look into it and get right back with me. Not hearing back from him I went to their website signed in and wrote a note there asking them to contact me about this matter But still no answer called all day Monday 5^th left messages Monday evening getting a Tex from them once a gain asking me to leave my name, number, address, I raided done this several times next Tex was asking me what’s going on, my reply this is not appropriate way to conduct this problem I already gave the information on the web site and on the phone, finally getting to talk to a real person on Monday afternoon I was told to contact my bank it might have been their mistake, bank replied not their mistake so called back and left the message on May 6^th I was told they were cutting a Check that day and mailing it to me. Next day no check in mail Wednesday no check in the mail called them to find out I was told it was put in the mail Tuesday evening Thursday Friday and Saturday still no check, left a message I desperately needed this money back as my car is in the repair shop and can’t get it out untill I’d get my money back and that. I had other mail that was posted Friday I received it the next day. to my opinion they are stalling for time and they’ve been doing this since May 1^st it is now in the 11^th and still I don’t have my money back.