Tires Plus

Thought I had a wheel bearing problem, they diagnosed the brakes being rusty and causing the noise. Pads down to 4 mm. Okay, let’s do it I say. Eric says he recommends having the brake fluid exchanged also and if I do it will extend my warranty to 2yrs. He also says there is a $ 60 per axle discount on brake work. Sounds good right? Once I get the bill I question the price of the rotors. $ 108/​ea. for the front and $ 61/​ea. for the rear! $ 338 for rotors? I research the part number, surprise! It’s an AutoZone part. $ 45/​ea. front and $ 20/​ea. rear! Are you KIDDING ME? Now about that warranty for 2yrs with a brake fluid exchange; AutoZone warranties their rotors for 2yrs Eric, brake fluid has nothing to do with warranties, it’s just a matter of water build up in the fluid for boiling point and effective braking. For what I paid for rotors I should have received some EBC brakes or at the very least the top of the line AutoZone Gold Duralast with high carbon steel, those are at least $ 74 and my colon wouldn’t hurt so bad. Do yourself a favor and research every part they use in their quotes before they do any work for you. Tires Plus; you failed big time!

I bought four tires from Tires Plus last November. I went in for a brake inspection last week, and the GM Eric was a total asshole. He was making excuses not to do what I asked. I waited 3 fucking hours for a brake inspection that should have only taken 30 minutes. THE LACK OF SERVICE HERE SUCKS, I am only giving one star because I cannot give what they deserve. Which is ZERO STARS!!! Next time I’ll go to Walmart or Midas

thanks to louis he saved the day!!! he broke my lock off my tire!!! he were super nice and cool!!! very professional and nice people. i will shop there again if needed to be!!! i like how clean the office was and how the workers made me feel comfortable.

Tires Plus: if my dad thinks I should go to there, then I go to there.
In this case, it was a case of a cracked wheel… no bueno! So, to Tires Plus I went at the behest of my vehicle-​loving father.
Easy peasy. The guy at the front desk was suuuuper nice. Walked us through everything. (He may have been the manager? I’m not sure.)
Based on the in/​out experience, super quick timeline, and front desk dude friendliness, I’d be giving this place five stars! That said, it gets a little hairy after that.
Not long after I got back to MKE, I noticed the car was sort of «off-​balance.» Shaky, if you will. Turns out the wheel hadn’t been secured to the vehicle in the proper manner after replacement, causing not only annoying imbalance but an actual potential for danger as had I kept driving on the thing, the wheel could’ve just fallen off, straightaway. (Maybe on the highway?)
So my dad checks all the wheels and tightens/​secures them; he’s furious with Tires Plus. I am surely taken aback as scenarios of me careening off the Hoan bridge play through my head, but barring anything actually happening, it’s more of a «well someone wasn’t really paying attention/​was hungover or something that day» kind of thing that I laughed off. My dad, however, was not laughing. (He takes car stuff reallllly seriously; I think it’s his way of showing how much he cares.) He called to rip them a new one.
So! Three stars, because front of the house manager/​front desk dude was awesome. The process was easy. Someone on the back end clearly wasn’t up to par, though, and for that, I have to marry my five star initial experience with the one star follow-​through on the job.

I really like these guys. I’ve been looking at a lot of used cars lately to buy for my family and for 20 dlrs or less can get a full inspection of the car. This had been really affordable and easy. They are fair with estimates usually pricing for worst case scenario. I’ve gone to several different locations. .Germantown, Pewaukee, Oak Creek. The staff is always super friendly, seem knowledgeable, and I always feel I’ve been treated fair.

This is not my usual place to have repairs done, however, they have been very good to me when I have needed repairs completed in a pinch. They are friendly and cheerful, and sympathetic to the frustration that goes with finding out repairs are more extensive/​expensive than one expects. As for tires, if they don’t have what you need, they’ll go out of their way to find it. Highly recommended.